Re: WSUS - no longer working
- From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
- Date: Thu, 19 Jun 2008 09:51:40 GMT
Hi Rod,
Thanks for your reply.
And please notice that there is no SBS sp2. The SP2 is specific for Windows
Server 2003. I would like to suggest that you read the following KB before
upgrad:
Windows 2003 service pack 2 known issues on Small Business Server 2003
http://support.microsoft.com/kb/555912
Also, if you have any concern or questions on your current issue, please
feel free to let me know, I am happy to provide support.
If you want continue troubleshoot the problem you are facing, please help
to collect the MPS WSUS report on SBS. Please check below steps:
a. Download MPSrepot_SUS from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SUS.EXE
b. Run MPSRPT_SUS.exe.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\MSUS\Bin\Reports\Cab
e. Send the .cab file directly to me.
Thanks again for your time and cooperation.
Have a great day :-)
Best regards,
Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
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--------------------
| Thread-Topic: WSUS - no longer working
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| Subject: Re: WSUS - no longer working
| Date: Wed, 18 Jun 2008 21:13:00 -0700
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|
| Thanks for your response Garry.
|
| I tried everything that you advised, except installing WSUS 3.0, because
I
| think that i need to upgrade my SBS server SP1 to SP2 before installing
WSUS
| 3.0, this is where i think i made my mistake beforehand.
|
| I successfully re-installed WSUS 2.0 and followed your advice to restore
the
| susdb.bak.
| When I restored the database is said it was successful, however when i
tried
| to open the WSUS console, it come up with an error message saying that it
was
| unable to connect to the WSUS server.
|
| Having said that i have decided to download all the updates and install
them
| manually through synchronization.
|
| Thanks for you help, i appreciate it.
|
| Rod.
|
| "Guozhen Wang[MSFT]" wrote:
|
| > Hello,
| >
| > Thank you for your post and thanks for Dave's great help.
| > My name is Gary Wang, and it is my pleasure to work with you on this
issue!
| > Please allow me to confirm that my understandings are correct. As I
| > understand it, the issue is:
| >
| > Your WSUS 2.0 does not work after failed upgrade to WSUS 3.0, you want
to
| > know how to repair it.
| >
| > If I have misunderstood your concerns please feel free to let me know.
| >
| > Suggestion :
| > ==============
| > When you upgrade to WSUS 3.0 on a server running Windows SBS 2003 R2,
Setup
| > automatically uninstalls WSUS 2.0. If the upgrade does not complete
| > successfully, you must take steps to recover the server to the state
that
| > it was in before the upgrade. After you recover the server, you can try
| > again to upgrade to WSUS 3.0.
| >
| > To recover your server to the state it was in before upgrading to WSUS
3.0
| >
| > 1. Open Windows Explorer to the hard disk volume that contains the
most
| > free space, and then locate the file Drive:\WSUS\susdb.bak.
| >
| > This is the database backup file that was created while installing WSUS
| > 3.0. Remember the location. You will use it later in this procedure.
| >
| > 2. Uninstall the Windows SBS 2003 R2 components then reinstall the
Windows
| > SBS 2003 R2 components. To uninstall and reinstall Windows SBS 2003 R2
| > components on a server that is running WSUS 3.0
| >
| > a. Back up the WSUS 3.0 databases, updates, and log files.
| >
| > Use ntbackup.exe to back up WSUS 3.0 databases, updates, and log files,
| > which are located in the %windir%\system32 folder. For instructions
about
| > how to back up WSUS 3.0 databases, see the "Backing Up Windows Server
| > Update Services 3.0" section in the "Microsoft Windows Server Update
| > Services Operations Guide" at the Microsoft Web site
| > (http://go.microsoft.com/fwlink/?LinkId=89371).
| >
| > b. Uninstall WSUS 3.0.
| >
| > Use Add or Remove Programs in Control Panel to remove the WSUS
databases,
| > downloaded updates, and log files. In the Microsoft Windows Server
Update
| > Services Setup Wizard, choose to remove the databases, downloaded
updates,
| > and log files. If your server is also running SQL Server, see the
| > "Uninstalling WSUS from SQL" section in the "Microsoft Windows Server
| > Update Services Operations Guide" at the Microsoft Web site
| > (http://go.microsoft.com/fwlink/?LinkId=89371).
| >
| > c. Uninstall the Windows SBS 2003 R2 components.
| >
| > Uninstall the Windows SBS 2003 R2 components by using Add or Remove
| > Programs in Control Panel.
| >
| > d. Reinstall the Windows SBS 2003 R2 components.
| >
| > You must be in Maintenance Mode to reinstall the Windows SBS 2003 R2
| > components. For instructions about how to install the Windows SBS 2003
R2
| > components, see the "Installing the Windows Small Business Server 2003
R2
| > Technologies" section in "How to Install the Windows Small Business
Server
| > 2003 R2 Technologies" at the Microsoft Web site
| > (http://go.microsoft.com/fwlink/?LinkId=89370). On the Windows SBS
Update
| > Services page, choose to install Windows SBS Update Services. Proceed
to
| > the next step of this procedure after you complete the Setup Wizard.
| >
| > Important: Do not enable synchronization at this point.
| >
| > 3. Open a command window. To do this, click Start, click Run, type
cmd,
| > and then click OK.
| >
| > 4. At the command prompt, type net stop "update services" and then
press
| > ENTER.
| >
| > 5. At the command prompt, type osql -E -S (local)\WSUS and then press
| > ENTER. An osql command prompt appears.
| >
| > 6. Open a second command window as described in step 4.
| >
| > 7. In the second command window, type net pause mssql$wsus and then
press
| > ENTER. This command pauses the WSUS MSDE database.
| >
| > 8. Close the second command window.
| >
| > 9. In the first command window, type restore database susdb from disk
=
| > 'drive:\wsus\susdb.bak', where drive is the letter of the partition
that
| > contains the database file that you located earlier, and then press
ENTER.
| >
| > 10. Type go, and then press ENTER.
| >
| > The message "RESTORE DATABASE successfully processed ..." appears.
| >
| > 11. Type exit to exit the osql command prompt.
| >
| > 12. At the command prompt, type net continue mssql$wsus. This command
| > resumes the WSUS MSDE database.
| >
| > 13. At the command prompt, type net start "update services". After
| > completing this step, your Windows SBS 2003 R2 database is recovered.
| >
| > 14. Investigate and resolve the issue that caused your upgrade to WSUS
3.0
| > to fail, and then perform the upgrade again.
| >
| > For more detailed information, please referring to the following
document:
| >
| > Installing Windows Server Update Services 3.0 on Windows Small Business
| > Server 2003
| >
http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/de2e9436
| > -f23f-47f0-b840-e8b3e72182751033.mspx?mfr=true
| >
| > Hope it helps.
| >
| > I look forward to your reply. Also, if you have any questions or
concerns,
| > please do not hesitate to let me know. I am happy to help. :-)
| >
| > Thank you for your time and cooperation!
| >
| > Best regards,
| >
| > Gary Wang(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | From: "Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx>
| > | References: <A9795E92-90D5-4AFD-A8D5-8F2E9B197675@xxxxxxxxxxxxx>
| > | In-Reply-To: <A9795E92-90D5-4AFD-A8D5-8F2E9B197675@xxxxxxxxxxxxx>
| > | Subject: Re: WSUS - no longer working
| > | Date: Tue, 17 Jun 2008 12:15:21 -0400
| > | Lines: 27
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| > |
| > | If I remember correctly, the information on this is in the WSUS 3
release
| > | notes. I'd check there first. Going strictly from my tired old
memory,
| > and
| > | it's been a while since I upgraded to 3, I believe that you have to
back
| > up
| > | the WSUS 2 database before starting the upgrade, or there's no path
back
| > if
| > | the upgrade fails. In that case, you'd probably want to uninstall
| > | everything, and just install 3 from scratch.
| > |
| > |
| > | "LibranDragon64" <LibranDragon64@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
| > message
| > | news:A9795E92-90D5-4AFD-A8D5-8F2E9B197675@xxxxxxxxxxxxxxxx
| > | > Hi.
| > | > I am running an SBS 2003 SP1 server with WSUS 2.0 on a small
network.
| > The
| > | > problem is i tried to upgrade to WSUS 3.0 but it failed and now my
WSUS
| > | > 2.0
| > | > doesn't connect and show me the clients inthe console window, it
just
| > | > opens a
| > | > window in internet explorer and says "The page cannot be
displayed". I
| > | > still
| > | > have the WsusContent folder which is over 12.0GB and a WsusDatabase
| > folder
| > | > which is 873MB.
| > | >
| > | > Is there a way to reconnect WSUS 2.0 to the database to make it
work or
| > do
| > | > i
| > | > need to reinstall WSUS 2.0 and start from scratch?
| > | >
| > | > Any advice would be appreciated.
| > |
| > |
| >
| >
|
.
- References:
- Re: WSUS - no longer working
- From: Dave Nickason [SBS MVP]
- Re: WSUS - no longer working
- From: Guozhen Wang[MSFT]
- Re: WSUS - no longer working
- From: LibranDragon64
- Re: WSUS - no longer working
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