Re: SBS RRAS Event ID 20050

Hello Customer,

Thank you for posting here. Let's also thank Merv for the input.

According to your description, I understand that you unable to establish
VPN connection after you install ISA server 2004 on SBS 2003 premium, and
get error 20050 on SBS and error 733 on VPN client. If I have misunderstood
the problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. Please perform the following steps to reconfigure the VPN and ISA server
after you install the ISA server 2004 on SBS:

1) Disable RRAS

a. Schedule a network down time.

b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"

c. Right click the SBSname (local), select Disable Routing and Remote
Access console

2) Run CEICW on SBS

You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

3) Run Remote Access wizard

a. On the Small Business Server 2003-based server, click To Do List in the
left pane of the Server Management console.

b. Under Network Tasks, click Configure Remote Access.

c. Click Next, click Enable Remote Access, click to select the VPN Access
check box, and then click Next.

d. Type the fully qualified public domain name (you public FQDN) of your
server, click Next, and then click Finish.

e. When the wizard is completed, click Close.

4) Then you can access RWW to download Connection Manager or copy the file
from SBS server c:\ClientApps\Connection Manager\SBSPackage.exe. Please
save the sbspackage.exe file in VPN client computer. Then double-click
SBSPackage.exe to run it. After this file run the "connect to small
business server" will be created and you can use it to connect VPN to your
SBS server.

2. If the issue persists, please refer to following article to reset TCP/IP
on SBS to test this issue:

How to reset "Internet Protocol (TCP/IP)" in Windows Server 2003
http://support.microsoft.com/kb/317518

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

1. Try establishing the VPN connection from an internal client by following
this KB article:

How to configure a VPN connection to your corporate network in Windows XP
Professional
http://support.microsoft.com/?id=305550

Note: Please specify the internal IP address of the SBS Server to be the
VPN gateway.

After that, please test the issue again, how will things go?

2. Please let me know your DHCP server settings, such as IP range and
exclusion.

3. Gather MPS network report on SBS:

a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE

b. Run MPSRPT_NETWORK.exe.

c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.

d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\

e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
NNTP-Posting-Date: Fri, 06 Jun 2008 13:55:09 -0500
Newsgroups: microsoft.public.windows.server.sbs
Subject: Re: SBS RRAS Event ID 20050
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Yes I did. I have uninstalled and re-installed DHCP as well. The entire
issue appears to revolve around ISA not believing that DHCP is bound to a
network adaptor. The only thing I have not done is to un-install ISA,
Un-install DHCP services, then install re-install ISA. I have been thru
the
CEICW and Remote Access Wizard so many times, I have nightmares about it in
my sleep.

Please, no more "have you tried this simple answer" responses, I am a
little
beyond that. I really need a reply from someone who has dealt with this
issue before sucessfully.


.

Relevant Pages

  • Re: Unable to access server resources via vpn
    ... Please update your SBS NIC driver, ensure you install the latest driver ... Open ISA server 2004, ... 'Microsoft Firewall' service. ... Running ICW and Remote Access Wizards now intermittently ...
    (microsoft.public.windows.server.sbs)
  • Re: having vpn issues
    ... I understand that you unable to enable VPN ... we do not recommend customer install ISA server 2004 on SBS 2003 ... Therefore, I suggest you uninstall ISA server 2004 from SBS, and try the ... Please open Routing and Remote Access console on SBS thru run command ...
    (microsoft.public.windows.server.sbs)
  • Re: Some Questions
    ... you may need to follow the steps below to configure VPN access ... And make sure you have typed the public FQDN of the SBS ... server on the Web Server Certificate page. ... log in and download Connection Manager. ...
    (microsoft.public.windows.server.sbs)
  • RE: VPN Connection Problems
    ... Note that we are able to successfully VPN into the office. ... to browse the network, RDP to the server or even ping the server. ... > This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • RE: VPN and SBS2003...
    ... And make sure you have typed the public FQDN of the SBS ... server on the Web Server Certificate page. ... E-mail\Configure Remote Access, and select VPN access in the Remote Access ... Regarding the Windows Server 2003 SP1 ...
    (microsoft.public.windows.server.sbs)
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