RE: Why is my company name appearing twice at top of faxes?
- From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
- Date: Tue, 10 Jun 2008 06:50:00 GMT
Hello Roveer,
Thank you for your post.
My name is Gary Wang, and it is my pleasure to work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
You company name is displayed twice at the top of the fax.
If I have misunderstood your concerns please feel free to let me know.
Suggestion :
==============
For your issue, I would like to suggest that you perform following tests
to see how it goes:
a. On the SBS Server Console, go to Start -> All Programs -> Accessories
-> Communications -> Fax -> Send a Fax -> Run the Send Fax Wizard, will you
encounter this issue?
b. When you running the Send Fax Wizard, proceed to the "preparing the
Cover Page", click "Sender Information", make sure you have input your
Company name only once.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Information Need
==============
1. Check event viewer, please help save Application part to *.evt and send
to me.
2. When did the issue occur? Did you experience this issue before? If no,
did you make any changes or install any updates/software on the SBS Server
recently?
3. Does this issue occur to every outgoing faxes or only certain?
4. How do you know the Company name shown twice? Please capture a screen
shot for it and send it to my mailbox (v-gzwang@xxxxxxxxxxxxx).
5. Does this issue occur to all clients or only certain?
6. Does this issue occur on the Fax Cover Page, Fax Body content or both?
7. Please help to gather following information:
a. Event log entries from Fax.
b. Activity Log file
%ALLUSERPROFILE%\Application Data\Microsoft\Windows
NT\MSFax\ActivityLog\InboxLOG.txt.
%ALLUSERPROFILE%\Application Data\Microsoft\Windows
NT\MSFax\ActivityLog\OutboxLOG.txt.
c. PSS log
%windir%\ system32\LogFiles\Fax\Incoming\FSPRxxx.log.
%windir%\ system32\LogFiles\Fax\Outgoing\FSPSxxx.log.
Please pick the latest file, which should be the one that represents the
most recently failed operation.
My email address is v-gzwang@xxxxxxxxxxxxx
I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)
Thank you for your time and cooperation!
Best regards,
Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: Roveer <roveer@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Why is my company name appearing twice at top of faxes?
| Date: Fri, 6 Jun 2008 13:40:59 -0700 (PDT)
| Organization: http://groups.google.com
| Lines: 6
| Message-ID:
<022dc375-4827-43b7-a57c-c32ea8a6f4f8@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 72.68.68.86
| Mime-Version: 1.0
| Content-Type: text/plain; charset=ISO-8859-1
| Content-Transfer-Encoding: 7bit
| X-Trace: posting.google.com 1212784859 885 127.0.0.1 (6 Jun 2008 20:40:59
GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Fri, 6 Jun 2008 20:40:59 +0000 (UTC)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: d1g2000hsg.googlegroups.com; posting-host=72.68.68.86;
| posting-account=mNMlDgkAAABCgwa2R3Lph7BL7k59NcII
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR
| 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
| 3.0.04506.648),gzip(gfe),gzip(gfe)
| Bytes: 1432
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!newsfeed0
0.sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!nntp.giganews.co
m!postnews.google.com!d1g2000hsg.googlegroups.com!not-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:111031
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I configured SBS faxing services mostly so we could fax/print and more
| importantly fax from Outlook. I noticed that my company name is
| appearing 2 times at the top of the fax one right after the other.
| Any ideas why this is happening?
|
| Roveer
|
.
- Follow-Ups:
- RE: Why is my company name appearing twice at top of faxes?
- From: Guozhen Wang[MSFT]
- RE: Why is my company name appearing twice at top of faxes?
- References:
- Prev by Date: Re: NTDS ISAM Events on Every Restart
- Next by Date: RE: Adding a Subnet?
- Previous by thread: Why is my company name appearing twice at top of faxes?
- Next by thread: RE: Why is my company name appearing twice at top of faxes?
- Index(es):
Relevant Pages
|
