SBS 2003 backup





I have 2 different customers at different locations using Microsoft Small
Business Server 2003 Premium Edition, single partition on mirrored hard
drives running the SBS backup to a file that later is copied to Iomega Rev
drives. One Rev is internal connected via Atapi interface and the other is an
external connect via USB.

Periodically the backup fails, but both fail with the same error:

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.


The only articles that I have found relating to these errors are due to
BackupAssist or Volume shadowcopy. Neither uses BackupAssist and when I run
“VSSADMIN LIST WRITERS” each item displays no errors.

I am at a loss as to where to look next.


Mainland Office Supplies

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Relevant Pages

  • RE: Back Up Failure
    ... Thank you for posting to the SBS Newsgroup. ... I understand that you got "Could not access portions of directory System ... State\COM" error message when running Backup. ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 Backup issue
    ... What are the Event IDs in for these errors in the Event Logs? ... Backup Type: Normal ... Could not access portions of directory System State\COM+ Class ... Please contact the owner or administrator. ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... Unfortunately last nights backup still failed again, ... Could not access portions of directory System State\COM+ Class ... Reboot the server. ... I boot from the install media and perform a repair ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS 2003 backup
    ... Oddly AV companies can see that exchange is installed and install their exchange plugin, but can't preconfigure their own exclusions based on that same detection. ... drives running the SBS backup to a file that later is copied to Iomega Rev ... Could not access portions of directory System State\COM+ Class ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup fails suspect VSS problem
    ... One thing I found when troubleshooting VSS problems is that after a backup failed and I made some changes a reboot was required before it would work again. ... Could not access portions of directory System State\COM+ Class Registration Database. ... The problem I have now is that the server appears to the customer to be working fine, apart from the few remaining minor problems, the staff are now back up and running fine. ...
    (microsoft.public.windows.server.sbs)

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