Re: Server Hanging on Applying personal settings

Hello Keith,

Thank you for your post and thanks for Cliff's help.
My name is Gary Wang, and it is my pleasure to work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

Your SBS stuck at "Applying Personal Settings" screen and Outlook on
clients shows disconnected to server.

If I have misunderstood your concerns please feel free to let me know.

Suggestion :
==============
For your issue, I would like to suggest that you check the below steps at
first:

1.Let's disable all startup items and third party services when booting.
This method will help us determine if this issue is caused by a loading
program or service. Please perform the following steps:

a. Click the Start Button type "msconfig" (without quotation marks) in the
Start Search box, and then press Enter.

Note: If prompted, please click Continue on the User Account Control (UAC)
window.

b. Click the "Services" tab, check the "Hide All Microsoft Services" box
and click "Disable All" (if it is not gray).
c. Click the "Startup" tab, click "Disable All" and click "OK".

Then, restart the computer. When the "System Configuration Utility" window
appears, please check the "Don't show this message or launch the System
Configuration Utility when Windows starts" box and click OK.

Please test this issue in the Clean Boot environment, if the issue
disappears in the Clean Boot environment, we can use a 50/50 approach to
quickly narrow down which entry is causing the issue.

For more information about this step, please refer to the following KB
article:

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com//kb/929135

2. Disable Exchange service as a test. Below is the steps:

a) Boot the server into safe mode.
b) Run msconfig.
c) Uncheck Exchange related services on Services tab and reboot back to
normal mode.
d) Check whether the problem persists. If the issue not happen again,
please check eventlog for related information and send back here for
troubleshooting.

3. Clean user profile hive as a test.

User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-
B570-42470E2F3582&displaylang=en

4. This symptom have been referred in the following document, check it
please

The Logical Disk Manager Administrative Service Hangs While It Is Starting
http://support.microsoft.com/default.aspx?scid=kb;EN-US;307309

5. It also may occurs if you had hard disk Failure or hard drive mirroring
broke. Please make sure your hard drive working well by run the command:
chkdsk /f .

6. If you had applied Windows Server 2003 SP2 on your SBS server, please
check the following document:

You may experience network-related problems after you install Windows
Server 2003 SP2 or the Scalable Networking Pack on a Windows Server
2003-based computer
http://support.microsoft.com//kb/936594

7. Create a new user account with Administrator Template, and try to logon
SBS locally to check whether the problem happens

8. Refer to the following to rerun CEICW as a test:

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

Hope it helps.

If we cannot resolve the issue after we perform the above steps, please
help me save the eventlog to *.evt and send to me at v-gzwang@xxxxxxxxxxxxx

I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)

Thank you for your time and cooperation!

Best regards,

Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "Cliff Galiher" <cgaliher@xxxxxxxxx>
| References: <F18D20E0-316B-480E-95CB-164725CEA0C6@xxxxxxxxxxxxx>
| In-Reply-To: <F18D20E0-316B-480E-95CB-164725CEA0C6@xxxxxxxxxxxxx>
| Subject: Re: Server Hanging on Applying personal settings
| Date: Wed, 11 Jun 2008 17:19:10 -0600
| Lines: 28
| Message-ID: <AEB0FDCD-B8B8-4216-A0AC-3E1A9A3B77E6@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| format=flowed;
| charset="utf-8";
| reply-type=original
| Content-Transfer-Encoding: 7bit
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Windows Mail 6.0.6001.18000
| X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6001.18000
| X-MS-CommunityGroup-PostID: {AEB0FDCD-B8B8-4216-A0AC-3E1A9A3B77E6}
| X-MS-CommunityGroup-ThreadID: F18D20E0-316B-480E-95CB-164725CEA0C6
| X-MS-CommunityGroup-ParentID: F18D20E0-316B-480E-95CB-164725CEA0C6
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:111467
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| If you can get in remotely, check your event logs. Possibly a corrupt
| profile?
|
| -Cliff
|
| "Keith Whittle" <KeithWhittle@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| news:F18D20E0-316B-480E-95CB-164725CEA0C6@xxxxxxxxxxxxxxxx
| > Dear All
| >
| > I have a weird thing going on. Suddenly tonight Outlook 2007 on all
client
| > machines said it was disconnected (yet could get access through OWA).
So I
| > tried a couple of reboots yet the server appears to the hanging on the
| > Applying Personal Settings screen, I say appears as I can get in via
| > Remote
| > Desktop Connection and everything appears to be running but Outlook
still
| > is
| > saying it is disconnected.
| >
| > I have not changed anything on the server and the only post I can find
| > that
| > seems to relate to a simular issue is from 2005 and and APC powerchute
| > related issue. Which I do not have APC installed.
| >
| > I am running SBS 2003 R2
| > Anyone else getting this issue and what is going on?
| >
| > Keith
|
|

.