Re: offline files

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Additionally, there is another user profile listed under Docs and settings,
as well as in Sys props/profiles - but that user profile can't be moved or
deleted via sys props - only change type is enabled, and only local is
enabled (and selected). Can't delete that users dos and settings folder
either.

Maybe it's time to bring this lappy into the office and do an OS repair?

Susan

"SusanV" <s@xxxxx> wrote in message
news:OMnIHa51IHA.4492@xxxxxxxxxxxxxxxxxxxxxxx
Hey Cliff,

Fianlly got access to the laptop, and I'm a tad confused about your step
2 - this is a domain machine, so there IS no profile to delete via User
applet - I'm thinking you mean via Ssytem properties? That's how I did it
before...

TIA,
SusanV

"Cliff Galiher" <cgaliher@xxxxxxxxx> wrote in message
news:7AD3B346-AB10-485A-938C-7D8F582FCF98@xxxxxxxxxxxxxxxx
Ahh....XP's offline files. Oh how I hate them.

You did everything you should do, but you need to do them *in the right
order.* So...here we go.

1) Disable offline files on the laptop completely.
2) Delete Kathy's profile using the user control panel. Deleting the
folder from the documents and settings folder isn't enough.
3) Delete the hidden CSC cache.
4) gpupdate /force
5) reboot.
6) re-enable offline folders.

You should be good to go at that point. Also, mucking with CSC is
sketchy, so have a good backup handy. Microsoft doesn't support the
method I've outlined above...but it is usually the only way to get a
misbehaving sync issue resolved.

As an FYI, Vista's offline files are far more well behaved in this
regard. They rebuilt the engine to properly manage multiple profiles on a
single machine and I've been very pleased with the results (barring one
bug I can't get Microsoft to acknowledge yet) in my deployments.

-Cliff

"SusanV" <s@xxxxx> wrote in message
news:%23pHktlf1IHA.528@xxxxxxxxxxxxxxxxxxxxxxx
SBS 2003, XP Pro. Laptops are setup to enable offline files when
configuring, workstations are not (I hate the things, major PITA, but
users need their stuff when out of office with the laptops). Their My
Documents are redirected via SBS GPO, and syn, but nothing else unless
they manually select stuff. So far for a couple years, no real
headaches, except for having to explain to people that Access databases
and psts won't sync, and to manually make a copy if they need it when
traveling.

Starting yesterday, one user, DaveD, is suddenly sycing offline files
with a different user, KathyS's My Documents when loggin off and on (as
well as their own). He has local admin rights, and can change any of his
own Offline File settings, including turning off completely, or
selecting which of his My Document's folders to sync - but he can't get
rid of the Make Available Offline checkmark on KathyS\KathyS's Documents
or any of the subdirectories - the option is checked off but greyed out.
KathyS has not logged on to this laptop in months. We deleted her
profile on the laptop, cleared all offline folder cache, turned offline
files off and rebooted, then on logging back in to the domain turned
offline files back on - and again, her documents folder and subfolders
are checked and cannot be unchecked.

For now, DaveD has disabled offline files completely, as KathyS has
massive amounts of crap he has no need of and it's taking an incredible
amount of time to sync, but I need a solution ASAP as he is going on the
road Weds and won't have internet access where he's going. (yes he could
manually copy the stuff he needs, but... )

I've double checked that there is nothing defined for offline files via
rsop.msc, and can't find anything - as I said, this just started
yesterday, and nothing has been changed as to GPOs.

Ideas? (Other than the usual "Don't use offline files, they're a PITA")

TIA,
SusanV






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