Re: Cannot receive External POP3 Email

Hi,

If you cannot see any emails within telnet then it means that there are no emails in the mailbox. The reason i suggested accessing in OE was to see if there actually were any mails on the server.

If there are no mails on the server then its worth checking your MX records.

What is your email domain. I can then send some test messages to see what happens?

Matt

"TrickyT" <wigwam326@xxxxxxxxxxxxxx> wrote in message news:6e4fe135-f356-4f99-9afb-e60c3fec3278@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On 13 Aug, 14:30, "Matabra" <Mata...@xxxxxxxxxxxxxxxxxxxx> wrote:
Hi,

Can you check the eventlog to see if there are any problems in there and
post what they are?

Can you access the POP3 account directly from outlook Express?

regards,

Matt

"TrickyT" <wigwam...@xxxxxxxxxxxxxx> wrote in message

news:5daa6385-60d3-459b-9dcb-a21a772145b5@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

> I have been informed by my client that they cannot receive external
> pop3 email.

> They can send out to recipients, but not receive a reply.

> They only have 5 users and have an external company provide their
> website and email. I have contacted the external company who inform
> me there are no issues.

> I have checked the following

> Server Management

> Internet and Email

> Connect to the internet

> Left all the other settings as they were

> Enable Internet Email

> Use DNS to route e-mail

> Use the Microsoft connection for POP3 Mailbox

> Email domain name xxxxxxxx.com

> Pop3 mailbox

> mail.xxxxxxxx.com
> Port 110
> user name - correct
> passwords - correct
> sending to correct Exchange mailboxes

> Enable exchange to remove attachment.

> I have also tried disabling the firewall but no difference.

> The server has 2 NIC's

> Any ideas?

> Regards

> Trevor

I have used the following command to check the account

Telnet mail.xxxxxxxxxxxxxx.com 110

user (username)
pass (password)
stat
OK 0 0

The server is only checking the for emails every 15 minutes but if I
send and email in between the checking times I still get no emails
when I use Telnet.

Regards

Trevor

.

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