Re: Intranet on SBS 2003 becomes unavailable

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"KB" <kibr@xxxxxxxxxxxxx> wrote in message news:e23Obbh5IHA.4908@xxxxxxxxxxxxxxxxxxxxxxx
Hi there,
My SBS 2003 Premium installation has a bad habit - over a period of about 12-14 days (it varies) the intranet works fine. I set the home page for all users to the intranet so it is the first thing that users see when they start their browsers. Then, out of the blue, I get:

Internet Explorer cannot display the webpage
Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address
<snip>

SuperGumby seems to be covering the network side, so a few thoughts in a different direction. When it happens:
1. can you still use other services such as Exchange, DNS etc?
2. if yes then I assume you can still ping the server.
3. on the server is the "World Wide Web Publishing Service" running?
4. as an extra check on the web publishering service - if you "telnet SERVERNAME 80" (return) then control-C you should get "HTTP/1.1 400 Bad Request" - do you? I only ask because its one way of checking that the server is still responding to requests on port 80. Another would be to download cryping (google for it) then "cryping -http servername" to check that it is responding.
5. on the server is the "MSSQL$SHAREPOINT" service running?
6. Are there any errors in the application or system event logs that might give a clue? Probably from round about the time that each "incident" starts?
7. Do you host any other internal websites (even plain html) sites on your SBS box and if so do they still function? For example does Outlook Web Access still work?
8. If you fire up task manager on the server and look at the performance tab, how much free physical memory is remaining (and how much memory does the server have?) I ask this because I had a problem once with a workstation and it turned out that one of the applications was leaking handles and I first cottoned on to this because something was eating up memory. If this or something similar were happening for you then I would expect other things to suffer too and not just your intranet site.

Hope you get it sorted.
--
Brian Cryer
www.cryer.co.uk/brian


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