Re: Outlook over internet RPC not working

Russ was trying to help in my BitBob thread, and I wrote this there. Here it
is here now...

Russ: I forgot to mention that if I set up a new local user on the laptop,
everything works as it is supposed to. It is as if only the one username has
a problem on the laptop. There is something tied in with that username,
something that is system wide. The problem with the username does not exist
here on my machine.

So... what is system-wide, username-specific, and httpX-related?

Yesterday I thought I had started to stumble into the solution when I tried
to go to the https://servername/rpc website and was presented with a .Net
logon prompt. But even after I set that .Net up, it didn't work.

So again, what is system-wide, username-specific, and httpX-related?

"Username-specific" since a different username on the same laptop works

AND

"System-wide" since the same username in both the domain AND local do NOT
work to allow Outlook RPC to work.

I say AND because the username works fine here on my PC. So we know the
problem isn't at the server, right?



"barretech" wrote:

Dave thanks again for your thoughts. I think I already effectively did that
by logging into an account by the same name on the local PC (instead of into
the domain account) and setting up an Outlook profile for the user. And it
too failed the same way. That's what has me so confused. It's almost like
that username is spoiled or something . But only on THAT laptop. The username
works fine here on my PC.

I am very close to merely creating a new user account in the domain, moving
the email address to the new account, using Exmerge to export the existing
email data to a PST then reimport it, and just forgetting the old account
ever existed........

But I so hate to be whipped. I am hoping that fellow named BitBob can help.
It appears he had the same exact problem.

"Dave Nickason [SBS MVP]" wrote:

What happens if you just create a new mail profile for the user? I'd just
go to CP -> Mail and click Show Profiles. Add a new one and set it as the
default. Then configure it all the way through as you would for a new user,
including configuring Outlook RPC.

I can't see how that's going to solve the OWA problem, but if you get the
other working, you might not care. I'd try clearing the IE history, deleting
the temp files, and if still no go, deleting the cookies. As a last resort,
you can do the Reset thing from the Advanced page in IE. That Reset thing
can be a little painful for the user, so if you get specific errors you can
troubleshoot, it might be worth doing that first.


<barretech@xxxxxxxxxxx> wrote in message
news:6af2ee0c-3834-4c51-938a-758819307c87@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
more info from more checks and testing

there were no saved passwords

i found that if I create a new account on the laptop and on the
server, the laptop supports outlook over rpc just fine

i found that if I create a new account for the troubled user on my
pc, outlook over rpc works just fine here too (of course this is
while I am logged in as myself on my pc)

so, it appears that only the username in combo with that laptop has a
problem .

this fellow had the same probelm it looks like . I will follow some of
teh steps in this link too

http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/8a4d5f55e2a4a7b0/921aea7916325e3b?lnk=st&q=outlook+rpc+problems+with+this+web+page#921aea7916325e3b

more info that might make sense of this is that when IE on that laptop
is used to access OWA it only works to open messages when in Basic
mode . If Premium mode is used the browser is unable to open any
messages and displays an Error on Page in lower left corner . Problems
with this web page might prevent it from being displayed properly ....

so an IE problem maybe. I have cleared out the IE passwords and it did
no help



On Jul 1, 11:40 am, "Dave Nickason [SBS MVP]"

<gwdib...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
That's pretty weird. You've verified that all the settings match those
in
the working account, including the authentication type, right?

I would go into CP -> Users and open the properties of the account. On
the
Advanced tab, check the saved passwords. You could try just deleting
them
all, or at least any that seem like they could be the cause.

Other than that, I can't think of anything that could be causing this.
Can
the user authenticate to RWW normally?

The only other place I can think of where passwords are saved is IE,
and
while I can't imagine it's that, you could try deleting those if all
else
fails.

<barret...@xxxxxxxxxxx> wrote in message

news:ca7a266c-1d62-41f7-83f6-ee3efb38d951@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
On Jun 30, 3:59 pm, "Dave Nickason [SBS MVP]"

<gwdib...@xxxxxxxxxxxxxxxxxxxxxx> wrote:
Have you tried creating a new mail profile for the user? It seems
like
you've exhausted the connection issues by virtue of the fact that all
the
settings between the two laptops match, and that all the connection
points
between the laptops and the SBS are the same.


.

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