Re: SBS setup fails

The integrated setup wizard disappears at 1c. below I don't even get to see the configuration page. The error log I originally posted might give you a clue.

The only thing I can think of doing is to perform an "upgrade in place"/"repair install" but don't want to perform such a drastic step until I've exhausted all other possibilities.

Tim

"Guozhen Wang[MSFT]" <v-gzwang@xxxxxxxxxxxxxxxxxxxx> wrote in message news:vsCmu4juIHA.400@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Tim,

Thank you for your post.
My name is Gary Wang, and it is my pleasure to work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:

When you re-installing the SBS Monitoring component, the Integrated Setup
installation wizard disappears without any errors.

If I have misunderstood your concerns please feel free to let me know.

Suggestion :
==============

I would like to suggest that you check the following steps:

1. Uninstall Monitoring

a. Click Start, click Control Panel, and then click Add or Remove
Programs.
b. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
c. Click Next to start the wizard.
d. On the Windows Configuration page, click Next.
e. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Remove, and
then click Next.
f. On the Component Summary page, click Next.
g. Click Finish.


2. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

a. Stop the MSSQL$SBSMONITORING service.
b. Make a backup of the MSSQL$SBSMONITORING\DATA folder.
c. In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

3. Start Windows Explorer, and then locate and rename the following folder:

C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to C:\Program
Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING

4. Check, backup and remove the registry key

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

5. Install the Monitoring component

a. In Add or Remove Programs, select Windows Small Business Server
2003 and then click Change/Remove. The Setup Wizard appears.
b. Click Next.
c. On the Windows Configuration page, click Next.
d. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Install, and
then click Next.
e. On the Logon Information page, click Next.
f. On the Component Summary page, click Next.
g. Click Finish.

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

Information Need
==============
1. Capture screenshots for exact symptom when the error occurs, save as
JPG files.
2. Check event viewer for related information, if there are any, please
help save it to *.evt.
3. Please collect all the log under %sbsprogramdir%\support\, zip them and
send to me at v-gzwang@xxxxxxxxxxxxx .


I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)

Thank you for your time and cooperation!

Best regards,

Gary Wang(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
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provide other information for your reference, we recommend you post
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=====================================================

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--------------------
| Thread-Topic: SBS setup fails
| thread-index: Aci46eAx6E6nWZlYTIig7D0mvdb1Bg==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?VGltb3RoeSBNb3JyaXM=?=
<TimothyMorris@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: SBS setup fails
| Date: Sun, 18 May 2008 06:20:00 -0700
| Lines: 145
| Message-ID: <5F240382-F617-4841-BD4F-F1761880A0F1@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:108194
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I've been having issues backing up my SBSMONITORING database using
| BackupExec12. I decided today to remove and reinstall the database in
order
| to make sure that it wasn't causing the issues. When I go into the
taskpad I
| get an error telling me to re-run small business server setup. When I try
to
| do that after clicking next the dialog disappears after about a minute or
so.
| Eventlog.txt shows the following:
|
| [05/18/08,13:54:26] Setup.exe:
| GetGlobalCustomProperty(B51015E7-26A5-4c8f-B871-26ABA9BEFB65)
| [05/18/08,13:54:26] Setup.exe: LoadSetupDatabase()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| [05/18/08,13:54:26] Setup.exe: AddGlobalCustomProperty
| [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadHelpManager()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: ISetupManager::LoadCommandLineMgr()
completed
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: ISetupManager::LoadSetupLog() completed
| [05/18/08,13:54:26] Setup.exe: ISetupManager::RunIntro() starting
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadDependencyMgr()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadCDInfoMgr()
| [05/18/08,13:54:26] Setup.exe: GetCustomProperties()
| [05/18/08,13:54:26] Setup.exe: get_CustomProperties()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadTemplMgr()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadDiskInfoMgr()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadUIManager()
| [05/18/08,13:54:26] Setup.exe: in RegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe:
| GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
| [05/18/08,13:54:26] Setup.exe: IsRunningUnattended
| [05/18/08,13:54:26] Setup.exe:
| GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadAccountManager()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside
ISetupManager::LoadValidationManager()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside
ISetupManager::LoadDependencyManagerUI()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Setup.exe: inside ISetupManager::LoadChangeFolder()
| [05/18/08,13:54:26] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:26] Domain Configuration: SetWMIADAPKey : regkey
| successfully set to 1.
| [05/18/08,13:54:27] Networking Configuration: InitCustProps called and
the
| networking component is already installed.
| [05/18/08,13:54:27] Networking Configuration: Override (GUID) =
| 05241915-E0D6-4295-8582-D6C057D3D6DF
| [05/18/08,13:54:27] Networking Configuration: Override (IP) =
10.0.0.1
| [05/18/08,13:54:27] Networking Configuration: Override (SUB) =
| 255.255.255.0
| [05/18/08,13:54:27] Networking Configuration: Override (GATEWAY) =
10.0.0.138
| [05/18/08,13:54:27] Internet Information Services (IIS): All required IIS
| components were detected as being installed.
| [05/18/08,13:54:27] Windows Small Business Server 2003: NT5.2 installed
| detected.
| [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| [05/18/08,13:54:27] Intranet: CClientX::InitializeModule, STS detected as
| installed by SBS, triggering maintenance.
| [05/18/08,13:54:27] Client Deployment: Defaulting data folder to:
| [05/18/08,13:54:27] Client Deployment: D:\ClientApps
| [05/18/08,13:54:27] Updating Configuration: Entering InitializeModule()
| [05/18/08,13:54:27] Updating Configuration: Entering
| CMpComponent::IsMpCompInstalled
| [05/18/08,13:54:27] Updating Configuration: IsMPCompInstalled() returned
FALSE
| [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1: Exchange 2003 is
| detected as installed.
| [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1: Exchange 2003
SP1
| already installed
| [05/18/08,13:54:27] Exchange Server 2003 Service Pack 1:
| CExch2KSPComp::InitializeModule() - Exchange 65 SP1 is already installed
| [05/18/08,13:54:27] Setup.exe: inside ISetupManager::LoadScenarioFactory()
| [05/18/08,13:54:27] Setup.exe: in InternalRegisterSetupService()
| [05/18/08,13:54:27] Default Scenario Factory: Default scenario not
specified
| or not found in [Scenario Factory Information] section of DefFactory.dat,
| defaulting to the first specified
| [05/18/08,13:54:27] Setup.exe: inside ISetupManager::InitializeUIManager()
| [05/18/08,13:54:27] WizardUI: entering CWizardUI::Start()
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({496A525F-E168-11D2-ACD9-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({496A525F-E168-11D2-ACD9-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| [05/18/08,13:54:27] WizardUI: leaving CWizardUI::Start()
| [05/18/08,13:54:27] WizardUI: entering CWizardUI::DisplayStartup()
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({D4896336-2E69-11D3-A829-00C04FB1799F})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| [05/18/08,13:54:27] WizardUI: CPageBasePrivate::IsValid() returned
S_FALSE
| with [license] in CPageManager::Start()
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({BAE217D6-A5BB-11D2-BCEB-00C04F797FB8})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({71C3DBCB-91B9-4B99-88B6-932125B38DAB})
| [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({CDD00163-2E69-11D3-A829-00C04FB1799F})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({A5F918AC-5E66-11D2-ACCA-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({A5F918AD-5E66-11D2-ACCA-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({A5F918AF-5E66-11D2-ACCA-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty(F684ABEA-3099-4d58-AD20-6B5184DFF148)
| [05/18/08,13:54:27] Setup.exe: AddGlobalCustomProperty
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({7173C91D-8B2E-4C8D-9468-833A011F9140})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({AA62DF98-3F2C-11D3-887B-00C04F8ECDD6})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({0DC70217-9545-11D2-ACD4-00C04F8EEBA1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty({1109E7E9-D862-400B-8414-F099175475D1})
| [05/18/08,13:54:27] Setup.exe:
| GetGlobalCustomProperty(DF8FF64A-1967-4871-9E32-CA2F819BAB81)
| [05/18/08,13:54:29] setup.exe: ***ERRORLOG EVENT*** : Run() :
| RunLoadSetup(), an exception has occured.
|
| I've searched the knowledgebase but have found nothing so far.
|
| Tim
|


.

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