Re: Need help finding tools to diagnose SBS/Exchange prob...

Thanks, again, Costas:

My replies/questions/responses/comments are in-line, below:

"Costas" wrote:

Jim,

In the Server Management Console, under Advanced Management, expand 'First
Organization(Exchange)', expand 'Servers | <ServerName>' and you'll see
'Queues'. Click on it and see if on the right pane, there are any messages
waiting to be routed.

So, if there is a big queue, it means things aren't getting routed, I
imagine. I wonder where to look to see why this is happening.

A 'smart host' is an 'intermediate' server which can receive your emails and
route them to their destinations. When you run CEICW, you have the option
to select how the emails are routed (using either DNS or a smart host). A
smart host is usually the server at the ISP and if this is the option you
used when you run CEICW you usually have to supply an id and password to
connect there.

When I used CEICW, I did not use "smart host" because this company has
registered an MX record with its Webhosting service.
--
Best regards,

Jim Graue




--
Costas


"Jim Graue" <JimGraue@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:04DCC03C-56D5-4359-91CF-0494C9BC1773@xxxxxxxxxxxxxxxx
Costas:

Thank you for your reply. My replies/comments/questions are in-line,
below:
"Costas" wrote:

The following link shows how to enable diagnostic logging
http://www.computerperformance.co.uk/exchange2003/exchange2003_logs_diagnostic.htm#Diagnostic%20Logging%20Services

Thanks for this. i will look at it and implement ASAP.


Reading your post, one thing that comes to mind is if you use a smart
host

Smart host? Sorry. Don't know what that is. We have our own domain
name,
we've registered the mail.ourdomain.com, and Exchange is supposed to
send-and-receive.

to route the messages and the login credentials are invalid. Also check
the
message queues and see whether the messages are staying on the server or
are

Please forgive my ignorance: How do I check message queues?

being routed. One last thing, is to check whether you have this issue
with
all domains, or just certain domains.

Oh, it's ALL domains, all right, except, of course, our own.
--
Best regards,

Jim Graue



.

Relevant Pages

  • Re: Need help finding tools to diagnose SBS/Exchange prob...
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