Re: Roaming profiles - and disappearing desktop icons

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On Thu, 15 May 2008 17:24:12 -0400, Lanwench [MVP - Exchange] wrote:

Problem: All of a sudden, no warning, all desktop icons will
disappear, except for those in the local All Users profile.
Everything still works, wallpaper is retained, all network drives and
folders are still fully accessible.
While investigating the issue on the one machine, I all of a sudden
had a bubble pop up in the system tray saying connection to the
server was lost, and in the same instant the icons disappeared. A few
seconds later it said connection had been re-established, but the
icons didn't come back. So far, only way to restore the icons have
been for people to restart the computer.

I get no error messages in neither the local event log, or on the
server. Or any other message to indicate a problem. I checked
rsop.msc and all folder redirections are set properly. My Documents
have 2 redirections, one being from the SBSuser default profile, and
the other from the specific roaming user GPO I made...

Not sure how many months it's been since I put in the roaming
profiles, but the user count is the same, nothing's been changed in
the system... yet it still happens. It happens on machines that have
AVG firewall installed, and the ones where it's not installed, so it
can't be an issue with that.

I'd start by disabling offline files - but see the following - (esp. re
folder redirection - do it for My Documents, Desktop, and Application Data)

If you follow all of these steps your roaming profiles should work. I have
all my clients' networks setup with them and it's extremely rare that I have
problems.

Hi Lanwench,

I followed your cookbook to the letter before, disabled the offline files
and everything. And the profiles work great.

The only issue is that, for some reason, some of the machines will randomly
lose the connection to the server in the midst of work, and all the desktop
icons goes awol when that happens. Logout or restart of the machine, and
the icons are back.
I can't for the life of me figure out what causes the machine to lose the
connection in the first place, let alone why that causes the icons to
disappear. I get that the desktop is on the server, and that's a problem if
the connection is lost, but the why the hell do the icons disappear
mid-session because the connection is lost for 2 seconds?? And since they
go away in this case, why don't they come back when the connection is
restored? All the problems I have in regards to the roaming profiles have
to do with the desktop... none of the other redirected folders experience
any problems...

Other than that, people can log into any machine, have all their settings,
icons, wallpaper and all that, so I know the profiles work like they
should. I haven't had to do anything for any of our new employees lately
other than set them up on the server.

--
Rene Brehmer
IT Technician

North Hill Inn
http://www.northhillinn.com
.

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