RE: Cannot Connect via remote desktop

Hi Terence,

Still struggling with this issue, I have taken all the steps you have
suggested but with no luck.

I have setup port forwarding to the specific ports as suggested, even
allowing for CEICW using PnP to configure relvant ports.

One thing I have picked up is when I get part way through I get this warning
box: ( copy email sent direct, as can't post image here.

Finally, My remote access was working prior to installing ISA, is it
possible to un-install ISA and see if this resolves my problems?

Kindest regards





"Terence Liu [MSFT]" wrote:

Dear Les,

Thank you for your trust.

However, as newsgroup support engineer, we unable to support customers thru
telephone. If you need telephone support from Microsoft, you can call our
CSS.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

If you still want to continue here in newsgroup, I will do my best to be of
assistance.

Thanks for your understanding.

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Newsgroups: microsoft.public.windows.server.sbs
| From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| Organization: Microsoft
| Date: Wed, 14 May 2008 10:13:12 GMT
| Subject: RE: Cannot Connect via remote desktop
| X-Tomcat-NG: microsoft.public.windows.server.sbs
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
|
| Email from customer:
| =============================
|
| Many thanks for that Terence,
|
| Do you have a number I can call you on to discuss this is more detail, as
I
| can ask/answer the questions easier. I understand that this would not be
| normal, but would appreciate it if we could chat.
|
| Many thanks
| Les
|


.

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