Re: Exchange emails ending up in Outlook 2007 junk folder

One additional question. Is there a list of what ports should and should not
be opened in my firewall for an SBS installation? I tried doing the UPnP
setup for my firewall router and the CEICW failed and told me to rerun the
wizard and answer no. So I've got to do a manual setup.

Thanks

"Scott Crowder" wrote:

Larry and Robbin:
Thanks for your help on my email/junk problem. I opened up the firewall
ports as larry suggested and got outr ISP to update our MX record to point to
the same IP as our public web site.

That seems to have solved the problem with other domains except for msn.

So I can send mail to the Inbox for
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxx
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxxxxxx

but messages
me@xxxxxxxxxxxxxxxx -> co_worker@xxxxxxx and
me@xxxxxxxxxxxxxxxx -> my_boss@xxxxxxx

end up in the junk folder. Both the msn accounts are setup with the default
low spam setting, and energyacuity.com isn't in the black list.

It's a mystery, but I suppose I can live with it if you don't have other
suggestions. I'll just add the energyacutiy.com into my boss' white list.

Thanks

"Larry Struckmeyer [SBS-MVP]" wrote:

Hi Scott:

Your mail server is not answering, and I cannot telnet to it. If this was
true when you sent the mail to boss@xxxxxxx, MSN may test for that. The
rest of your public DNS records look ok.

Since your RWW was not working either, I wonder if you have configured your
router / firewall. The ports for RWW and mail should be forwarded to the
listening nic on your SBS. If you have two nics, that would be the one
attached to the router.

25
443
444
4125

If you plan on VPN, you will need to add 1723, and if you want to RDP
directly to the server, 3389.

--
Larry


""Robbin Meng [MSFT]"" <v-robmen@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:UYUBdu31IHA.5664@xxxxxxxxxxxxxxxxxxxxxxxxx

Hello Scott,

Thank you for your post and thanks for Larry's good clarification. :

My name is Robbin Meng, and it is my pleasure to work with you on this
issue!

Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

When users are sending emails from your energyacuity.com to other email
domain like msn.com, users would receive the new mails in Junk E-mail
instead of Inbox.

If I have misunderstood your concerns please feel free to let me know.

First, I would like to confirm with you that:

1. Does this issue only occur to MSN.com? Have you tried sending to other
emails domains like yahoo.com or hotmail.com?
Please try to send the email to other external recipient. What's the
result?

2. Besides your boss email address, does this issue occur to all users
@msn.com?
If it occurs to all users @msn.com, the recipient email server mark the
email as junk, this may be the recipient email server issue.

If you can send email to other external recipient without problem, this
may
be the recipient email server or client(your boss's email account setting)
issue. Please contact the recipient for assistance to confirm why it mark
your email as junk.

Based on my tests, the mail server of energyacuity.com is
mail.energyacuity.com and IP is 64.207.46.203, is that right? At least,
the
result from the RBL website is good, it seems your mail server is not
being
listed in Blacklist of public RBL organizations.

Multi-RBL check 64.207.46.203
http://www.robtex.com/rbl/64.207.46.203.html


Hope this helps. If you have any questions or concerns, please do not
hesitate to let me know.

Thank you for your time and cooperation!

Best regards,

Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.


.

Relevant Pages

  • Re: ISA 2004 and SBS websites
    ... And that one if left enabled will keep the firewall service ... Call to Reading hardware selection returned ok. ... Call to Reading web publishing selection returned ok. ... Call to Notifying client setup for Default gateway as the SBS server ...
    (microsoft.public.windows.server.sbs)
  • Re: ceicw failure on e-mail config
    ... Merv Porter [SBS MVP] ... Ethernet adapter Server Local Area Connection: ... Call to Reading the firewall selection returned ok. ... Firewall Rule: SBS DHCP Client ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS VPN setup?
    ... And if you have a hardware firewall you haven't flashed in years they just got in through a exploit. ... SBS plugs into a switch with the other computers and the switch is plugged into a firewall appliance with 2-nics. ... To compare apples to apples, let us assume there is a network setup as I outlined above...and the firewall appliance is an ISA server, such as those available from Celestix. ... > learn and test the RWW solution before deploying it. ...
    (microsoft.public.windows.server.sbs)
  • Re: Firewall on a single NIC SBS2003 Standard edition
    ... Frank McCallister SBS MVP ... > " Well, if you're wanting to run the firewall on a single NIC, you aren't ... Don't ask the server to do *everything*, ... > internet traffic from the workstations don't have to go through the SBS. ...
    (microsoft.public.windows.server.sbs)
  • RE: CEICW fails on firewall configuration every time. Please help.
    ... Thank you for posting to the SBS Newsgroup. ... Reboot the server. ... CEICW fails on firewall configuration every time. ... >Firewall Rule: SBS DHCP Client ...
    (microsoft.public.windows.server.sbs)