Re: Exchange emails ending up in Outlook 2007 junk folder

Tech-Archive recommends: Speed Up your PC by fixing your registry

Hi Scott:

The mail you sent to my personal address was received. Strangely, Mail
Washer Pro, using the ORDB database flagged you as Blacklisted. Not to
worry, the ORDB database has been off line for a couple of years and it
flags everybody as Blacklisted. But if MSN has some link to this block list
that might explain the problem.

Your public DNS records look much better, and I can telnet to the server at
"mail.yourcompny.com" so you should be receiving mail.

The ports are:

https://msmvps.com/blogs/bradley/archive/2005/06/07/51018.aspx

--
Larry

Please post the resolution to
your issue so that all can benefit.


"Scott Crowder" <ScottCrowder@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A21A3115-DEC4-43F7-9B68-A438A299B7F8@xxxxxxxxxxxxxxxx
One additional question. Is there a list of what ports should and should
not
be opened in my firewall for an SBS installation? I tried doing the UPnP
setup for my firewall router and the CEICW failed and told me to rerun the
wizard and answer no. So I've got to do a manual setup.

Thanks

"Scott Crowder" wrote:

Larry and Robbin:
Thanks for your help on my email/junk problem. I opened up the firewall
ports as larry suggested and got outr ISP to update our MX record to
point to
the same IP as our public web site.

That seems to have solved the problem with other domains except for msn.

So I can send mail to the Inbox for
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxxxx

but messages
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxx and
me@xxxxxxxxxxxxxxxx -> my_boss@xxxxxxx

end up in the junk folder. Both the msn accounts are setup with the
default
low spam setting, and energyacuity.com isn't in the black list.

It's a mystery, but I suppose I can live with it if you don't have other
suggestions. I'll just add the energyacutiy.com into my boss' white
list.

Thanks

"Larry Struckmeyer [SBS-MVP]" wrote:

Hi Scott:

Your mail server is not answering, and I cannot telnet to it. If this
was
true when you sent the mail to boss@xxxxxxx, MSN may test for that.
The
rest of your public DNS records look ok.

Since your RWW was not working either, I wonder if you have configured
your
router / firewall. The ports for RWW and mail should be forwarded to
the
listening nic on your SBS. If you have two nics, that would be the one
attached to the router.

25
443
444
4125

If you plan on VPN, you will need to add 1723, and if you want to RDP
directly to the server, 3389.

--
Larry


""Robbin Meng [MSFT]"" <v-robmen@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:UYUBdu31IHA.5664@xxxxxxxxxxxxxxxxxxxxxxxxx

Hello Scott,

Thank you for your post and thanks for Larry's good clarification. :

My name is Robbin Meng, and it is my pleasure to work with you on
this
issue!

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

When users are sending emails from your energyacuity.com to other
email
domain like msn.com, users would receive the new mails in Junk E-mail
instead of Inbox.

If I have misunderstood your concerns please feel free to let me
know.

First, I would like to confirm with you that:

1. Does this issue only occur to MSN.com? Have you tried sending to
other
emails domains like yahoo.com or hotmail.com?
Please try to send the email to other external recipient. What's the
result?

2. Besides your boss email address, does this issue occur to all
users
@msn.com?
If it occurs to all users @msn.com, the recipient email server mark
the
email as junk, this may be the recipient email server issue.

If you can send email to other external recipient without problem,
this
may
be the recipient email server or client(your boss's email account
setting)
issue. Please contact the recipient for assistance to confirm why it
mark
your email as junk.

Based on my tests, the mail server of energyacuity.com is
mail.energyacuity.com and IP is 64.207.46.203, is that right? At
least,
the
result from the RBL website is good, it seems your mail server is not
being
listed in Blacklist of public RBL organizations.

Multi-RBL check 64.207.46.203
http://www.robtex.com/rbl/64.207.46.203.html


Hope this helps. If you have any questions or concerns, please do not
hesitate to let me know.

Thank you for your time and cooperation!

Best regards,

Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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