Re: SBS 2003 Misconfigured?

Go to this page and put in your zip code in upper right hand corner to find
Microsoft Small Business Specialists who will know about SBS.

http://www.microsoft.com/smallbusiness/hub.mspx

"Mark Grantom" <mgrantom@xxxxxxxxxx[no spam]> wrote in message
news:5CB9FF01-C5B8-4992-B47D-42AE6ACD9094@xxxxxxxxxxxxxxxx
Well to answer your question(s) Where am I and where am I finding these
techs, I am located in Houston. I googled "computer network near
<zipcode>
and got a listing of 10 to choose from. I called the first guy on the
list
because he was only about 1 mile away, but trust me, this has been my
experience for a number of years using personal recomendations etc., as
well.
--
Mark G


"Lanwench [MVP - Exchange]" wrote:

Mark Grantom <mgrantom@xxxxxxxxxx[no spam]> wrote:
I went back and looked at the Netgear. I don't see anything that
allows you to turn NAT on or off. I based my post on the notes that
a tech I hired left me.

I'm guessing that you may want to get another tech in there to help you
out
at this point, honestly.

I DO know that NAT is off on the Netopia.
The netgear has a setting for the Internet IP which is set to the
static IP given to me by AT&T. It also has a setting for the LAN ip
which is set to 192.168.5.2 if this helps.

Then you do have NAT on there.

The additonal information
on how my workstations are manuall configured:
WINS is set to the SBS server's ip 192.168.5.109
DNS server address is set to SBS server's ip 192.168.5.109
Append primary and connection specific DNS suffixes is selected
DNS suffix for this connection is set to "grantomlaw.local"
Register this connections addresses in DNS is checked
Use this connection's DNS suffix in DNS registration is checked
IP Settings
192.168.5.101 Subnet mask of 255.255.255.0
Gateway is set to 192.168.5.2 (address of the netgear router)
Automatic metric is checked

That's all good, but something else is clearly awry if you can't get DHCP
working - and as Cliff says, that should be a simple thing. The fact that
it
isn't working indicates you've got larger problems.. Ignore the Netopia &
Internet access right now - in fact, disconnect the WAN port of the
Netgear
from the Netopia entirely. So, everything is plugged into the switch
ports
on your Netgear now, yes?

If DHCP is *disabled* on the NetGear (which, btw, I much prefer as a
simple
firewall to the Netopia), then you should have DHCP running on the SBS
box.
If the DHCP server service is started & you can see it working/running in
the DHCP server console on the server, and you connect a workstation
configured to get an IP address automatically, what happens?

If this isn't your area of expertise or cup of tea there's no shame in
that - but you ought to get someone experienced in to help you out if
you're
having problems at this level.

Oh, and don't install Quickbooks on your server. Seriously.

Inline:

-Cliff

"Mark Grantom" <mgrantom@xxxxxxxxxx[no spam]> wrote in message
news:63AFF1B0-E929-40DB-B7FF-ED1377D9BC69@xxxxxxxxxxxxxxxx
Thanks for all the quick responses! I apologize for not getting
back sooner
but I had to be out of the office today unexpectedly. The Netopia
IS a router/modem, it is just not setup up for routing. I wanted
to use the Netgear router because it has 8 ports, utilizes UPNP (at
least it did it ONCE
then quit) and is brand new (well almost).
UPnP is useful for a very limited subset of applications, none of
which apply in an office setting.

NAT is turned off on both devices.
Which, based on the configuration you gave, is part of the problem.
You mentioned that you assigned the ISP IP to netopia AND the
netgear. That itself will cause a problem. You *can* configure the
netopia to operate in bridged mode, but in this configuration, it is
literally acting as modem, converting DSL/ATM traffic to ethernet
and would not hold a public IP of its own. Again, it would have to
be configured properly to pass ALL traffic to the netgear...tricky
if you aren't sure EXACTLY what you are doing.

Secondly, the netgear SHOULD be configured to NAT unless you are
running SBS in a 2-nic configuration in which case SBS would be
handling NAT. But, if SBS were in a 2-nic configuration, you'd
still need a switch on the internal-facing NIC. You could use the
netgear for this, but at that point you'd configure the netgear
without an external IP...and basically not be using the routing
functions at all. So basically, from where I stand, you still have
configuration issues.

I am NOT a techie I just figured out a lot by myself in the last 30
years that I have been building / using computers ( I started in
1978). Initially when I installed SBS 2003 I was using the netgear
router with a DSL
modem. When I changed over to a static IP, AT&T sent me the netopia
router/modem so I was forced to use it, but since it only has 4
ports, I had
a tech help me to set it up so it only obtains the ip (so it does
operate as
only a modem).
If it is properly configures as "only" a modem, then it won't obtain
the IP. It will let the netgear handle that task. See above.

I then linked it to the netgear router. DHCP is configured
on the server, but if I set a workstation to "obtain ip
automatically" that
WS cannot get onto the internet. If I manually set the ip's there
are no problems.
A perfect example of why I think you have fundamental network
issues. Until you get DHCP working, you can't expect other things
to work. DHCP isn't an overly complex protocol. If it is
broke...well....you need to concentrate on fixing it. Don't even
*worry* about trying to fix the printing issue yet. When you fix
DHCP, I suspect you'll find other things magically start working.

The specific problem I have at the moment is that I have to run
Quickbooks on my server (I know, I shouldn't but I HAVE to because
another application I use Time Matters "Quickbooks Server, requires
it.)
You know you shouldn't. We know you shouldn't. Suffice it to say,
you should look at addressing this. I'm familiar with Time Matters
and have my own opinions on how to resolve this issue, but as
tempted as I am to do so, I think it'd only fracture the thread and
frankly does not directly relate to the problem you have right now.

When I try
to print from the server using the laser printer on one of the
workstations,
the printer does not show up. Everything else seems to work.
Everything except DHCP. You can't ignore problems and expect
everything else to work. Sorry if that comes across harshly, but it
is true. To say "everything else seems to work" blatantly ignores
the other problems you've posted here.

I can browse
files on the workstations etc. The printer is properly shared on
the workstation and the box checked that says to "list in
directory".
The "list in directory" is nice if you are using AD to find
printers. It is not necessary though. If you've shared the
printer, then you can always fall back to 'classic' file and printer
sharing. And since that does not appear to be working, you have
other problems.

I'm not
sure, but I believe it MAY be related to my having "moved" the
workstations
in the Active Directory to the "my company" computers folder, if I'm
making
sense.
Possible, if a GPO is configured to stop file and printer sharing or
setting firewall rules to block such communications. Why did you
move the computer to a different OU? For SBS, the default setup
with /connectcomputer is good 99% of the time. There *are*
legitimate reasons to move machines, but I find many people do so
when it is unnecessary as well. There is usually a better way...

Thanks for all of the help.
--
Mark G


"Lanwench [MVP - Exchange]" wrote:

Cliff Galiher <cgaliher@xxxxxxxxx> wrote:
Lanwench brings up good points, but I'm going to go a step further
and say I'm concerned about your current device configuration.

If I read this properly, you have the WAN port of your netgear
device plugged into one of the LAN ports of your netopia.

Yes, that was my understanding as well.

The netopia 3300
series (I'm guessing the model based on the specs given) default
to a NAT routing configuration,

But not necessarily. I have several clients running Netopias. I
merely tell
the ISP that I have my own firewall appliance & don't want NAT or
any filtering. The NetGear FVS318 is not the greatest firewall on
the planet, but it's a decent little device - and it has an
integrated Ethernet swtich,
which I presume he's using.

Even if the Netopia were configured to do NAT, the worst thing
that would happen is that his LAN would be 'double NATted' - which
might cause problems
with *inbound* traffic but wouldn't cause any problems with LAN
traffic or
outbound Internet connectivity.

Guess we'll have to wait til the OP posts back to find out.

so essentially you've segmented your
network if you have equipment plugged into both devices. This
could cause all sorts of problems if you haven't carefully
configured the equipment. I'd personally pull the netgear out of
the equation. No need for two peices of equipment that do the
same job.

I would instead pick up a switch (not a router), such as a 3com
OfficeConnect (they come in managed and unmanaged varieties) or a
Linksys and plug it into the netopia. No worrying about WAN
ports, no configuration, just plug and play. I think you'll find
administration and troubleshooting much easier if you don't have
to worry about network communications traversing multiple routable
devices.
-Cliff

"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in message news:OpNPcrA$IHA.3964@xxxxxxxxxxxxxxxxxxxxxxx
Mark Grantom <mgrantom@xxxxxxxxxx[no spam]> wrote:
I apologize in advance for the length of this post, however I
wanted to furnish as much information as possible to help me
solve this problem. I have spent a great deal of time trying
to solve this myself but I am at a complete roadblock at this
point. I really need to get my system up and functional again.
My SBS 2003 is setup with 1 NIC & 3 Win XP workstations. I am
using a Netopia ADSL2/2+ 4pt Managed Switch that is connected
to a netgear router. I needed the Netgear router because it has
8 ports and I have
several printers besides my 3 workstations and server that I
wanted to connect to it. My SBS 2003 Server and 3 workstations
are all connected to the router. I am having trouble not being
able to print from the server to a printer connected on one of
the workstations. I get an "access denied, unable to connect"
type message. I also lose connectivity between the WS and the
server from time to time. I believe I have something
misconfigured but I cannot figure it out. Any help in getting
this resolved would be much appreciated. The configuration of
the devices is as follows: Netopia router

(this is really a modem)

DHCP "OFF"
Manually configured static IP from ISP
DNS set to ISP DNS-1 & DNS-2

Netgear FVG318 router
WAN IP set to one of the static IP's assigned by ISP
LAN IP of router manually set to 192.168.5.2
DHCP turned off
Primary and Secondary DNS setup to my ISP's DNS


SBS 2003 Server
Computer name is MSGSRV
IP of server is 192.168.5.109

That's fine, but for reasons of tidiness & organization it's
usually best to assign your static IP addresses from the lowest
or highest range of your IP subnet. I set exclusions - such as,
from .1 to .50 and from 200 - .250. I set the gateway/router
appliance to .1, and set my servers to use between .10 and .20,
etc. You don't have to do this, but I find it tidier.
TCP/IP is configured so that DNS point to itself

Good

The alternate DNS is blank, should I set it to the ISP DNS-1?

Nope.

Default gateway is set to router 192.168.5.2

DHCP is configured, but I manually configured all IP's on all
computers after I started having problems.

OK - you shouldn't need that, but see below.

DHCP scope 192.168.5.100 to 192.168.5.150

OK.

IP's on Workstations was Manually configured as 192.168.5.101,
192.168.5.110, and 192.168.5.108 because DHCP will not work.
Each WS has its DNS pointed to the server local ip.

What about the DNS suffix & WINS?

Are there a set of diagnostics I can run that will help me
pinpoint my issue? Thanks in advance.

This is a lovely and informative level of detail, but you haven't
told us the exact symptoms of the problem is yet. What precisely
happens when you try to use DHCP & get a lease on a workstation?

When you set up the server, did you install & configure DHCP
right off the bat, or did you have another device on the LAN
with an active DHCP server (and hence SBS would skip DHCP setup)?






.

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