Re: Vista sync problems

Tech-Archive recommends: Speed Up your PC by fixing your registry

You could try deleting all the files, then re-synching everything. I'm not sure why that would work any better, but it's worth a shot. The delete button is on the Disk Usage tab in Offline Files. Any user should be able to delete his/her offline files, but if there's more than one user on the PC, you'll probably need an account with admin rights to delete all the files.

What if you open Sync Center and manually initiate a sync? Do you get any more useful error information (click View sync results and View sync conflicts)?

Here's how you reset offline in XP. I'm not sure if this works in Vista or not, but it's almost always fixed any issues I've had on XP client PCs.

How to re-initialize the offline files cache and database
http://support.microsoft.com/kb/230738

"Charles" <Charles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:116DDADE-1967-4714-9520-88EAD133E4ED@xxxxxxxxxxxxxxxx
Thanks for your reply.

Good idea, I just tried that, from within the user's session. Problem: the
two files are not in the offline cache ! Very strange.. I guess they must be
somewhere, but where? Could it be that I need admin rights at the domain
level to do that?

"Dave Nickason [SBS MVP]" wrote:

The first thing I would do is to go to Start Search -> Offline. Open
"Offline Files" and click the button to view the files. Delete the two
files in question from the offline cache and let them sync again.


"Charles" <Charles@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E11F0764-765E-4ECC-98E2-22C6E6E60CCD@xxxxxxxxxxxxxxxx
> Hi all,
>
> We have SBS 2003 SP2 standard, no particular problem until two days > ago.
>
> Something strange is happening with one Vista client: two specific > Excel
> files (out of thousands of those -- there is really nothing special > about
> those 2 files) cannot sync with that client, while they are perfectly
> synchronized with other clients. The error that client gets is " access
> denied" while trying to sync.
> What is more:
> - when that user connects through another client (either vista or xp), > she
> can access the 2 files without problems
> - when another user, who otherwise has no problem on his own computer,
> opens
> his account on the problematic vista client, he also cannot access the > 2
> files -- although he gets no sync error (i t is simply as if the 2 > files
> did
> not exist on the server)
>
> In addition, that user on the problem client seems to have occasional > sync
> problems, and needs to sync manually now and then.
>
> I have no idea what is causing this. I am unable to relate the problem
> with
> a particular recent event on the LAN / Server/ client. The few things I
> can
> think of is that 1) that user is recent and not yet used to working > with
> the
> server, so she may have missed the chain of events that led to the > present
> situation; 2) we had power failures recently -- but as far I know the
> server
> always shut down properly thanks to our UPS 3) we added a second switch > to
> the LAN to accommodate that new user -- so that she connect in effect
> through
> 2 switches, but then so does another vista client that has no issues > (only
> one Ethernet access in the room where they are)
>
> Thanks in advance for your help,
> Charles
>
>


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