Re: Missing email in Exchange 2003

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My favorite idea is to open up OWA to make sure they really
disappeared. Filters in Outlook can be frustrating.

On Fri, 13 Jun 2008 12:38:54 -0400, "Larry Struckmeyer [SBS-MVP]"
<lstruckmeyer@xxxxxxxxxxxxxxx> wrote:

Hi Conor:

One could argue that no one "needs" 15k of old emails, but that is another
story. <g>

Are you certain that there are no limits on the users mail box?

Did the recovered ost file ever get into a pst file? And if so, is the pst
file intact?

You might want to take this problem to an exchange group. I would not
mention SBS, as they won't understand. Simply tell them what you did with
Exchange 2003.

--
Larry

"Conor McEntee" <ConorMcEntee@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A523C306-3723-4E48-99B9-0B2B1717DD76@xxxxxxxxxxxxxxxx
Thanks Larry
What I did is this. the user was on a different exchange server nothing to
do with my site and they wanted him connected to the site I worked in. So
to
keep it simple i just exported his email as he had a cached copy of all
his
emails and imported them in his new account using a new laptop that it
just
so happens i still have in my posession. Once his inbox, sent drafts,
calender and contacts were imported i compared the two and each had the
same
number of items. I looked through it briefly and all seemed fine. I then
connected his laptop to our server and synchronised with the exchange. I
compared with the other laptop and all seemed fine as the item numbers
were
similar. Thats where i left it. There are no storage limits on set on the
mailstore itself. The whole lot is backed up every night with veritas, so
nothing has changed there. But this morning there is only todays and
yesterdays emails and back before 28/05/2007 back to 2003. I looked
through
the event viewer and can not find where the emails (approx 15,000) have
gone
from the inbox. The other folders (sent,draft, calender, contacts) are all
fine. I am trying to trouble shoot where they went. I am about to do a
restore of his mailbox to another empty user to see if all the mails were
there when the exchange 2003 was backed up. The store is 22gb and the
limit
has already been risen to 75gb. I am just baffled as two why a year is
missing. Ther is no archives created on the desktop either. Hope you can
shed
some light if only to find what has happened as i can restore back the
year
as i have a copy but i am affraid to do anything before i find out what
did
happened.
Regards
Conor

"Larry Struckmeyer [SBS-MVP]" wrote:

Hi Conor:

What exactly is missing? New mail, old mail, or a chunk out of the
middle?
I'm not fully caffeinated yet, so I can't tell from your message.

In general, it is not necessary to "import" from a pst, and various very
experienced users will tell you not to do this but just copy or drag and
drop from the pst into the exchange mailbox.

I am wondering if the original is intact, and if you could just copy it
over
(not import), or if the archiving rules are forcing some into archive
folders, or if the user did a drag and drop, which users are prone to do,
without realizing it and the "missing" messages are just lurking in a
different folder.

--
Larry

"Conor McEntee" <ConorMcEntee@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A14F29AF-1A5E-4BA0-86E4-C8A0CFE3A2FB@xxxxxxxxxxxxxxxx
Hi
i have an sbs server 2003 with exchange 2003. I imported a users email
onto
the system and i checked the no of items in his inbox, sent, contact,
and
calender and all seemed fine. The following morning half of his in box
is
missing between two dates which basicially include this years (08) and
half
of 07 email. There is mothing on the server that I can see that is
obvious.
How can i check this out to see how they went missing. Any help much
appreciated. Conor

See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx
.



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