RE: Roaming Users Local Profile
- From: v-robmen@xxxxxxxxxxxxxxxxxxxx ("Robbin Meng [MSFT]")
- Date: Fri, 11 Jul 2008 08:26:49 GMT
Hello,
Thank you for your post.
My name is Robbin Meng, and it is my pleasure to work with you on this
issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
You set up some user accounts in SBS domain, they are able to log onto the
laptop assigned to them which with Windows XP Pro systems. But as soon as
they log out or restart all their settings are gone and the process starts
over again. Changes to your roaming profile are lost after every reboot.
If I have misunderstood your concerns please feel free to let me know.
Before we move on, I would like confirm with you about the following
scenarios:
1. Does this issue only to certain users or certain client Windows XP
computer?
Please log on with different domain users on the same computer to confirm.
Also, use same user account to log on different Windows XP pro computers
for tests.
2. Are the users using Roaming profile? or Local profiles?
3. Has the profile ever worked before this issue occur?
4. Are these Windows XP Pro computer has applied Service Pack 2? If not,
please check following KB840998 below.
Suggestion 1: Changes to your roaming profile are lost when you log on to
a Windows XP-based computer
http://support.microsoft.com/kb/840998/en-us
Suggestion 2: Moreover, please note, if the Ntuser.dat file in the user's
profile folder has been changed to Ntuser.man, then the profile is assigned
to be a "Mandatory" user profile which will cause this issue to occur.
Please refer to the following article to check it:
How to assign a mandatory user profile in Windows XP
http://support.microsoft.com/kb/307800/en-us
Please try the above suggestion.
More related information:
How to Create and Copy Roaming User Profiles in Windows XP
http://support.microsoft.com/kb/314478/en-us
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Information Need
==============
System Information
1). On the SBS server, click the Start menu and choose Run.
2). Enter msinfo32 in the open box and click OK.
3). Click File>Save and then save the information file into a specified
folder.
4). Send this file to me at: v-robmen@xxxxxxxxxxxxx
Hope this helps. Also, if you have any questions or concerns, please do not
hesitate to let me know.
Thank you for your time and cooperation.
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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