Re: Netopia 3347NWG with Remote Desktop and Remote Web Workplace
- From: Greg Kirkpatrick <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 16 May 2008 07:44:01 -0700
This is the pertintent text from KB925653:
--------------------------------------------------------------------------------
In this situation, the default.aspx page is not added to the list of default
content pages for the remote virtual directory in IIS.
RESOLUTION
To resolve this issue, follow these steps:
1. Click Start, point to Administrative Tools, and then click Internet
Information Services (IIS) Manager.
2. Under ComputerName (local computer), expand Web Sites, expand Default Web
Site, right-click Remote, and then click Properties.
3. In the Remote Properties dialog box, click the Documents tab, and then
click Add.
4. In the Add Content Page dialog box, type default.aspx in the Default
content page box, and then click OK two times.
--------------------------------------------------------------------------------
APPLIES TO
• Microsoft Windows Small Business Server 2003 Premium Edition
• Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: kbtshoot kbprb KB925653
--------------------------------------------------------------------------------
When I checked, there was a Default.aspx created in the Documents of the
Remote properties, but it was listed last. I deleted it, and recreated it as
default.aspx, and moved it to the top of the list. However, when I attempted
to access RWW via an external computer, I got the same "You are not
authorized to view this page".
I then looked at this message:
OWA and RWW not accessible.
http://groups.google.com/group/microsoft.public.windows.server.sbs/msg/0fe8e7fea60c5efc
--------------------------------------------------------------------------------
[quoting Robert Li of MSFT]:
"All Windows Small Business Server Website and Virtual Directories work only
with .Net Framework 1.1 and are no support with 2.0
- Default website
- Exchange (OWA)
- Remote (RWW)
- ActiveSync
- OMA and all
- Companyweb
- SharePoint Central Administration
- Microsoft SharePoint Administration"
1. Open Internet Information Services (IIS) Manager
2. Expand to Server | Web Sites | Default Web Sites
3. Right click the each web site and select Properties.
4. On the ASP.NET tab, make sure the version is 1.1.4322.
--------------------------------------------------------------------------------
I will not install .NET Framework 2.0 or 3.0 or 3.5 -- I don't want
companyweb and Monitoring to break again.
However, when I checked the properties for Default Web Site, .NET Framework
2.0 was installed (the ASP.NET tab was there) -- something must done it.
ARGH! I have uninstalled .NET 2.0 Framework.
Now, the ASP.NET tab is not present in the properties for Default Web Site
or any virtual directories, so they have to be using 1.1.
I found, in the messages you referenced, a mention of the ASP.NET IIS
Registration Tool (Aspnet_regiis.exe):
http://msdn.microsoft.com/en-us/library/k6h9cz8h.aspx
This is a GREAT command-prompt tool, as it confirms exactly what is mapped
to where instantly:
%WINDIR%\Microsoft.NET\Framework\v1.1.4322\Aspnet_regiis.exe -lk
It also gives a way, via command-prompt commands, to change what is needed.
I think it is tragic that, as Robert Li of MSFT says:
"When installing .NET Framework 2.0 on Windows Small Business Server,
all the websites are automatically switched to use .NET Framework 2.0 which
they are not intended to work with."
This is a recipe for disaster!
Especially since so many other programs, including "WSUS 3.0", require .NET
Framework 2.0.
Why is there NO WARNING GIVEN when installing .NET Framework 2.0 (or 3.0 or
3.5) on SBS 2003?
[This is a rhetorical question, as I don't expect you to answer it.]
Some progress is being made, however:
When I navigate to http://sbs2003.domain.com/ and see the Default Web Site
(as permissions are still, temporarily, unrestricted), I can now click on
Information and Answers and see http://sbs2003.domain.com/ClientHelp and its
sub-pages -- which previously gave me "The page cannot be found".
Clicking on Network Configuration Wizard still gets
http://sbs2003.domain.com/ConnectComputer -- "The page cannot be found".
Clicking on Remote Web Workplace still gets http://sbs2003.domain.com/Remote
-- "You are not authorized to view this page". Changing that to
https://sbs2003.domain.com/Remote has the same result.
Since some parts of an uninstall wait for a reboot, I rebooted the server,
just to see whether that would make any difference. It didn't.
"Merv Porter [SBS-MVP]" wrote:
What if you now go back to....
Error message when you try to access the Remote Web Workplace in Windows
Small Business Server 2003: "You are not authorized to view this page"
http://support.microsoft.com/kb/925653
Also. make sure the default web site and its vritual directories are set to
use .Net Framework 1.1 (not 2.0)
OWA and RWW not accessible.
http://groups.google.com/group/microsoft.public.windows.server.sbs/msg/0fe8e7fea60c5efc
--
Merv Porter [SBS-MVP]
============================
"Greg Kirkpatrick" <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:255EB5C7-DEF9-4EA0-B19D-6EB499A9969D@xxxxxxxxxxxxxxxx
I follow these directions from that link:
"If SBS is already installed then you should be able to go to
Start/Control
Panel/Add/Remove Programs and select Windows Small Business Server 2003
then
click on the Change/Remove button.. then follow the setup wizard screens
until you get to the Component Selection screen.. then select Reinstall
for
the Server Tools option.. You can set the Server Tools subcomponents to
None
(Installed) they should not need to be re-installed. RWW should be
re-installed by simply reinstalling the top level of the Server Tools..
it's not listed as a seperated component like Intranet is (which installs
Windows SharePoint Services and does the SBS provisioning) "
...and I got this error before it finished:
---------------------------
.NET Framework 1.1 -- Device Update 2.0
---------------------------
Command line option syntax error. Type Command /? for Help.
---------------------------
OK
---------------------------
However, it finished otherwise, and did not report any problem. It
brought
up a box that said the server had to reboot, but before I clicked OK, I
checked in IIS Admin, and the "Remote" web site under Default Web Site was
now listed.
I then clicked OK, which rebooted the server.
When it returned, I could right-click the "Remote" website under Default
Web
Site, and "browse", and see the RWW login page.
However, when I attempted to access it from an external computer (after
logging out of RDC), I got "You are not authorized to view this page".
"Merv Porter [SBS-MVP]" wrote:
Try this...
Reinstall Remote Web
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/1a3611424795b7a2/ad0a07e39aca4540?hl=en&lnk=st&q=sbs+reinstall+remote+web+site#ad0a07e39aca4540
--
Merv Porter [SBS-MVP]
============================
"Greg Kirkpatrick" <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:465CE79D-647C-4E8F-826D-85C5765D89DB@xxxxxxxxxxxxxxxx
Yes, that helped somewhat, as I found that the "Remote" Web Site (under
Default Web Site) is missing. That might explain the "Page cannot be
found"
errors. How can I get this created?
"Merv Porter [SBS-MVP]" wrote:
Any help here?
Error message when you try to access the Remote Web Workplace in
Windows
Small Business Server 2003: "You are not authorized to view this page"
http://support.microsoft.com/kb/925653
--
Merv Porter [SBS-MVP]
============================
"Greg Kirkpatrick" <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message news:79148A29-E272-4BA8-BE8E-EE0C09E9CA11@xxxxxxxxxxxxxxxx
My server's FQDN (as stated on its Web Server Certificiate and in
the A
record of the hosting company's DNS entries) is
sbs2003.thenameofthecompanygoeshere.com, so the address that I have
been
using to try to get to RWW is
https://sbs2003.thenameofthecompanygoeshere.com/remote. However, if
the
IP
address restriction for the Default Website is changed back to
normal,
when
trying to use RWW, I get "You are not authorized to view this page";
with
the
restrictions lifted, I get "Page cannot be found". Pinging
"sbs2003.thenameofthecompanygoeshere.com" results in the static IP
assigned
by the ISP, 72.xxx.xxx.xxx, and (JUST AS A TEMPORARY TEST) with the
permission restrictions lifted on Default Website,
http://sbs2003.thenameofthecompanygoeshere.com brings up the Default
Website
externally. This proves that the issue is not DNS related.
These ports are properly forwarded to the server's External (WAN)
Ethernet
adapter (192.168.1.10): 443, 444, 3389, and 4125. Per Susan
Bradley's
blog,
443 and 4125 are needed for RWW, 444 allows Sharepoint (companyweb)
to
be
reached externally, and 3389 allows Terminal Services (Remote
Desktop
Connection) externally. As soon as I forwarded 3389, RDC started
working
to
that server from my office laptop.
From an internal (LAN) workstation, when trying to go to
https://sbs2003/remote, I also get the same results; and on that
workstation,
while http://companyweb will appear, clicking "Remote Server
Management
also
results in "Page cannot be found". Pinging "sbs2003" from the
workstation
provides responses from 192.168.16.2 -- the server's LAN address.
Opening
http://companyweb on the server itself gives the same results.
"Merv Porter [SBS-MVP]" wrote:
You should not have to play with the IP address restrictions for
Default
WebSite. You need to forward the proper ports in the router to
your
external SBS NIC. The access RWW via
https://<YourServersFullInternetNameAsInputOnYourWebServerCert>/remote
Example:
https://mail.mycompany.com/remote
--
Merv Porter [SBS-MVP]
============================
"Greg Kirkpatrick" <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message news:555A1A7E-56E2-48A8-B9B1-38A948D064AC@xxxxxxxxxxxxxxxx
I have temporarily changed the IP address restrictions for Default
WebSite
in
IIS Admin, so all are now Granted Access. It is now possible to
navigate
to
http:\\sbs2003.domain.com, and the default website appears.
However, companyweb (My internal website) goes to
http:\\companyweb,
which
of course results in "Internet Explorer cannot display the
webpage".
All other links (Network Configuration Wizard, Remote Web
Workplace,
and
Information and Answers) bring up "The page cannot be found".
Directly going to https://sbs2003.domain.com/Remote now results
in
"The
page
cannot be found" instead of the previous "You are not authorized
to
view
this
page".
"Greg Kirkpatrick" wrote:
I changed IP of the WAN Ethernet adapter in the SBS 2003 to
192.168.1.10,
and
set the Gateway to the Netopia's IP of 192.168.1.254. I reran
CEICW
as
suggested, including Web Server Certificate.
I changed the Netopia 3347NWG, so IP Passthrough is disabled,
and I
rebooted
it. I then defined these new services in the Netopia's Expert
Mode
/
Configure / NAT -- SSL (port 443), Terminal Services (port
3389),
and
Remote
Web Workplace (port 4125). I enabled each of these services
there,
pointing
them to 192.168.1.10.
Remote Desktop Connection is now working to sbs2003.domain.com.
However, when I attempt externally to go to
http://sbs2003.domain.com/Remote, I get "You are not authorized
to
view
this
page". Obviously, it is making a connection, but something is
wrong
for
RWW
in the server.
"Merv Porter [SBS-MVP]" wrote:
Hi Greg,
Any help here?
Port Forwarding for the Netopia 3347NWG
http://portforward.com/english/routers/port_forwarding/Netopia/3347NWG/SuperSync.htm
You will need to forward ports 443, 4125 (both relating to
RWW)
and
3389
(for RDP use) to your SBS external NIC. Then re-run CEICW,
enable
the
firewall, select your services, complete the Web Server
Certificate
screen
and finish the rest of CEICW.
IMO, discarding external ping (not being able to ping the
router)
is
a
good
thing since it makes you a smaller target on the Internet.
--
Merv Porter [SBS-MVP]
============================
"Greg Kirkpatrick" <GregKirkpatrick@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message
news:960F5D02-CBEF-4A02-A2A7-386BA3525606@xxxxxxxxxxxxxxxx
I currently have a Netopia 3347NWG, using PPOE to connect to
Deltacom
(a
local DSL), which is connected to the WAN Ethernet Adapter
of
an
SBS
2003
Premium R1 (ISA not installed). The LAN Ethernet Adapter
(of
the
SBS) is
set
to 192.168.16.2 and is connected to a switch into which is
connected
the
rest
of the office network.
IP passthrough is enabled in the Netopia's Expert -
Configuration
section
to
User Configured PC, and the WAN Ethernet Adapter has the
static
IP
address
(72.xxx.xxx.xxx).
Despite that, external ping and RWW and RDP will not work.
Internally, I can use Remote Desktop from a workstation to
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