RE: SMTP Error #5.3.5
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Fri, 30 May 2008 08:18:00 GMT
Hello Richard,
Thank you for your update.
This is really a strange issue. I suggest we try the following steps to see if we can resolve this issue:
1. This issue may cause by SMTP Virtual Server Fully-qualified domain name customization. I suggest you run the CEICW on SBS to
reconfigure the Exchange:
Go through the follow KB and Rerun CEICW again carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Detailed steps for your reference:
a. Open Server Management.
b. Click To Do List.
c. Click Connect to the Internet.
d. Proceed to the "Firewall" page and select "Enable Firewall".
e. On the "Services Configuration" page, make sure that "E-mail" service has been checked.
f. On the "Web Services Configuration" page, check the web services that you want to publish.
g. On the "Web Server Certificate" page, choose "Create a new Web server certificate" and key in your public domain name in the box.
h. On the "Internet E-mail" page, choose "Enable Internet e-mail".
i. On the "E-mail Delivery Method" page, Smart Host (Forward all e-mail to e-mail server at your ISP) to route your email, you need to input
the IP address of your smart host.
j. If you're using POP3 connector, please enable POP3 Connector.
k. Key in your e-mail domain name in "Email Domain Name" page. (the domain name behind the '@' of your email address, like
"rogers.com")
l. Finish the wizard.
2. Disable Archiving of Exchange:
a. Go to Exchange System manager
b. The properties of "Mailbox Store" under the First Storage Group
c. General Tab
d. Unchecked the "Archive all messages sent or received by mailboxes on this store" checkbox with the Administrator marked as the
default account.
3. From the application log, I find many 7006. I think this is a credentials issue. I think your ISP may change their smarthost authentication
method. I suggest you contact your smarthost provider to confirm how to configure the SMTP connector on your SBS.
==================
Event Type: Information
Event Source: MSExchangeTransport
Event Category: SMTP Protocol
Event ID: 7006
Date: 5/28/2008
Time: 11:06:21 PM
User: N/A
Computer: SVR
Description:
This is an SMTP protocol log for virtual server ID 1, connection #264. The client at "85.110.248.28" sent a "mail" command, and the SMTP
server responded with "250 2.1.0 vokpindxxkq@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx OK ". The full command sent was "mail FROM:
<vokpindxxkq@xxxxxxxxxxxxxxxxxxxxxxxx>". This is an informational event and does not indicate an error.
For more information, click http://www.microsoft.com/contentredirect.asp.
==================
How to troubleshoot the "504 need to authenticate first" SMTP protocol error
http://support.microsoft.com/kb/843106
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu (MSFT)
Microsoft CSS Online Newsgroup Support
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| Thread-Topic: SMTP Error #5.3.5
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| From: =?Utf-8?B?UmljaGFyZEM=?= <RichardC@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <C081F0DE-48D5-4DD5-9F91-317266564E89@xxxxxxxxxxxxx>
| Subject: RE: SMTP Error #5.3.5
| Date: Thu, 29 May 2008 06:50:02 -0700
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|
| Thanks for the replies everyone.
|
| Terence, I followed the suggestions but to no avail and the problem still
| exists. We cannot do DNS resolution but instead have to use smarthost
| because the ISP has port 25 outbound locked down. I ran the MPSRPT and
| emailed you the results and .msg file as requested.
|
| Leon, I think you are onto something. I can manually telnet to the
| Rogers.com SMTP host and process the AUTH command and it will only accept
| Base64 encoding of the username and password.
|
| Can the default Windows SMTP server support Base64 encoding in the AUTH
| directive?
|
| Richard J. C.
|
| "RichardC" wrote:
|
| > I'm running SBS 2003 with ISA 2000. Exchange is all patched up to sp2 & ISA
| > is patched up to sp1 and the OS is sp2. I've been using the same ISP for
| > years with this server w/out any problems. I've got the SMTP connector
| > configured to fwd to "smarthost" which is the ISP's smtp server. The AUTH
| > credentials are configured and were working fine.
| >
| > Recently they have implemented some changes and we have had to configure
| > accepted "alternate email addresses" associating the ISP email addresses with
| > the SBS public domain email addresses. This was done through their webmail
| > interface.
| >
| > That worked fine for a while with email sent through the SBS SMTP connector
| > or if using Outlook and sending directly to the ISP. However recently
| > (shortly after patch tuesday in May) all my email sent through the SMTP
| > connector bounces back with the message similar to the following;
| >
| > "A configuration error in the e-mail system caused the message to bounce
| > between two servers or to be forwarded between two recipients. Contact your
| > administrator.
| > <company.com #5.3.5>"
| >
| > The ISP (Rogers Cable, rogers.com) have provided very little support since
| > SBS isn't a supported client from their perspective.
| >
| > Note: I can Telnet to port 25 of the ISP's smtp server and manually connect,
| > auth and send an email from the SBS server.
| >
| > Can anyone shed some light on this issue? I've poured over every KB about
| > the #5.3.5 error and non seem to apply here.
| >
| > Thanks,
| > RichardC
| >
| >
| >
| >
|
.
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- RE: SMTP Error #5.3.5
- From: RichardC
- RE: SMTP Error #5.3.5
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