Re: KB948109 Fails

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On Jul 17, 10:55 pm, Dave W <mtd...@xxxxxxxxx> wrote:
On Jul 16, 8:42 am, "Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP]"





<sbrad...@xxxxxxxxxxx> wrote:
http://seer.support.veritas.com/docs/254374.htm
You prob need to reset the SA password to get it to install?

SQL Server Database Services 2005 (BKUPEXEC)  ENU       SP2
 > 2005.090.3042.00  x86       EXPRESS
Ah you are on SQL 2005 express edition with that instance.

MSP Error: 29565  SQL Server Setup cannot
 > upgrade the specified instance because the previous upgrade did not
 > complete. Start the Remote Registry service and go to Add/Remove
 > Programs, select the Change button for Microsoft SQL Server 2005, and
 > then select SQL instance BKUPEXEC and complete the setup.

Did this get upgraded from MSDE to SQL 2005 express edition?

Dave W wrote:
Hi Susan,

Thanks for thinking about this.  Yeah, I'm positive it is 948109.
Symantec says this is a Microsoft issue. <sigh>

I've turned off auto install and am pasting the log here:

Time: 07/16/2008 04:01:26.513
KB Number: KB948109
Machine: PHATHEAD
OS Version: Microsoft Windows Server 2003 family, Service Pack 2
(Build 3790)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3068
Command-line parameters specified:
     /quiet
     /allinstances
Cluster Installation: No

***************************************************************************­­*******
Prerequisites Check & Status
SQLSupport: Passed

***************************************************************************­­*******
Products Detected                         Language  Level  Patch
Level       Platform  Edition
SQL Server Database Services 2005 (BKUPEXEC)  ENU       SP2
2005.090.3042.00  x86       EXPRESS
SQL Server Database Services 2005 (DTOOLSV5)  ENU       SP2
2005.090.3068.00  x86       EXPRESS
SQL Server Tools and Workstation Components 2005  ENU
SP2           9.2.3068  x86       EXPRESS

***************************************************************************­­*******
Products Disqualified & Reason
Product                                   Reason

***************************************************************************­­*******
Processes Locking Files
Process Name          Feature               Type          User
Name                  PID

***************************************************************************­­*******
Product Installation Status
Product                   : SQL Server Database Services 2005
(BKUPEXEC)
Product Version (Previous): 3042
Product Version (Final)   :
Status                    : Failure
Log File                  : G:\Program Files\Microsoft SQL Server
\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB948109_sqlrun_sql.msp.log
SQL Express Features      :
Error Number              : 29565
Error Description         : MSP Error: 29565  SQL Server Setup cannot
upgrade the specified instance because the previous upgrade did not
complete. Start the Remote Registry service and go to Add/Remove
Programs, select the Change button for Microsoft SQL Server 2005, and
then select SQL instance BKUPEXEC and complete the setup.
---------------------------------------------------------------------------­­-------
Product                   : SQL Server Database Services 2005
(DTOOLSV5)
Product Version (Previous): 3068
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
SQL Express Features      :
Error Number              : 0
Error Description         :
---------------------------------------------------------------------------­­-------
Product                   : SQL Server Tools and Workstation
Components 2005
Product Version (Previous): 3068
Product Version (Final)   :
Status                    : Not Selected
Log File                  :
SQL Express Features      :
Error Number              : 0
Error Description         :
---------------------------------------------------------------------------­­-------

***************************************************************************­­*******
Summary
     One or more products failed to install, see above for details
     Exit Code Returned: 29565- Hide quoted text -

- Show quoted text -

I believe so but not on purpose.  It must have been via an automatic
update?  How can I tell?

Thanks Susan.- Hide quoted text -

- Show quoted text -

Correct. It is 2005 Express.

I've got 10 servers that all have this same issue. There must be
others that have experienced this with Symantec and WSUS?
.

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