Re: Wireless connects but only partially

Hello Richard,

Thank you for posting here. Let's also thank Dave for the input.

According to your description, I understand that the new Vista client
connect SBS network thru wireless, the Vista unable to access Internet. If
I have misunderstood the problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. This is a wireless device related issue. I suggest you contact your
wireless device vendor to check the settings on the WAP first.

2. Please ensure the wireless client get IP address from SBS DHCP.

3. Ensure the Vista could work fine when connect the SBS network thru cable.

If we cannot resolve the issue after we perform the steps above, please
help me collect some information for further investigation:

1. Run command "ipconfig /all > c:\ipconfig_wireless_client.txt" on Vista
client, send the files c:\ipconfig_wireless_client.txt to me at
v-terliu@xxxxxxxxxxxxx

2. Run command "ipconfig /all > c:\ipconfig_cable_client.txt" on cable
client, send the files c:\ipconfig_cable_client.txt to me at
v-terliu@xxxxxxxxxxxxx

3. Gather MPS network report on SBS:

a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE

b. Run MPSRPT_NETWORK.exe.

c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.

d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\

e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx

4. Can you access the OWA or RWW or companyweb from the Vista client? Can
you ping SBS from the Vista client?

5. How do you connect your Linksys WAP, router, SBS and clients? Please
draw down the network topology picture and send to me.

6. Did you join the Vista client to SBS domain thru connectcomputer?

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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Thread-Topic: Wireless connects but only partially
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From: =?Utf-8?B?Umljaw==?= <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx>
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Subject: Re: Wireless connects but only partially
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Greetings again Dave,

I followed Mr. Owen Williams configuration details and am still not
connecting. During the initial installation I followed the instructions
and
setup outlined in Microsoft TechNet document, â??Configure Wireless
Networking
on Windows Small Business Server 2003â?? explicitly.

Here are some unusual items:
When I connect thru the wireless, I can log on under the user name,
however,
I cannot ping the router or the server. Also, I cannot connect to the
internet, yet my ipconfig is the same as when using Ethernet (except for
IPv4
address).

Could this be the problem, when setting up my Linksys WAP and router I set
them to WPA Personal. If it is absolutely necessary to run under Radius
which
of my personal certificates under my console root (SBS-Server, Wireless
Access, etc) would I use and exactly when I expand them what specific
information would I copy to my WAP setup?

--
Thank you,

Richard


"Dave Nickason [SBS MVP]" wrote:

Are you connecting to an access point that was in use on your network
before? Do you have other wireless client PCs that are getting the
expected
experience?

The first thing that comes to mind is, do you have the access point
configured as a router instead of just an AP, and if so, is your Vista
PC
getting its IP info from the DHCP server running on the router? Your
client
PC needs to use the DHCP server on the SBS - you can compare an ipconfig
/all from the new PC to a PC on the wired LAN to see if it's getting and
IP
in the same subnet, and pointing to the SBS for DNS and DHCP.

Here's a document by SBS MVP Owen Williams that tells the best way to
configure the wireless (I guess I should say in my opinion the best
way).
If you just have the single wireless client and this is more work than
it's
worth, I recommend manually configuring WPA or WPA2 authentication. I
go to
www.grc.com and use the random password generator to get a 63-character
key,
but in any case I recommend using a key of 30 characters or more.

Configuring Secure Wireless Network Access with Microsoft® Windows®
Small
Business Server 2003
http://home.comcast.net/~clearviewtc/


"Rick" <Rick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:08C5DD59-4138-4480-894A-5C045FBB52F1@xxxxxxxxxxxxxxxx

-- I have just installed a wireless network adapter on a new Vista PC
setting up the user with the WirelessUser Template.

My Vista network sharing center indicates I have access to local and
internet, however, I cannot see any of the other users I usually see
when
I
was hard wired except for myself and I have no access to the internet.

Iâ??m not certain configuring Remote Access is a prerequisite since
Iâ??m not
really using a VPN; I have stayed away from configuring this feature
because
the hard wired users on the network lose the internet when I run the
wizard.
Any thoughts? I appreciate your time.

Thank you,

Richard



.

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