Re: SBS setup fails

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From: Timothy Morris [mailto:tim@xxxxxxxxxxxxxxxxxx]
Sent: Friday, May 23, 2008 1:21 AM
To: Guo-Zhen Wang (Gems Lab)
Subject: RE: Logs from SBS re SBS setup fails

I've now managed to perform the steps you requested below, and monitoring
is working as expected but integrated setup still drops out at the same
point, as per the original logs.

Tim

--------------------
| X-Tomcat-ID: 80566844
| References: <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
<vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
<ebitqlluIHA.3604@xxxxxxxxxxxxxxxxxxxx>
<0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
<4E743582-9C31-416C-BA85-A6EA57BE6BB6@xxxxxxxxxxxxx>
<PqZ$mTzuIHA.3708@xxxxxxxxxxxxxxxxxxxxxx>
<CSrjLW9uIHA.6028@xxxxxxxxxxxxxxxxxxxxxx>
<EBwHwY9uIHA.3708@xxxxxxxxxxxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
| Organization: Microsoft
| Date: Thu, 22 May 2008 08:31:24 GMT
| Subject: Re: SBS setup fails
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| Message-ID: <t0ZJCZ#uIHA.2240@xxxxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Lines: 945
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:108822
| NNTP-Posting-Host: TOMCATIMPORT3 10.201.220.210
|
| Hi Tim,
|
| Thanks for your updates and efforts.
|
| I have performed more search about your newest logs, it seems that
| C:\Program Files\Microsoft Windows Small Business
| Server\Monitoring\MSDE\Setup\SqlRun.cab is corrupt. I would like to
suggest
| that you check the below before run my previous suggestion:
|
| 1. Deleted the files from the %temp% directory.
| 2. Renamed C:\Program Files\Microsoft Windows Small Business
| Server\Monitoring\MSDE\Setup or replace with files from SBS install CD
3(I
| am not sure the path in R2 DVD) 's \SBS\MONITOR\MSDE\Setup folder.
| 3. Rerun setup as a test.
|
| Also, the issue may occurs when you are using corrupt installation media.
| If possible, you may like to re-burn another disc as a test.
|
| And if there are any further support is needed, please feel free to
contact
| me, I am glad to provide further assistance.
|
| Hope it helps and have a nice day.
|
| Thanks.
|
| Best regards,
|
| Gary Wang(MSFT)
| Microsoft CSS Online Newsgroup Support
|
| Get Secure! - www.microsoft.com/security
|
| =====================================================
| This newsgroup only focuses on SBS technical issues. If you have issues
| regarding other Microsoft products, you'd better post in the
corresponding
| newsgroups so that they can be resolved in an efficient and timely
manner.
| You can locate the newsgroup here:
| http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
|
| When opening a new thread via the web interface, we recommend you check
the
| "Notify me of replies" box to receive e-mail notifications when there are
| any updates in your thread. When responding to posts via your newsreader,
| please "Reply to Group" so that others may learn and benefit from your
| issue.
|
| Microsoft engineers can only focus on one issue per thread. Although we
| provide other information for your reference, we recommend you post
| different incidents in different threads to keep the thread clean. In
doing
| so, it will ensure your issues are resolved in a timely manner.
|
| For urgent issues, you may want to contact Microsoft CSS directly. Please
| check http://support.microsoft.com for regional support phone numbers.
|
| Any input or comments in this thread are highly appreciated.
| =====================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | X-Tomcat-ID: 57580092
| | References: <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| <vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
| <ebitqlluIHA.3604@xxxxxxxxxxxxxxxxxxxx>
| <0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
| <4E743582-9C31-416C-BA85-A6EA57BE6BB6@xxxxxxxxxxxxx>
| <PqZ$mTzuIHA.3708@xxxxxxxxxxxxxxxxxxxxxx>
| <CSrjLW9uIHA.6028@xxxxxxxxxxxxxxxxxxxxxx>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
| | Organization: Microsoft
| | Date: Thu, 22 May 2008 06:36:28 GMT
| | Subject: Re: SBS setup fails
| | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | Message-ID: <EBwHwY9uIHA.3708@xxxxxxxxxxxxxxxxxxxxxx>
| | Newsgroups: microsoft.public.windows.server.sbs
| | Lines: 817
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:108813
| | NNTP-Posting-Host: TOMCATIMPORT3 10.201.220.210
| |
| | From: Timothy Morris [mailto:tim@xxxxxxxxxxxxxxxxxx]
| | Sent: Wednesday, May 21, 2008 11:03 PM
| | To: Guo-Zhen Wang (Gems Lab)
| | Subject: RE: Logs from SBS re SBS setup fails
| |
| | I'm not sure whether the file really is corrupt or whether the error is
| | symptomatic of something else. From memory sbsmonitoring uses msde 2000
| | SP3. Should I download and try again or is there something else I
should
| | try first. Although the original install was from 2003 RTM media as a
| | Microsoft partner I have an R2 DVD - is the sql install media located
on
| | there?
| |
| | Oh, and thanks for your help so far BTW. Often all it needs is a
guiding
| | hand. I'm pretty self sufficient with desktops - generally with those
the
| | quickest way to fix problems is to re-load a post installation and
setup
| | disk image - servers however need a bit more TLC!
| |
| | Tim
| | --------------------
| | | Newsgroups: microsoft.public.windows.server.sbs
| | | From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
| | | Organization: Microsoft
| | | Date: Thu, 22 May 2008 06:31:51 GMT
| | | Subject: Re: SBS setup fails
| | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | MIME-Version: 1.0
| | | Content-Type: text/plain
| | | Content-Transfer-Encoding: 7bit
| | |
| | | From: Timothy Morris [mailto:tim@xxxxxxxxxxxxxxxxxx]
| | | Sent: Wednesday, May 21, 2008 7:30 PM
| | | To: Guo-Zhen Wang (Gems Lab)
| | | Subject: re SBS setup fails
| | |
| | | I'll try that - the data directory is actually in f:\program
files\....
| | so
| | | I'll modify the command line accordingly. I keep all my databases,
| | exchange
| | | and user folders on a separate spindle - it has saved me once when
the
| | boot
| | | drive failed - I just had to re-install the c:\ drive using active
| | | directory restore mode, and as soon as I restarted all my databases
| came
| | | back on line in exactly the same state as when the drive failed. I
have
| a
| | | backup of the database on tape so if copying the data across doesn't
| | help,
| | | I can restore the data from Sunday (which is when I uninstalled the
| | | instance). I have some desktop support issues to deal with, as soon
as
| | I'm
| | | done I'll attempt the database reinstall and report back.
| | |
| | | I spent ages searching the knowledgebase to try to find the
information
| | | you've posted below - I should have asked in the forums earlier!
| | |
| | | Tim
| | | --------------------
| | | | X-Tomcat-ID: 107354683
| | | | References: <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| | | <vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
| | | <ebitqlluIHA.3604@xxxxxxxxxxxxxxxxxxxx>
| | | <0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
| | | <4E743582-9C31-416C-BA85-A6EA57BE6BB6@xxxxxxxxxxxxx>
| | | | MIME-Version: 1.0
| | | | Content-Type: text/plain
| | | | Content-Transfer-Encoding: 7bit
| | | | From: v-gzwang@xxxxxxxxxxxxxxxxxxxx (Guozhen Wang[MSFT])
| | | | Organization: Microsoft
| | | | Date: Wed, 21 May 2008 11:21:46 GMT
| | | | Subject: Re: SBS setup fails
| | | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | Message-ID: <PqZ$mTzuIHA.3708@xxxxxxxxxxxxxxxxxxxxxx>
| | | | Newsgroups: microsoft.public.windows.server.sbs
| | | | Lines: 663
| | | | Path: TK2MSFTNGHUB02.phx.gbl
| | | | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.windows.server.sbs:108664
| | | | NNTP-Posting-Host: TOMCATIMPORT3 10.201.220.210
| | | |
| | | | Hello Tim,
| | | |
| | | | Thanks for your information.
| | | |
| | | | After review your description and logs, I would like to suggest
that
| | you
| | | | reinstall the Monitoring database before going further. Please run
| the
| | | | following commands to reinstall (check paths):
| | | |
| | | | 1) Open a command line, run the following command:
| | | |
| | | | C:\Program Files\Microsoft Windows Small Business
| | | | Server\Monitoring\msde\setup.exe blanksapwd=1 /i "C:\Program
| | | | Files\Microsoft Windows Small Business
| | | | Server\Monitoring\msde\setup\SqlRun15.msi"
| INSTANCENAME="SBSMonitoring"
| | | | DATADIR="C:\Program Files\Microsoft SQL Server\"
| TARGETDIR="C:\Program
| | | | Files\Microsoft SQL Server\" /L*v "C:\MSDE_SBSMonitoring.log"
| | | |
| | | | 2) If you have backup your old SBSmonitoring database, please copy
| the
| | | | database from the backup DATA to the new C:\Microsoft SQL
| | | | Server\MSSQL$SBSMONITORING\Data folder.
| | | | 3) Start the MSSQL$SBSMONITORING service.
| | | | 4) Attach the backup SBSMONITORING Database (Again, check
| | | | paths/domains/etc) (Press enter after each line):
| | | |
| | | | osql -S servername\sbsmonitoring -E
| | | | EXEC sp_attach_db @dbname = 'SBSMONITORING', @filename1 =
| | | | 'C:\MicrosoftSQLServer\MSSQL$SBSMONITORING\Data\SBSMONITORING.mdf',
| | | | @filename2 = 'C:\Microsoft SQL
| | | | Server\MSSQL$SBSMONITORING\Data\SBSMONITORING_log.LDF'
| | | |
| | | | go
| | | |
| | | | 5) Remain in OSQL, add the proper login, again, check the domain:
| | | |
| | | | sp_grantlogin 'DOMAIN\sbs report users'
| | | | go
| | | |
| | | | 6) Install the Monitoring and Report component again.
| | | |
| | | | Hope it helps.
| | | |
| | | | Thanks.
| | | |
| | | | Best regards,
| | | |
| | | | Gary Wang(MSFT)
| | | |
| | | | Microsoft CSS Online Newsgroup Support
| | | |
| | | | Get Secure! - www.microsoft.com/security
| | | |
| | | | =====================================================
| | | | This newsgroup only focuses on SBS technical issues. If you have
| issues
| | | | regarding other Microsoft products, you'd better post in the
| | | corresponding
| | | | newsgroups so that they can be resolved in an efficient and timely
| | | manner.
| | | | You can locate the newsgroup here:
| | | | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | | |
| | | | When opening a new thread via the web interface, we recommend you
| check
| | | the
| | | | "Notify me of replies" box to receive e-mail notifications when
there
| | are
| | | | any updates in your thread. When responding to posts via your
| | newsreader,
| | | | please "Reply to Group" so that others may learn and benefit from
| your
| | | | issue.
| | | |
| | | | Microsoft engineers can only focus on one issue per thread.
Although
| we
| | | | provide other information for your reference, we recommend you post
| | | | different incidents in different threads to keep the thread clean.
In
| | | doing
| | | | so, it will ensure your issues are resolved in a timely manner.
| | | |
| | | | For urgent issues, you may want to contact Microsoft CSS directly.
| | Please
| | | | check http://support.microsoft.com for regional support phone
numbers.
| | | |
| | | | Any input or comments in this thread are highly appreciated.
| | | | =====================================================
| | | |
| | | | This posting is provided "AS IS" with no warranties, and confers no
| | | rights.
| | | |
| | | | --------------------
| | | | | Reply-To: "Timothy Morris" <tim@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| | | | | From: "Timothy Morris" <tim@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| | | | | References: <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| | | | <vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
| | | | <ebitqlluIHA.3604@xxxxxxxxxxxxxxxxxxxx>
| | | | <0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
| | | | | In-Reply-To: <0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
| | | | | Subject: Re: SBS setup fails
| | | | | Date: Wed, 21 May 2008 08:52:57 +0100
| | | | | Lines: 498
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| | | | | Newsgroups: microsoft.public.windows.server.sbs
| | | | | Path: TK2MSFTNGHUB02.phx.gbl
| | | | | Xref: TK2MSFTNGHUB02.phx.gbl
| | microsoft.public.windows.server.sbs:108642
| | | | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | | | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | |
| | | | | That's not relevant in this case as I don't use that component.
| This
| | is
| | | | in a
| | | | | box that has been running SBS since 2005. The setup wizard has
| always
| | | | worked
| | | | | perfectly in the past.
| | | | |
| | | | | Tim
| | | | |
| | | | | "Guozhen Wang[MSFT]" <v-gzwang@xxxxxxxxxxxxxxxxxxxx> wrote in
| message
| | | | | news:0bMwsIvuIHA.1788@xxxxxxxxxxxxxxxxxxxxxxxxx
| | | | | > Hi Tim,
| | | | | >
| | | | | > Thanks for your updates.
| | | | | >
| | | | | > I have performed further research about the intergrated setup
| wizard
| | | | | > disappear issue. This problem may due to that a conflict
between
| the
| | | | | > Windows Small Business Server 2003 Setup program and the device
| | | driver
| | | | for
| | | | | > the Intel 82801ER SATA RAID controller. Motherboards that use
the
| | | Intel
| | | | | > 865G chipset or the Intel 875P chipset include this kind of
SATA
| | RAID
| | | | | > controller. I would like to suggest that you try the following:
| | | | | >
| | | | | > 1. Install version 5.1 or later of the Intel Matrix Storage
| Manager
| | | | before
| | | | | > you run the Setup program for Small Business Server. To
download
| | the
| | | | | > latest
| | | | | > version of of the Intel Matrix Storage Manager
| | | | | >
| | | | | > software, visit the following Intel Web site:
| | | | | >
| | | | | > http://www.intel.com/support/chipsets/imsm
| | | | | >
| | | | | > 2. Convert the volume that contains the Sysvol folder from a
| basic
| | | | disk
| | | | | > to
| | | | | > a dynamic disk.
| | | | | >
| | | | | > Note: By default, the Sysvol folder is located in the Windows
| | folder.
| | | | | >
| | | | | > To convert a volume from a basic disk to a dynamic disk, follow
| | these
| | | | | > steps:
| | | | | >
| | | | | > a. Click Start, point to Administrative Tools, and then click
| | Computer
| | | | | > Management.
| | | | | > b. In Computer Management, click Disk Management.
| | | | | > c. In the right pane, right-click the Disk number box, and then
| | click
| | | | | > Convert to Dynamic Disk.
| | | | | >
| | | | | > Note: The Disk number box is located in the lower pane of the
Disk
| | | | | > Management window, The Disk number box includes text that is
| | similar
| | | to
| | | | | > the
| | | | | > following:
| | | | | >
| | | | | > Disk 0
| | | | | > Basic
| | | | | > 100 GB
| | | | | > Online
| | | | | >
| | | | | > The third-party products that this article discusses are
| | manufactured
| | | by
| | | | | > companies that are independent of Microsoft. Microsoft makes no
| | | | warranty,
| | | | | > implied or otherwise, regarding the performance or reliability
of
| | | these
| | | | | > products.
| | | | | >
| | | | | > By the way, the log you have post in previous reply may not
| enough
| | to
| | | | | > identify the root cause. If possible, please help to send me
the
| | logs
| | | | as I
| | | | | > mentioned for further analysis.
| | | | | >
| | | | | > Best regards,
| | | | | >
| | | | | > Gary Wang(MSFT)
| | | | | >
| | | | | > Microsoft CSS Online Newsgroup Support
| | | | | >
| | | | | > Get Secure! - www.microsoft.com/security
| | | | | >
| | | | | > =====================================================
| | | | | > This newsgroup only focuses on SBS technical issues. If you
have
| | | issues
| | | | | > regarding other Microsoft products, you'd better post in the
| | | | corresponding
| | | | | > newsgroups so that they can be resolved in an efficient and
| timely
| | | | manner.
| | | | | > You can locate the newsgroup here:
| | | | | >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | | | | >
| | | | | > When opening a new thread via the web interface, we recommend
you
| | | check
| | | | | > the
| | | | | > "Notify me of replies" box to receive e-mail notifications when
| | there
| | | | are
| | | | | > any updates in your thread. When responding to posts via your
| | | | newsreader,
| | | | | > please "Reply to Group" so that others may learn and benefit
from
| | your
| | | | | > issue.
| | | | | >
| | | | | > Microsoft engineers can only focus on one issue per thread.
| | Although
| | | we
| | | | | > provide other information for your reference, we recommend you
| post
| | | | | > different incidents in different threads to keep the thread
| clean.
| | In
| | | | | > doing
| | | | | > so, it will ensure your issues are resolved in a timely manner.
| | | | | >
| | | | | > For urgent issues, you may want to contact Microsoft CSS
| directly.
| | | | Please
| | | | | > check http://support.microsoft.com for regional support phone
| | numbers.
| | | | | >
| | | | | > Any input or comments in this thread are highly appreciated.
| | | | | > =====================================================
| | | | | >
| | | | | > This posting is provided "AS IS" with no warranties, and
confers
| no
| | | | | > rights.
| | | | | >
| | | | | > --------------------
| | | | | > | From: "Timothy Morris" <tim@>
| | | | | > | References:
<5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| | | | | > <vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
| | | | | > | In-Reply-To: <vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxx>
| | | | | > | Subject: Re: SBS setup fails
| | | | | > | Date: Tue, 20 May 2008 10:10:53 +0100
| | | | | > | Lines: 329
| | | | | > | MIME-Version: 1.0
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| | | | | > | Message-ID: <ebitqlluIHA.3604@xxxxxxxxxxxxxxxxxxxx>
| | | | | > | Newsgroups: microsoft.public.windows.server.sbs
| | | | | > | NNTP-Posting-Host: kingswoodhouse.com 82.71.51.54
| | | | | > | Path:
| | | TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| | | | | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | | | microsoft.public.windows.server.sbs:108472
| | | | | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | | > |
| | | | | > | The integrated setup wizard disappears at 1c. below I don't
| even
| | | get
| | | | to
| | | | | > see
| | | | | > | the configuration page. The error log I originally posted
might
| | | give
| | | | you
| | | | | > a
| | | | | > | clue.
| | | | | > |
| | | | | > | The only thing I can think of doing is to perform an "upgrade
in
| | | | | > | place"/"repair install" but don't want to perform such a
| drastic
| | | step
| | | | | > until
| | | | | > | I've exhausted all other possibilities.
| | | | | > |
| | | | | > | Tim
| | | | | > |
| | | | | > | "Guozhen Wang[MSFT]" <v-gzwang@xxxxxxxxxxxxxxxxxxxx> wrote in
| | | message
| | | | | > | news:vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxxxxx
| | | | | > | > Hello Tim,
| | | | | > | >
| | | | | > | > Thank you for your post.
| | | | | > | > My name is Gary Wang, and it is my pleasure to work with
you
| on
| | | this
| | | | | > | > issue!
| | | | | > | > Please allow me to confirm that my understandings are
| correct.
| | As
| | | I
| | | | | > | > understand it, the issue is:
| | | | | > | >
| | | | | > | > When you re-installing the SBS Monitoring component, the
| | | Integrated
| | | | | > Setup
| | | | | > | > installation wizard disappears without any errors.
| | | | | > | >
| | | | | > | > If I have misunderstood your concerns please feel free to
let
| | me
| | | | know.
| | | | | > | >
| | | | | > | > Suggestion :
| | | | | > | > ==============
| | | | | > | >
| | | | | > | > I would like to suggest that you check the following steps:
| | | | | > | >
| | | | | > | > 1. Uninstall Monitoring
| | | | | > | >
| | | | | > | > a. Click Start, click Control Panel, and then click
Add
| or
| | | | Remove
| | | | | > | > Programs.
| | | | | > | > b. Select Windows Small Business Server 2003 and then
| click
| | | | | > | > Change/Remove. The Setup Wizard appears.
| | | | | > | > c. Click Next to start the wizard.
| | | | | > | > d. On the Windows Configuration page, click Next.
| | | | | > | > e. On the Component Selection page, in the Action
| column,
| | | | change
| | | | | > | > Server Tools to Maintenance, change Monitoring component to
| | | Remove,
| | | | | > and
| | | | | > | > then click Next.
| | | | | > | > f. On the Component Summary page, click Next.
| | | | | > | > g. Click Finish.
| | | | | > | >
| | | | | > | >
| | | | | > | > 2. Uninstall Microsoft SQL Server Desktop Engine
| (SBSMONITORING)
| | | | | > | >
| | | | | > | > a. Stop the MSSQL$SBSMONITORING service.
| | | | | > | > b. Make a backup of the MSSQL$SBSMONITORING\DATA folder.
| | | | | > | > c. In Add or Remove Programs, select Microsoft SQL Server
| | Desktop
| | | | | > Engine
| | | | | > | > (SBSMONITORING) and then click Remove. A dialog box
appears.
| To
| | | | | > confirm
| | | | | > | > that you want to remove, click Yes.
| | | | | > | >
| | | | | > | > 3. Start Windows Explorer, and then locate and rename the
| | | following
| | | | | > | > folder:
| | | | | > | >
| | | | | > | > C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING
to
| | | | | > C:\Program
| | | | | > | > Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING
| | | | | > | >
| | | | | > | > 4. Check, backup and remove the registry key
| | | | | > | >
| | | | | > | >
| | | HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
| | | | | > | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
| | | | | > Server\SBSMonitoring
| | | | | > | >
| | | | | > | > 5. Install the Monitoring component
| | | | | > | >
| | | | | > | > a. In Add or Remove Programs, select Windows Small
| | Business
| | | | | > Server
| | | | | > | > 2003 and then click Change/Remove. The Setup Wizard appears.
| | | | | > | > b. Click Next.
| | | | | > | > c. On the Windows Configuration page, click Next.
| | | | | > | > d. On the Component Selection page, in the Action
| column,
| | | | change
| | | | | > | > Server Tools to Maintenance, change Monitoring component to
| | | | Install,
| | | | | > and
| | | | | > | > then click Next.
| | | | | > | > e. On the Logon Information page, click Next.
| | | | | > | > f. On the Component Summary page, click Next.
| | | | | > | > g. Click Finish.
| | | | | > | >
| | | | | > | > If we cannot resolve the issue after we perform the above
| | steps,
| | | | | > please
| | | | | > | > help me collect some information for further investigation:
| | | | | > | >
| | | | | > | > Information Need
| | | | | > | > ==============
| | | | | > | > 1. Capture screenshots for exact symptom when the error
| | occurs,
| | | | save
| | | | | > as
| | | | | > | > JPG files.
| | | | | > | > 2. Check event viewer for related information, if there
are
| | any,
| | | | | > please
| | | | | > | > help save it to *.evt.
| | | | | > | > 3. Please collect all the log under
| %sbsprogramdir%\support\,
| | | zip
| | | | | > them
| | | | | > | > and
| | | | | > | > send to me at v-gzwang@xxxxxxxxxxxxx .
| | | | | > | >
| | | | | > | >
| | | | | > | > I look forward to your reply. Also, if you have any
questions
| or
| | | | | > concerns,
| | | | | > | > please do not hesitate to let me know. I am happy to help.
:-)
| | | | | > | >
| | | | | > | > Thank you for your time and cooperation!
| | | | | > | >
| | | | | > | > Best regards,
| | | | | > | >
| | | | | > | > Gary Wang(MSFT)
| | | | | > | >
| | | | | > | > Microsoft CSS Online Newsgroup Support
| | | | | > | >
| | | | | > | > Get Secure! - www.microsoft.com/security
| | | | | > | >
| | | | | > | > =====================================================
| | | | | > | > This newsgroup only focuses on SBS technical issues. If you
| | have
| | | | | > issues
| | | | | > | > regarding other Microsoft products, you'd better post in the
| | | | | > corresponding
| | | | | > | > newsgroups so that they can be resolved in an efficient and
| | timely
| | | | | > manner.
| | | | | > | > You can locate the newsgroup here:
| | | | | > | >
| | http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| | | | | > | >
| | | | | > | > When opening a new thread via the web interface, we
recommend
| | you
| | | | | > check
| | | | | > | > the
| | | | | > | > "Notify me of replies" box to receive e-mail notifications
| when
| | | | there
| | | | | > are
| | | | | > | > any updates in your thread. When responding to posts via
your
| | | | | > newsreader,
| | | | | > | > please "Reply to Group" so that others may learn and
benefit
| | from
| | | | your
| | | | | > | > issue.
| | | | | > | >
| | | | | > | > Microsoft engineers can only focus on one issue per thread.
| | | | Although
| | | | | > we
| | | | | > | > provide other information for your reference, we recommend
| you
| | | post
| | | | | > | > different incidents in different threads to keep the thread
| | | clean.
| | | | In
| | | | | > | > doing
| | | | | > | > so, it will ensure your issues are resolved in a timely
| manner.
| | | | | > | >
| | | | | > | > For urgent issues, you may want to contact Microsoft CSS
| | directly.
| | | | | > Please
| | | | | > | > check http://support.microsoft.com for regional support
phone
| | | | numbers.
| | | | | > | >
| | | | | > | > Any input or comments in this thread are highly appreciated.
| | | | | > | > =====================================================
| | | | | > | >
| | | | | > | > This posting is provided "AS IS" with no warranties, and
| | confers
| | | no
| | | | | > | > rights.
| | | | | > | >
| | | | | > | > --------------------
| | | | | > | > | Thread-Topic: SBS setup fails
| | | | | > | > | thread-index: Aci46eAx6E6nWZlYTIig7D0mvdb1Bg==
| | | | | > | > | X-WBNR-Posting-Host: 207.46.193.207
| | | | | > | > | From: =?Utf-8?B?VGltb3RoeSBNb3JyaXM=?=
| | | | | > | > <TimothyMorris@xxxxxxxxxxxxxxxxxxxxxxxxx>
| | | | | > | > | Subject: SBS setup fails
| | | | | > | > | Date: Sun, 18 May 2008 06:20:00 -0700
| | | | | > | > | Lines: 145
| | | | | > | > | Message-ID:
| | <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| | | | | > | > | MIME-Version: 1.0
| | | | | > | > | Content-Type: text/plain;
| | | | | > | > | charset="Utf-8"
| | | | | > | > | Content-Transfer-Encoding: 7bit
| | | | | > | > | X-Newsreader: Microsoft CDO for Windows 2000
| | | | | > | > | Content-Class: urn:content-classes:message
| | | | | > | > | Importance: normal
| | | | | > | > | Priority: normal
| | | | | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| | | | | > | > | Newsgroups: microsoft.public.windows.server.sbs
| | | | | > | > | Path: TK2MSFTNGHUB02.phx.gbl
| | | | | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | | | | > microsoft.public.windows.server.sbs:108194
| | | | | > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | | | | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| | | | | > | > |
| | | | | > | > | I've been having issues backing up my SBSMONITORING
| database
| | | using
| | | | | > | > | BackupExec12. I decided today to remove and reinstall the
| | | | database
| | | | | > in
| | | | | > | > order
| | | | | > | > | to make sure that it wasn't causing the issues. When I go
| | into
| | | the
| | | | | > | > taskpad I
| | | | | > | > | get an error telling me to re-run small business server
| | setup.
| | | | When
| | | | | > I
| | | | | > | > try
| | | | | > | > to
| | | | | > | > | do that after clicking next the dialog disappears after
| about
| | a
| | | | | > minute
| | | | | > | > or
| | | | | > | > so.
| | | | | > | > | Eventlog.txt shows the following:
| | | | | > | > |
| | | | | > | > | [05/18/08,13:54:26] Setup.exe:
| | | | | > | > |
| GetGlobalCustomProperty(B51015E7-26A5-4c8f-B871-26ABA9BEFB65)
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: LoadSetupDatabase()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: AddGlobalCustomProperty
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > ISetupManager::LoadHelpManager()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe:
| | | ISetupManager::LoadCommandLineMgr()
| | | | | > | > completed
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe:
| ISetupManager::LoadSetupLog()
| | | | | > completed
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: ISetupManager::RunIntro()
| | | starting
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > ISetupManager::LoadDependencyMgr()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | ISetupManager::LoadCDInfoMgr()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: GetCustomProperties()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: get_CustomProperties()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | ISetupManager::LoadTemplMgr()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > ISetupManager::LoadDiskInfoMgr()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | ISetupManager::LoadUIManager()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in RegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| | | | | > | > | [05/18/08,13:54:26] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > | > ISetupManager::LoadAccountManager()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > | > ISetupManager::LoadValidationManager()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > | > ISetupManager::LoadDependencyManagerUI()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: inside
| | | | | > ISetupManager::LoadChangeFolder()
| | | | | > | > | [05/18/08,13:54:26] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:26] Domain Configuration: SetWMIADAPKey :
| | regkey
| | | | | > | > | successfully set to 1.
| | | | | > | > | [05/18/08,13:54:27] Networking Configuration:
InitCustProps
| | | | called
| | | | | > and
| | | | | > | > the
| | | | | > | > | networking component is already installed.
| | | | | > | > | [05/18/08,13:54:27] Networking Configuration: Override
| (GUID)
| |
| | | =
| | | | | > | > | 05241915-E0D6-4295-8582-D6C057D3D6DF
| | | | | > | > | [05/18/08,13:54:27] Networking Configuration: Override
(IP)
|
| |
| | | =
| | | | | > | > 10.0.0.1
| | | | | > | > | [05/18/08,13:54:27] Networking Configuration: Override
| (SUB)
| |
| | | =
| | | | | > | > | 255.255.255.0
| | | | | > | > | [05/18/08,13:54:27] Networking Configuration: Override
| | | (GATEWAY) =
| | | | | > | > 10.0.0.138
| | | | | > | > | [05/18/08,13:54:27] Internet Information Services (IIS):
| All
| | | | | > required
| | | | | > | > IIS
| | | | | > | > | components were detected as being installed.
| | | | | > | > | [05/18/08,13:54:27] Windows Small Business Server 2003:
| NT5.2
| | | | | > installed
| | | | | > | > | detected.
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| | | | | > | > | [05/18/08,13:54:27] Intranet: CClientX::InitializeModule,
| STS
| | | | | > detected
| | | | | > | > as
| | | | | > | > | installed by SBS, triggering maintenance.
| | | | | > | > | [05/18/08,13:54:27] Client Deployment: Defaulting data
| folder
| | | to:
| | | | | > | > | [05/18/08,13:54:27] Client Deployment: D:\ClientApps
| | | | | > | > | [05/18/08,13:54:27] Updating Configuration: Entering
| | | | | > InitializeModule()
| | | | | > | > | [05/18/08,13:54:27] Updating Configuration: Entering
| | | | | > | > | CMpComponent::IsMpCompInstalled
| | | | | > | > | [05/18/08,13:54:27] Updating Configuration:
| | IsMPCompInstalled()
| | | | | > returned
| | | | | > | > FALSE
| | | | | > | > | [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1:
| | | Exchange
| | | | | > 2003
| | | | | > | > is
| | | | | > | > | detected as installed.
| | | | | > | > | [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1:
| | | Exchange
| | | | | > 2003
| | | | | > | > SP1
| | | | | > | > | already installed
| | | | | > | > | [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1:
| | | | | > | > | CExch2KSPComp::InitializeModule() - Exchange 65 SP1 is
| already
| | | | | > installed
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: inside
| | | | | > | > ISetupManager::LoadScenarioFactory()
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: in
| | InternalRegisterSetupService()
| | | | | > | > | [05/18/08,13:54:27] Default Scenario Factory: Default
| | scenario
| | | not
| | | | | > | > specified
| | | | | > | > | or not found in [Scenario Factory Information] section of
| | | | | > | > DefFactory.dat,
| | | | | > | > | defaulting to the first specified
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: inside
| | | | | > | > ISetupManager::InitializeUIManager()
| | | | | > | > | [05/18/08,13:54:27] WizardUI: entering CWizardUI::Start()
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({496A525F-E168-11D2-ACD9-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({496A525F-E168-11D2-ACD9-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| | | | | > | > | [05/18/08,13:54:27] WizardUI: leaving CWizardUI::Start()
| | | | | > | > | [05/18/08,13:54:27] WizardUI: entering
| | | CWizardUI::DisplayStartup()
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({D4896336-2E69-11D3-A829-00C04FB1799F})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| | | | | > | > | [05/18/08,13:54:27] WizardUI: CPageBasePrivate::IsValid()
| | | returned
| | | | | > | > S_FALSE
| | | | | > | > | with [license] in CPageManager::Start()
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({71C3DBCB-91B9-4B99-88B6-932125B38DAB})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({A5F918AC-5E66-11D2-ACCA-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({A5F918AD-5E66-11D2-ACCA-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({A5F918AF-5E66-11D2-ACCA-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| GetGlobalCustomProperty(F684ABEA-3099-4d58-AD20-6B5184DFF148)
| | | | | > | > | [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| | GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
| | | | | > | > | [05/18/08,13:54:27] Setup.exe:
| | | | | > | > |
| GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
| | | | | > | > | [05/18/08,13:54:29] setup.exe: ***ERRORLOG EVENT*** :
Run()
| :
| | | | | > | > | RunLoadSetup(), an exception has occured.
| | | | | > | > |
| | | | | > | > | I've searched the knowledgebase but have found nothing so
| far.
| | | | | > | > |
| | | | | > | > | Tim
| | | | | > | > |
| | | | | > | >
| | | | | > |
| | | | | > |
| | | | | >
| | | | |
| | | | |
| | | |
| | | |
| | |
| |
| |
|
|

.

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  • Re: SBS setup fails
    ... Logs from SBS re SBS setup fails ... | | Organization: Microsoft ...
    (microsoft.public.windows.server.sbs)
  • Re: SBS setup fails
    ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... | Subject: RE: Logs from SBS re SBS setup fails ... | InternalRegisterSetupService() ...
    (microsoft.public.windows.server.sbs)