Backups HELP!

From: PWT24 <PWT24@xxxxxxxxxxxxxxxxxxxxxxxxx>
Date: Mon, 7 Jul 2008 08:38:01 -0700

I have a new customer that I just started working with and found that they
have not had a successful backup in a month! Unfortunately I have not found
a resolution. I have rerun the backup wizard many times, and reclaimed the
drives with the Admin account.

Standard SBS 2003 Build on a dell server. No SQL present. They use
NTBackup and have not had any issues till this point. Initally we had an
external drive that filled up so I have placed a temporary 500GB drive on
site to try and get a backup. Below is the log file from the 5th.

7/4/2008 9:00 PM
-------------------------------
Date: 7/4/2008
Time: 9:00 PM
User: SYSTEM
-------------------------------

Backup Runner started.
Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows
Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup
created on 7/4/2008 at 9:00 PM" /v:yes /r:no /rs:no /hc:off /m normal /j
"Small Business Server Backup Job" /l:s /f "F:\Backup Files\Small Business
Server Backup (01).bkf" /UM
NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup01.log
=====================<BEGIN NTBACKUP LOG FILE>=====================
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Small Business Server Backup (01).bkf created 7/4/2008 at 9:00
PM"

Volume shadow copy creation: Attempt 1.
Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/4/2008 at 9:00
PM"

Backup Type: Normal

Backup started on 7/4/2008 at 9:05 PM.
Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\Common[1].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\Common[2].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\shared[1].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\shared[2].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\shared[3].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\Common[1].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\default[2].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\google[1].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\google[2].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\shared[1].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\trans_pixel[1].gif" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\97X8PTKR\Common[1].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\97X8PTKR\shared[1].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\97X8PTKR\shared[2].css" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\Common[1].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\Common[2].js" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\footer[1].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\google[1].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\mstoolbar[1].htm" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Administrator\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\toc[1].htm" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\K89OXM88\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\KLMNW92F\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\SL6FK1IJ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\Default User\Local
Settings\Temporary Internet Files\Content.IE5\STYV81U7\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\jd\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\jd\Local
Settings\Temporary Internet Files\Content.IE5\K89OXM88\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\jd\Local
Settings\Temporary Internet Files\Content.IE5\KLMNW92F\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\jd\Local
Settings\Temporary Internet Files\Content.IE5\SL6FK1IJ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\jd\Local
Settings\Temporary Internet Files\Content.IE5\STYV81U7\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\LocalService\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\nichole\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\nichole\Local
Settings\Temporary Internet Files\Content.IE5\K89OXM88\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\nichole\Local
Settings\Temporary Internet Files\Content.IE5\KLMNW92F\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\nichole\Local
Settings\Temporary Internet Files\Content.IE5\SL6FK1IJ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\nichole\Local
Settings\Temporary Internet Files\Content.IE5\STYV81U7\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\K89OXM88\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\KLMNW92F\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\SL6FK1IJ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\QBDataServiceUser18\Local
Settings\Temporary Internet Files\Content.IE5\STYV81U7\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\SBS Backup User\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\SBS Backup User\Local
Settings\Temporary Internet Files\Content.IE5\K89OXM88\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\SBS Backup User\Local
Settings\Temporary Internet Files\Content.IE5\KLMNW92F\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\SBS Backup User\Local
Settings\Temporary Internet Files\Content.IE5\SL6FK1IJ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\Documents and Settings\SBS Backup User\Local
Settings\Temporary Internet Files\Content.IE5\STYV81U7\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\ctfmon.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\explorer.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\services.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\smss.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\svchost.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\$NtServicePackUninstall$\winlogon.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\i386\SYSTEM32\SMSS.EXE" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\ctfmon.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\explorer.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\services.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\smss.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\svchost.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\ServicePackFiles\i386\winlogon.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\desktop.ini" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\2CWUB4ZD\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\2KH8GZQO\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\97X8PTKR\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\config\systemprofile\Local
Settings\Temporary Internet Files\Content.IE5\G6G6B1IQ\desktop.ini" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\dllcache\explorer.exe" -
skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\dllcache\svchost.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\dllcache\winlogon.exe" -
skipped.
Reason: Access is denied.

Backup completed on 7/4/2008 at 9:19 PM.
Directories: 2978
Files: 29863
Bytes: 5,140,806,263
Time: 14 minutes and 13 seconds
Backup (via shadow copy) of "D: "
Backup set #2 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/4/2008 at 9:00
PM"

Backup Type: Normal

Backup started on 7/4/2008 at 9:19 PM.
Warning: Unable to open "D:\ClientApps\outlook2003\FILES\SYSTEM\CTFMON.EXE"
- skipped.
Reason: Access is denied.

Warning: Unable to open "D:\ClientApps\wxpsp2\i386\SYSTEM32\SMSS.EXE" -
skipped.
Reason: Access is denied.

Warning: Unable to open
"D:\Data\CNC\old\cutterpaths\toolchestbackup\toolchest-conversion\EXPLORER.EXE" - skipped.
Reason: Access is denied.

Warning: Unable to open "D:\ostemp\1\Temporary Internet
Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Warning: Unable to open "D:\ostemp\Temporary Internet
Files\Content.IE5\index.dat" - skipped.
Reason: Access is denied.

Backup completed on 7/5/2008 at 1:36 AM.
Directories: 12799
Files: 228464
Bytes: 98,215,285,330
Time: 4 hours, 16 minutes, and 29 seconds
Backup of "UTCSERVER\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/4/2008 at 9:00
PM"

Backup Type: Normal

Backup started on 7/5/2008 at 1:36 AM.
Backup completed on 7/5/2008 at 2:03 AM.
Directories: 4
Files: 5
Bytes: 7,728,112,224
Time: 26 minutes and 57 seconds
Backup (via shadow copy) of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Media name: "Small Business Server Backup (01).bkf created 7/4/2008 at 9:00
PM"

Backup Type: Copy

Backup started on 7/5/2008 at 2:03 AM.
Warning: Unable to open "C:\WINDOWS\explorer.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\csrss.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\ctfmon.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\lsass.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\services.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\smss.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\svchost.exe" - skipped.
Reason: Access is denied.

Warning: Unable to open "C:\WINDOWS\system32\winlogon.exe" - skipped.
Reason: Access is denied.

Backup completed on 7/5/2008 at 2:05 AM.
Directories: 252
Files: 2901
Bytes: 608,872,701
Time: 2 minutes and 11 seconds

----------------------

Verify Status
Operation: Verify After Backup
Active backup destination: File
Active backup destination: F:\Backup Files\Small Business Server Backup
(01).bkf

Verify of "C:"
Backup set #1 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Verify started on 7/5/2008 at 2:05 AM.
Verify completed on 7/5/2008 at 2:10 AM.
Directories: 2978
Files: 29863
Different: 0
Bytes: 5,140,806,263
Time: 4 minutes and 36 seconds

Verify of "D:"
Backup set #2 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Verify started on 7/5/2008 at 2:10 AM.
Verify completed on 7/5/2008 at 3:51 AM.
Directories: 12799
Files: 228464
Different: 0
Bytes: 98,215,279,030
Time: 1 hour, 41 minutes, and 28 seconds

Verify of "UTCSERVER\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Verify started on 7/5/2008 at 3:51 AM.
Verify completed on 7/5/2008 at 4:01 AM.
Directories: 4
Files: 0
Different: 0
Bytes: 7,728,112,224
Time: 9 minutes and 53 seconds

Verify of "System State"
Backup set #4 on media #1
Backup description: "SBS Backup created on 7/4/2008 at 9:00 PM"
Verify started on 7/5/2008 at 4:01 AM.
Verify completed on 7/5/2008 at 4:02 AM.
Directories: 252
Files: 2901
Different: 0
Bytes: 608,872,701
Time: 45 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Saturday, July 05, 2008 4:02 AM
Backup Runner finished.

.

Follow-Ups:
- Re: Backups HELP!
  - From: John Oliver, Jr. [MVP]

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