Re: Firewall Causing Failure To Connect to Shared Folders and Applications

Hello Fred,

Thanks for your update.

I'm glad to hear that things are working correctly for you now.

I'd like to make a summary for this post:

Issue:
=============
Changed the ISA network template and unable to access the shared folder on
SBS

Resolutions:
=============
Run the CEICW to reconfigure the network.

Please do not hesitate to post in SBS newsgroup if you need any assistance
in the future. I look forward to working with you again.

Thank you and have a nice day,

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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You can locate the newsgroup here:
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

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Date: Fri, 18 Jul 2008 16:33:40 -0500
From: F3 <f3_evans@xxxxxxxxxxx>
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Subject: Re: Firewall Causing Failure To Connect to Shared Folders and
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Terence & Steve,

Thanks. Resolved!

Fred

Terence Liu [MSFT] wrote:
Hello Fred,

Thank you for posting here. Let's also thank Steve for the input.

According to your description, I understand that you change the ISA
network
template and you unable to access the shared folder on SBS. If I have
misunderstood the problem, please don't hesitate to let me know.

Based on my research, we do not need to change the ISA network template
manually. We only need to run the CEICW to configure the SBS network. I
suggest we try the following steps:

1. Please run the CEICW to reconfigure the SBS network.

Go through the follow KB and rerun CEICW carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763

Detailed steps for your reference:

Two network adapters - manual router connection to broadband
a. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
b. Click the "Connect to the Internet" link.
c. On the Connection Type page, click Broadband, and then click Next.
d. On the Broadband Connection page, under My server uses, click A
local
router device with an IP address, and then click Next.
e. On the Router Connection page, next to Preferred DNS server and
Alternate DNS server, type the IP addresses that are provided by your
ISP.
In the Local IP address of router box, type the IP address of the router
that the server uses to connect to the router.
f. Click to clear the My server uses a single network connection for
both
Internet access and the local network check box, and then click Next.
g. On the Network Connection, You must enable and configure the network
connection to your ISP page, under the Connection Name, click Network
Connection.
h. If your router provides DHCP, click Obtain an IP address
automatically
(use DHCP). If your router does not provide DHCP, click Use the
following
IP address, and then type the IP address and the subnet mask in
accordance
with the router settings. The default gateway is the IP address of the
router.
i. Click Next.

The network connection is now enabled.
j. On the Network Connection, You must click the connection for your
ISP
and local network page, click Network Connection under the ISP network
connection.
k. Under the Local network connection, click Server Local Area
Connection,
and then click Next.
l. Complete the Configure E-mail and Internet Connection Wizard.

OR

One network adapter - manual router connection to broadband
a. On the Connection Type page, click Broadband, and then click Next.
b. On the Broadband Connection page, under My server uses, click A
local
router device with an IP address, and then click Next.
c. On the Router Connection page, next to Preferred DNS server and next
to
Alternate DNS server, type the IP addresses that are provided by your
ISP.
In the Local IP address of router box, type the IP address of the router
that the server uses to connect to the router.
d. Click to select the My server uses a single network connection for
both
Internet access and the local network check box, and then click Next.
e. A message may appear that warns that the firewall that is provided
cannot be configured. You are offered a chance to view information about
configuration settings for an existing firewall device.
f. On the Network Connection page, click Server Local Area Connection
under the Connection Name.
g. Click Next.
h. Complete the Configure E-mail and Internet Connection Wizard.

2. We do not need to install the 3rd-party certificate on SBS manually.
We
can also run the CEICW to install the certificate:

a. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
b. Click the "Connect to the Internet" link.
c. On the "Web Server Certificate" page, choose Use a Web server
certificate from a trusted authority. Then, browse to the 3rd-party
certificate.

Note: The CEICW will help you to install the certificate in ISA server.

d. Go through the remaining steps.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Date: Thu, 17 Jul 2008 17:32:08 -0500
From: F3 <f3_evans@xxxxxxxxxxx>
User-Agent: Thunderbird 2.0.0.14 (Windows/20080421)
MIME-Version: 1.0
Subject: Firewall Causing Failure To Connect to Shared Folders and
Applications
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Hello Everybody,

I'm running Windows Small Business Server Premium 2003 R2 and I just
went through ISA (2004) settings to remove the SSL Certificate (self
signed) and start the setup process for a new SSL Certificate (from an
outside provider). I saw firewall settings which showed a network map
which did not look like what our network actually is. So, I changed
the
map to a pre-defined map which looks like our network. Now users are
having difficulties accessing shared folders and shared applications
(on
the server) from their workstations. No backups available (new
installation [< 1 week], backup scheduling is my next task). Please
help.

Thanks,
Fred
<><




.

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