Re: RWW Errors Make No Sense



That's for the ActiveX issue, but it's very possible the 'server unavailable' is due to first issue

--
Costas
http://costas.cpstechgroup.com




"Richard K" <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:6BAE330D-4C1E-4CD7-9F36-DCB9F1978370@xxxxxxxxxxxxxxxx
Do you know if this also corrects the "server unavailable" issue or just the
ActiveX issue?

"Costas" wrote:

Richard,

Try resetting the IE settings to their previous levels and then follow the
instructions in the link to fix the issue:
http://www.smallbizserver.net/Articles/tabid/266/articleType/ArticleView/articleId/242/Default.aspx

Hope that helps

--
Costas
http://costas.cpstechgroup.com




"Richard K" <Rkokoski@xxxxxxxxx> wrote in message
news:OmijYYl7IHA.4532@xxxxxxxxxxxxxxxxxxxxxxx
> Ok now I'm getting frustrated.
>
> In the office they are running SBS 2003 R2. I have a client who does a
> remote into their office computer from home via RWW > (servername\remote).
> They then "connect to client computer". The computer they are running > at
> home is Windows XP Media Center edition. Recently they updated to SP3 > and
> all things went even more crazy.
>
> 1. After they do the initial log in and go to "connect to client
> computer" they get an error message about "The browser will not allow > the
> download of ActiveX controls" so it won't download the .ocx I figured > no
> big deal it's just a change in browser security settings. But up until
> this point she has gotten in many times before so the .ocx is already
> downloaded and installed. I checked. But I go in and set her IE7 to be
> "Medium" security like I do everywhere else. Still no go. I even go > in a
> "loosen up" some other settings for ActiveX and finally get it to work.
> Why I have to do custom settings makes no sense.
>
> 2. Once I finally get past that point and she can see the client
> computers in the list and selects her computer to connect to.... not > only
> does it not connect but I get a message box stating "Server unknown" > like
> it now can't find the office computer. I even tried remoting in using > my
> admin credentials and it won't work for me to connect to any client
> computer or even the server. Here is the fully qualified URL string > that
> is used.
>
> https://wfpserver.wolffireprotection.com/Remote/tsweb.aspx?Server=WS-JAY&Port=4125&iFS=1&User=bisrael&Domain=wfp&redirectDrives=1&redirectPrinters=1&redirectAudio=2
>
>
>
> 3. Now the user is telling me they are getting errors printing to > their
> local printer.
>
>
>
> I know I can just unload SP3 but for the life of me I can't figure out
> what is going on here. I've never seen this before. This all started
> when they did an RWW session but could not see their local printers and > I
> even had them take the printer into the office to install it so that > the
> office computer would have the drivers on it.
>
>
>
> I have no problems doing the RWW session from any other computer > including
> mine at my office. That tells me everything is working on the office > side
> including the port forwardings for 4125. From her computer I even > tried
> remoting into another client site and I get the same issues. There is
> something about her home computer that makes no sense.
>
>
>
> Any thoughts on how to tackle the problems would be welcome.
>
>
>
> Thanks!
>
>
>
> -Richard K
>
>
>
>

.



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