RE: RWW Printer Problems
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 23 Jul 2008 11:25:13 GMT
Hello Richard,
If the steps in my previous reply unable to resolve the issue, I suggest
you try the following additional steps:
1. Use Windows Server 2003 RDP client
Windows 2000 terminal does not allow network printer to be redirected.
Fortunately, Windows 2003 Terminal server allows it by default. To use this
feature, please install and use the Windows Server 2003 Remote Desktop
client from the following folder on the terminal server:
drive:\%systemroot%\System32\Clients\Tsclient\Win32.
264039 Windows 2000 Terminal Services does not redirect network printers
http://support.microsoft.com/?id=264039
2. Configure the FilterQueueType value
By default, printer port names that do not begin with COM, LPT, or USB are
only redirected in Windows Server 2003. Please perform the following steps
to set the FilterQueueType registry value to 0xffffffff on the client to
force all ports to be redirected.
1) Click Start, click Run, type regedit, and then click OK.
2) Locate and then click the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server
Client\Default\AddIns\RDPDR
3) On the Edit menu, point to New, and then click DWORD Value.
4) Type FilterQueueType, and then press ENTER.
5) On the Edit menu, click Modify.
6) Type FFFFFFFF, and then click OK.
If the problem continues, please collect the following information:
1. Which model of printers are you using on the problematic client
(MachineA)?
2. Are the printers on MachineA network printers?
3. Please collect the MPSReport of the MachineB.
1) Download the MPSRPT_SETUPPerf.EXE file from the following website:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en
2) Double-click to run the MPSRPT_SETUPPerf.EXE file and wait for it to
complete.
3) Send me the .cab file generated in the following folder:
systemroot%\MPSReports\Setup\<Report Type>\Cab
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
Organization: Microsoft
Date: Fri, 18 Jul 2008 03:17:26 GMT
Subject: RE: RWW Printer Problems
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Hello Richard,
Thank you for posting here. Let's also thank Merv for the input.
According to your description, I understand that you unable to redirect
printer via RWW when you logon from one remote client. If I havecan
misunderstood the problem, please don't hesitate to let me know.
Based on my research, I suggest we try the following steps to see if we
resolve this issue:work"
1. Ensure you use the properly steps to redirect printer and drive via RWW.
a. Logon the RWW from the Machine A, click "Connect to my computer at
link.the
b. Click "Optional Settings" link, and tick options "Enable files or
folders to be transferred between the remote computer and this computer"
and "Enable documents on the remote computer to be printed on a local
printer"
c. Select the computer in the list, and click Connect.
2. If the printer is not redirected after the steps above, that may be you
do not install the Machine A printer driver on the Machine B.
To redirect local printer to remote computer, we need install the local
printer's driver on the remote computer. Please copy Machine A printer's
driver to Machine B, and install the driver on it. Then, reconnect the RWW.
Note: You can see Machine C printer on Machine B, may because you had
installed the Machine C printer's driver on the Machine B. Or Machine C
printer and Machine B printer are the same mode and share driver.
If we cannot resolve the issue after we perform the steps above, please
help me collect some information for further investigation:
1. Does the drive redirection work properly? Can you see the Machine A's
drives on the Machine B?
2. Where is the "check box for local drives"?
3. Where is the "connect your local ports to your remote computer"?
4. What's OS of your Machine A, B and C?
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
"Notify me of replies" box to receive e-mail notifications when there aredoing
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
so, it will ensure your issues are resolved in a timely manner.71.179.91.123
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
From: "Richard K" <Rkokoski@xxxxxxxxx>
Subject: RWW Printer Problems
Date: Thu, 17 Jul 2008 13:21:42 -0400
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I have been trying to RWW into my SBS 2003 R2 network from a remote Win
connectmachine (Machine A). I go through servername\remote, log in, then
(Machineto a client computer (Machine B). I hit the check boxes to connect localcomputer
drives and printers and just before it connects I get a warning about
connecting local devices. The check box for local drives is enabled and
checked but the check box for "connect your local ports to your remote
computer" is unchecked AND disabled. when I connect to the client
I don't see ANY of my local printers (printers on Machine A). I only see
the printers on the in-office computer (Machine B).
To add to this when I do this same thing but from another machine
C
remoting into Machine B) then I have no problem and Machine C can seebut
printers for Machine B and Machine C. There is something with Machine B
I don't know what to check.
Thanks!
-Richard
.
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