Re: aol..

Hi Patrick,

Thank you for your email.

From the SMTP log, I find some error below:
==============================
TO:<patrick@xxxxxxxxx>
250+ok
-
354+go+ahead+punk,+make+my+day
554-+(RTR:SC)++http://postmaster.info.aol.com/errors/554rtrsc.html
554++Connecting+IP:+69.69.245.61
450+Client+host+rejected:+cannot+find+your+hostname,+[69.69.245.61]
==============================

Therefore, I'm ensure your email is blocked by the AOL. You need to get it
touch with AOL to get your new IP unblocked. The
"http://postmaster.info.aol.com/errors/554rtrsc.html"; is the same as my
first reply.

If there's anything else about this issue I can do for you, please do not
hesitate to let me know.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
Thread-Topic: aol..
thread-index: AcjgfQQtPhiBbOj/QwGemArifJEuMQ==
X-WBNR-Posting-Host: 207.46.19.197
From: =?Utf-8?B?UGF0cmljayBNYyBDYXJyaWNr?=
<PatrickMcCarrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <C8B047F8-D671-4528-9531-4AF658A6F702@xxxxxxxxxxxxx>
<#j2FDrs0IHA.4164@xxxxxxxxxxxxxxxxxxxx>
<57A01B7F-D50A-4E06-80E3-70C7005BD821@xxxxxxxxxxxxx>
<O0o8kXt0IHA.2384@xxxxxxxxxxxxxxxxxxxx>
<F13F2ECF-BDE9-4F13-836A-FABC1319510B@xxxxxxxxxxxxx>
<GqNqNYO3IHA.4928@xxxxxxxxxxxxxxxxxxxxxx>
<662884FA-DBA5-470F-9A6F-745B9EF2C792@xxxxxxxxxxxxx>
<mfUhhqc3IHA.3784@xxxxxxxxxxxxxxxxxxxxxx>
<B9C5407D-471F-4784-BFE3-0B27ED3E0FB6@xxxxxxxxxxxxx>
<CHM2saB4IHA.1620@xxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: aol..
Date: Mon, 7 Jul 2008 15:01:32 -0700
Lines: 308
Message-ID: <95360CD9-0CD5-40BC-A33B-5F72493A148D@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:114273
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.windows.server.sbs

hi Terence,

thanks for the input, i sent you those fles you requested.

Patrick

"Terence Liu [MSFT]" wrote:

Hello Patrick,

Thank you for your update. Let's also thank Merv for the good input.

I'm sorry for the delay response due to the weekend.

From the Merv's input, we know your IP address is list as spammer in the
SPAMCANNIBAL.

Blacklist for "csconsultingservice.com"
http://mxtoolbox.com/blacklists.aspx?IP=69.69.245.61

Please contact the SPAMCANNIBAL to remove your IP from the list.
http://www.spamcannibal.org/cannibal.cgi

Please also contact AOL to confirm whether they use the SPAMCANNIBAL to
block email or not.

To send log files to me, please send to v-terliu@xxxxxxxxxxxxx

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: aol..
thread-index: Acje3BVsZPWc/KOSQFmiNBl45P1Z1A==
X-WBNR-Posting-Host: 207.46.19.168
From: =?Utf-8?B?UGF0cmljayBNYyBDYXJyaWNr?=
<PatrickMcCarrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <C8B047F8-D671-4528-9531-4AF658A6F702@xxxxxxxxxxxxx>
<#j2FDrs0IHA.4164@xxxxxxxxxxxxxxxxxxxx>
<57A01B7F-D50A-4E06-80E3-70C7005BD821@xxxxxxxxxxxxx>
<O0o8kXt0IHA.2384@xxxxxxxxxxxxxxxxxxxx>
<F13F2ECF-BDE9-4F13-836A-FABC1319510B@xxxxxxxxxxxxx>
<GqNqNYO3IHA.4928@xxxxxxxxxxxxxxxxxxxxxx>
<662884FA-DBA5-470F-9A6F-745B9EF2C792@xxxxxxxxxxxxx>
<mfUhhqc3IHA.3784@xxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: aol..
Date: Sat, 5 Jul 2008 13:17:01 -0700
Lines: 306
Message-ID: <B9C5407D-471F-4784-BFE3-0B27ED3E0FB6@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:114123
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.windows.server.sbs

Ternece

What is your email, i got a bounce back... saying i could not relay

"Terence Liu [MSFT]" wrote:

Hi Patrick,

The MX is resolved to the mail servers addresses, like
mailin-01.mx.aol.com
to mailin-04.mx.aol.com. These are all AOL's email server. That means
your
DNS work fine.

Do the other steps have any effect on this issue? If all steps unable
to
help you to resolve this issue, please gather the information I
mentioned
in my previous reply and send to me.

If there's anything else about this issue I can do for you, please do
not
hesitate to let me know.

Thank you and have a nice day,

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check
the
"Notify me of replies" box to receive e-mail notifications when there
are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
Thread-Topic: aol..
thread-index: AcjdQTrqnjPgHhgCQraO9IaZq4wnjw==
X-WBNR-Posting-Host: 65.55.21.8
From: =?Utf-8?B?UGF0cmljayBNYyBDYXJyaWNr?=
<PatrickMcCarrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
References: <C8B047F8-D671-4528-9531-4AF658A6F702@xxxxxxxxxxxxx>
<#j2FDrs0IHA.4164@xxxxxxxxxxxxxxxxxxxx>
<57A01B7F-D50A-4E06-80E3-70C7005BD821@xxxxxxxxxxxxx>
<O0o8kXt0IHA.2384@xxxxxxxxxxxxxxxxxxxx>
<F13F2ECF-BDE9-4F13-836A-FABC1319510B@xxxxxxxxxxxxx>
<GqNqNYO3IHA.4928@xxxxxxxxxxxxxxxxxxxxxx>
Subject: Re: aol..
Date: Thu, 3 Jul 2008 12:16:01 -0700
Lines: 288
Message-ID: <662884FA-DBA5-470F-9A6F-745B9EF2C792@xxxxxxxxxxxxx>
MIME-Version: 1.0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: 7bit
X-Newsreader: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
Newsgroups: microsoft.public.windows.server.sbs
Path: TK2MSFTNGHUB02.phx.gbl
Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:113978
NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
X-Tomcat-NG: microsoft.public.windows.server.sbs

hi Terance,

When i did the ns lookup i get no reply from aol.. any ideas ?

set type=mx
aol.com
Server: UnKnown
Address: 192.168.16.100

Non-authoritative answer:
aol.com MX preference = 15, mail exchanger = mailin-04.mx.aol.com
aol.com MX preference = 15, mail exchanger = mailin-01.mx.aol.com
aol.com MX preference = 15, mail exchanger = mailin-02.mx.aol.com
aol.com MX preference = 15, mail exchanger = mailin-03.mx.aol.com



"Terence Liu [MSFT]" wrote:

Hello Patrick,

Thank you for posting here.

According to your description, I understand that you unable to
send
email
to AOL after you change the ISP. If I have misunderstood the
problem,
please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see
if
we
can
resolve this issue:

1. Please ensure you check all factors in the following page.
Especially
the Blacklisting, Improper DNS resolution of Remote Server, PTR
Record.
What to Check When Exchange Cannot Send Email to Certain Domains



http://blogs.technet.com/sbs/archive/2008/01/03/what-to-check-when-exchange-
cannot-send-email-to-certain-domains.aspx

2. If we unable to resolve this issue after steps above, I think
this
is
mostly because the AOL block your new IP address.

If the aol.com is blocking your new IP, you need to get it touch
with
them
to get the IP unblocked. Please refer to the following page:
http://postmaster.info.aol.com/errors/554rtrsc.html

3. If you send email outbound thru smarthost, this will be the
smarthost
issue, you may need to contact he smarthost support for help.

4. Ensure you can resolve the MX record of aol.com on your SBS:

a. Open cmd on SBS
b. Run the following commands:
nslookup
set type=mx
aol.com

Do you resolve the MX aol.com to IP address?

If we cannot resolve the issue after we perform the steps above,
please
help me collect some information for further investigation:

1. Please save the NDR as msg file and send to me.

2. Enable SMTP logging and gather SMTP log to troubleshoot the
issue:

A. Open Exchange System Manager, expand Servers -> <Server name>
->
Protocols -> SMTP, right-click "Default SMTP Virtual Server" and
click
Properties.

B. Under the General tab, check the option "Enable Logging".

C. With "W3C Extended Log File Format", click "Properties".

D. Under "General Properties", make sure "Use local time for file
naming
and rollover" is CHECKED.

E. Switch to the "Extended Properties", and then select to enable
All
the
logging Options.

F. Click OK to apply the modification.

G. Right-click Default SMTP Virtual Server and click Stop.

H. Right-click Default SMTP Virtual Server and click Start to
restart
the
SMTP server.

I. Reproduce the issue, repeat step G to stop Default SMTP Virtual
Server,
copy out or zip the SMTP log files in the
"%systemroot%\system32\logfiles\SmtpSvc1" folder, and then restart
the
"Default SMTP Virtual Server".

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)


.

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