Re: Cannot connect to lan on SBS 2003 after Windows Update this We
- From: v-robmen@xxxxxxxxxxxxxxxxxxxx ("Robbin Meng [MSFT]")
- Date: Tue, 15 Jul 2008 12:25:52 GMT
Hello,
Thank you for your post. My name is Robbin Meng, and it is my pleasure to
work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
After applying a update on the SBS server, no one of the workstations can
connect to the SBS server, they don't get any IP address. The Ipconfig
/renew didn't work either.
If I have misunderstood your concerns please feel free to let me know.
Before we go further, I would like to ask:
1. Can you Ping the SBS server's IP and computer name from the clients
computer?
2. Have you checked the DNS settings on the SBS server and make sure the
DNS server is pointing to the SBS itself?
First, to configure your Internet and E-mail settings, please re-run CEICW
to do it.
Go through the follow KB and Rerun CEICW again carefully.
How to configure Internet access in Windows Small Business Server 2003
<http://support.microsoft.com/kb/825763/en-us>
Detailed steps for your reference:
Detailed steps for your reference:
a. Open Server Management.
b. Click To Do List.
c. Click Connect to the Internet.
d. Proceed to the "Firewall" page and select "Enable Firewall".
e. On the "Services Configuration" page, make sure that "E-mail" service
has been checked.
f. On the "Web Services Configuration" page, check the web services that
you want to publish.
g. On the "Web Server Certificate" page, choose "Create a new Web server
certificate" and key in your public domain name in the box.
h. On the "Internet E-mail" page, choose "Enable Internet e-mail".
i. On the "E-mail Delivery Method" page, choose DNS (Use DNS to route
e-mail) or Smart Host (Forward all e-mail to e-mail server at your ISP) to
route your email, If you select smart host, you need to input the IP
address of your smart host.
j. You're using POP3 connector, so please enable POP3 Connector.
k. Key in your e-mail domain name in "Email Domain Name" page.
l. Input the POP3 connector accounts.
m. Finish the wizard.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Information Need
==============
1. If you still get the error, run CEICW to see if there is any related
error. If you do not have special concerns, please paste out the ICW log
(C:\Program Files\Microsoft Windows Small Business
Server\Support\icwlog.txt file) and send it to me for further
troubleshooting.
2. Gather MPS network report on SBS:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe.
c. Try to access OWA from outside, wait until the error occurs.
d. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
e. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
f. Send the .cab file directly to me at v-robmen@xxxxxxxxxxxxx .
Hope this helps. Also, if you have any questions or concerns, please do not
hesitate to let me know.
Thank you for your time and cooperation.
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
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