RE: RWW Printer Problems

Hello Richard,

Thank you for posting here. Let's also thank Merv for the input.

According to your description, I understand that you unable to redirect the
printer via RWW when you logon from one remote client. If I have
misunderstood the problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. Ensure you use the properly steps to redirect printer and drive via RWW.

a. Logon the RWW from the Machine A, click "Connect to my computer at work"
link.
b. Click "Optional Settings" link, and tick options "Enable files or
folders to be transferred between the remote computer and this computer"
and "Enable documents on the remote computer to be printed on a local
printer"
c. Select the computer in the list, and click Connect.

2. If the printer is not redirected after the steps above, that may be you
do not install the Machine A printer driver on the Machine B.

To redirect local printer to remote computer, we need install the local
printer's driver on the remote computer. Please copy Machine A printer's
driver to Machine B, and install the driver on it. Then, reconnect the RWW.

Note: You can see Machine C printer on Machine B, may because you had
installed the Machine C printer's driver on the Machine B. Or Machine C
printer and Machine B printer are the same mode and share driver.

If we cannot resolve the issue after we perform the steps above, please
help me collect some information for further investigation:

1. Does the drive redirection work properly? Can you see the Machine A's
drives on the Machine B?

2. Where is the "check box for local drives"?

3. Where is the "connect your local ports to your remote computer"?

4. What's OS of your Machine A, B and C?

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

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--------------------
From: "Richard K" <Rkokoski@xxxxxxxxx>
Subject: RWW Printer Problems
Date: Thu, 17 Jul 2008 13:21:42 -0400
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I have been trying to RWW into my SBS 2003 R2 network from a remote Win XP
machine (Machine A). I go through servername\remote, log in, then connect
to a client computer (Machine B). I hit the check boxes to connect local
drives and printers and just before it connects I get a warning about
connecting local devices. The check box for local drives is enabled and
checked but the check box for "connect your local ports to your remote
computer" is unchecked AND disabled. when I connect to the client
computer
I don't see ANY of my local printers (printers on Machine A). I only see
the printers on the in-office computer (Machine B).

To add to this when I do this same thing but from another machine (Machine
C
remoting into Machine B) then I have no problem and Machine C can see
printers for Machine B and Machine C. There is something with Machine B
but
I don't know what to check.



Thanks!



-Richard




.

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