RE: Windoes Update Not Working in SBS2003
- From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
- Date: Thu, 29 May 2008 08:11:00 GMT
Hello,
Thank you for your post.
My name is Gary Wang, and it is my pleasure to work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
When you run Windows update on your SBS 2003 server, it failed with error
0x80190193.
If I have misunderstood your concerns please feel free to let me know.
Suggestion :
==============
The error 0x80190193 is translated to HTTP 403. This is an authentication
failure issue.
If you have installed ISA 2004 on your SBS server, please notice that
Windows Update is performed via the permission of current log user,
normally it will be administrator. However, Automatically Update will go as
SYSTEM account, which will not have sufficient permission to pass through
ISA control. In ISA 2004, a rule named with "SBS Localhost Access rule"
will be created after CEICW wizard of SBS is run. This rule will allow
anonymous access from SBS server to external resource on HTTP and HTTPS
traffic, which will allow Automatic Update from SBS server to Windows
Update website. The issue may due to that the rule is deleted by
accidently, or CEICW wizard is not ran correctly. I would like to suggest
that you check the following steps:
1. Rerun the CEICW wizard and make sure this rule is created.
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
2. Manually create an ISA rule to allow HTTP/HTTPS traffic from SBS server
to Windows Update for anonymous access.
885819 You experience problems when you access the Windows Update Version 5
or Version 6 Web site through a server that is running ISA Server
http://support.microsoft.com/default.aspx?scid=kb;EN-US;885819
3. Run the command: proxycfg -d on SBS server, then check it again.
Hope it helps.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Information Need
==============
1. Check event viewer for related information, if there are any, please
help save it to *.evt and send to me.
2. Please help to capture the exact symptom when the error occurs, save it
to *.jpg files and send to me.
3. Gather the WindowsUpdate.log under %windir% and send to me.
4. Please help to gather network report as below:
a. Download MPSReport Network Edition at
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Try to access Windows Update website. When the error occurs, double
click MPSRPT_NETWORK.EXE to generate reports.
c. Wait for reports generate complete, send the cab file under
%windir%\MPSReports\Network\Reports\cab to me.
5. Does this issue happens on internal clients?
My email address is v-gzwang@xxxxxxxxxxxxx
I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)
Thank you for your time and cooperation!
Best regards,
Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: Windoes Update Not Working in SBS2003
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| From: =?Utf-8?B?UG93ZXJzbG90?= <Powerslot@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Windoes Update Not Working in SBS2003
| Date: Wed, 28 May 2008 02:36:01 -0700
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|
| I have SBS2003
| When I try to run windows update it brings me to
| http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us as
normal
| but tells me that the website has encountered a problem and cannot
display
| the page I am trying to view.
|
| I have changed the security settings adding the microsoft update pages to
| trusted sites:
|
http://*.update.microsoft.com,https://*.update.microsoft.comhttp://download.
windowsupdate.com
| I have deleted temp and offline files.
| I have gone to the windows update folder in the program files and deleted
| all but the IUHIST.XML file.
|
| This problem also gives me an error number which I can not seem to find
in
| the knowledge base = Error number: 0x80190193
|
| The updates are being installed by schedule but not on demand.
| PLEASE HELP
|
.
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