Re: RWW/RDP Client Software?

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Richard

The 2510 has a Parallel connection. I believe I would try a Par cable on
that printer.
--
Frank McCallister [SBS-MVP]
COMPUMAC


"Richard K" wrote:

OK, following up from Cliff.... Yes I go to servername.domain.com\remote,
then log in, then select "Connect to client computer". Going the \remote
route is RWW to me vs. going the Remote Desktop Connection-RDC
(Accessories\communication) route directly to the server.

The first printer I tried to connect is a multi-function device and I know
people have talked about problems there. The 2nd printer is a Samsung ML2510
laser via USB (laser printing only). I was also curious about the latest
service packs/updates on the home computer because as I said when I do this
from another home computer then printers map. To me that spells the server
and office computer are fine, it's THIS particualar Windows XP home computer
that has the problem.

I did notice in the logs on the office computer where it talks about missing
drivers when connecting so I installed the drivers on the office computer but
still get the same messages. I am trying the route of this home computer
needs some updates in terms of service packs, windows update etc. I am going
to see what updates it needs an apply them then try again. If it still does
not work then I will post the exact messages from the event viewer logs. I
will get to this by tomorrow morning and update this thread with my results.

Thanks!

-Richard



"Frank McCallister" wrote:

Hi Richard

This is usually because of the type of printer installed, especially
multi-function USB Printers. What type printer are you working with?

--
Frank McCallister [SBS-MVP]
COMPUMAC


"Richard K" wrote:

That's what I am doing. I RWW into the http:\\servername.domain.com\remote
then Connect to a client computer. When I do this from this Windows XP home
computer no printers get mapped. When I try to remote in from another
computer it maps printers so it's not the SBS or the office computer but
something with THIS windows XP home computer.


"Cliff Galiher" wrote:

RWW uses an activeX control that is installed at the time the RWW site is
accessed. Like all activeX controls, it is identified by a UUID so, if they
are using RWW, they have the version they need. Installing a new RDP client
on the XP home machine will not fix your problem.

It is far more likely that the problem is the multi-hop situation you are
trying to do. Beyond the security implications of logging into a server
unnecessarily, it also adds an extra burden in routing printer traffic. You
should look at removing the server from the equation and connect to the
internal clients directly via RWW.

-Cliff

"Richard K" <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:018D8B27-ED80-4EC7-8B8F-EC3B4ECB6A9C@xxxxxxxxxxxxxxxx
I have a client using Windows XP Home at a remote location. They RWW into
the server then connect to their client. No problems until they are not
able
to see their Windows XP Home printers while connected to the office
computer.
I have gone through the standard stuff like making sure check boxes are
set
for remote printing and even made sure the matched set print drivers where
at
home and on the office computer. The Event logs on the home computer tell
me
there is an issue with drivers.

What I am thinking is the home computer does not have the latest RDP and
ActiveX software on their home machine. What are the latest versions and
how
can I download/install them on the home computer?

--Richard

.



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