RE: no OWA

Hi Brian,

Thank you for your update.

Please note that the screenshots in the pdf files are too small, I unable
to see the detail error message. Please save the screenshots as jpg files
and send to me.

1. For the ASP.NET version box grayed out issue, please follow the steps
below to try completely rebuild the ASP.net tab again:

1) Look in the registry for the following keys. Under each InprocServer32
key there should be only a 2.0.0.0 key. Delete anything other than 2.0.0.0
then restart the IIS manager / MMC.


HKEY_CLASSES_ROOT\CLSID\{7D23CCC6-A390-406E-AB67-2F8B7558F6F6}\InprocServer3
2

HKEY_CLASSES_ROOT\CLSID\{FD5CD8B1-6FE0-44F3-BBFB-65E3655B096E}\InprocServer3
2

HKEY_CLASSES_ROOT\CLSID\{FEDB2179-2335-48F0-AA28-5CDA35A2B36D}\InprocServer3
2

(These values are hang over's from beta installations.)

2). Open command prompt change directory to

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727 and run aspnet_regiis - ua
and then aspnet_regiis -i

Once you do that and restart IIS you should see the ASP.NET tab and it had
ASP.NET 2.0 listed there in the dropdown.

4) Then change directory to C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
and run aspnet_regiis -i to install
the V1.1.4322 version.

Then, change the ASP.NET version to V1.1.4322.

2. To access OWA or OMA from internal clients, please do not use the public
domain name (xxx.yyy.com), we need to use the SBS NetBIOS name. Therefore,
please use following URLs:

https://SBSname/exchange/
https://SBSname/oma/

3. As you have exchange-oma VD under the IIS, we do not need to create a
new one. I suggest you repeat the steps in the my first reply to recreate
the Exchange related VDs in IIS. At this time, we will also recreate the
exchange-oma VD.

To delete and to re-create the virtual directories for Outlook Web Access,
use one of the following method:

1. Install the IIS 6.0 Resource Kit Tools. To obtain the IIS 6.0 Resource
Kit Tools, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en

Note: If you do not want to install all the IIS tools on your computer, you
can install only the Metabase Explorer 1.6 component. To do this, follow
these steps:

a. Double-click iis60rkt.exe, and then follow the instructions that are on
your screen until you reach the Setup Type page of the IIS 6.0 Resource Kit
Tools Setup Wizard.
b. On the Setup Type page, click Custom, and the click Next.
c. Click to clear all the IIS Resource Kit Tools and components check
boxes except the Metabase Explorer 1.6 check box.
d. Click Next, and then click Finish.

2. Back up your IIS metabase. To do this, follow these steps:

a. Start IIS Manager.
b. Right-click Default Web Site, point to All Tasks, and then click Save
Configuration to a File.
c. In the Save Configuration to a File dialog box, type a configuration
name in the File name input box, and then click OK.

3. Delete the virtual directories for Outlook Web Access. To do this,
expand the Default Web Site in the left pane of IIS Manager, right-click
Exadmin, and then click Delete. Click Yes when you are prompted with the
question of whether you want to delete this item.

Repeat this step for the following virtual directories:
Exchange
ExchWeb
Microsoft-Server-ActiveSync
OMA
Public
exchange-oma (important)

4. Quit IIS Manager.
5. Click Start, point to All Programs, point to IIS Resources, point to
Metabase Explorer, and then click Metabase Explorer.
6. Expand LM, right-click DS2MB, and then click Delete. Click Yes when you
are prompted with the question of whether you want to delete this key and
all subkeys.
7. Quit IIS Metabase Explorer.
8. Click Start, point to All Programs, point to Administrative Tools, and
then click Services.
9. To restart the Microsoft Exchange System Attendant service, follow
these steps:

a. Click Start, click Run, type services.msc , and then click OK.
b. Right-click Microsoft Exchange System Attendant, and then click
Restart.
c. When you are prompted to restart the dependant Exchange Server
services, click Yes.

Note: When you restart the Microsoft Exchange System Attendant service, the
Microsoft Exchange Information Store service is also restarted. In this
scenario, your Exchange Server users lose connectivity to their Exchange
Server mailboxes.

The virtual directories are re-created. To verify that the virtual
directories are re-created, start IIS Manager, and then view the Default
Web site folder.

Important: If the virtual directories are not re-created after 15 minutes,
restart your computer.

10. Reset the access permissions to Anonymous. To do this, follow these
steps:

a. Start IIS Manager, right-click ExchWeb, click Properties, and then
click the Directory Security tab.
b. Under Authentication and access control click Edit, and then verify
that the Enable anonymous access check box is turned on.
c. Click to select the Integrated Windows authentication check box, click
OK, and then click Apply.
d. If you an Inheritance Overrides dialog box appears, click Select All,
and then click OK.
e. Under Authentication and access control, click Edit, and then click to
clear the Integrated Windows authentication check box.
f. Click OK two times, and then quit IIS Manager.

If we still unable to resolve this issue, we may need to reinstall IIS on
SBS.

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

Gather IIS Metabase:

1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en

2) Install it, run MBExplorer (Metabase Explorer)

3) Right click the "LM" node and choose "Export to file".

4) Specify a file name, specify the password and finish the export.

5) Send the file and the password to v-terliu@xxxxxxxxxxxxx

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: no OWA
| thread-index: Aci0/ZqIUzD35mrHS3idxm0Dgdi3kA==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?WW91bmdlcjg4?= <Younger88@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <251824BC-D3A7-4432-8549-AE682D0D73A9@xxxxxxxxxxxxx>
<oNlSkbzrIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
<DEA001FF-A797-4786-B361-F8FAB5639761@xxxxxxxxxxxxx>
<es$x0AbsIHA.4284@xxxxxxxxxxxxxxxxxxxxxx>
<13CCBAA2-F0F8-42A5-9F8E-B582FC64C9AA@xxxxxxxxxxxxx>
<1C0EFE9C-23B3-44AE-844A-751B1009E5C3@xxxxxxxxxxxxx>
<V#JnCqBtIHA.4284@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: no OWA
| Date: Tue, 13 May 2008 06:31:09 -0700
| Lines: 318
| Message-ID: <77FE3562-B275-439B-BF0D-E8CCEEDA0CDF@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:107411
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Terence
|
| I looked at Method 2 in the KB article you sent me (817379) but I never
| tried it because the article said the new VD had to be named exchange-oma
and
| I already had this VD in the default website.
|
| So I adjusted the existing exchange-oma directory to the settings in this
| article and I now get a different error message when browsing to OMA. See
the
| document i have sent to your email address.
|
| Should i of given another name for the new VD?
|
| Thanks for your replies. Look forward to your comments.
|
| Mnay thanks
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Brian,
| >
| > Thank you for your update.
| >
| > For all SBS 2003 integrated web sites, we need to set the ASP.NET
version
| > to 1.1.4322.
| >
| > I'm glad we can access comapnyweb now.
| >
| > For the OMA issue, I suggest you perform Method 2 in the following KB:
| >
| > Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or
| > forms-based authentication is required for Exchange Server 2003
| > http://support.microsoft.com/kb/817379
| >
| > For the OWA issue, please help me collect some information for further
| > investigation:
| >
| > 1. Gather the IIS log and Metabase again and send to me.
| >
| > 2. Please capture screenshots on the error page when you access OWA and
| > send the pictures to me at v-terliu@xxxxxxxxxxxxx
| >
| > 3. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: no OWA
| > | thread-index: Aciy0d0Hl6jLL2hRSRq0dSKe2CIvdw==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?WW91bmdlcjg4?= <Younger88@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <251824BC-D3A7-4432-8549-AE682D0D73A9@xxxxxxxxxxxxx>
| > <oNlSkbzrIHA.1788@xxxxxxxxxxxxxxxxxxxxxx>
| > <DEA001FF-A797-4786-B361-F8FAB5639761@xxxxxxxxxxxxx>
| > <es$x0AbsIHA.4284@xxxxxxxxxxxxxxxxxxxxxx>
| > <13CCBAA2-F0F8-42A5-9F8E-B582FC64C9AA@xxxxxxxxxxxxx>
| > | Subject: RE: no OWA
| > | Date: Sat, 10 May 2008 12:13:00 -0700
| > | Lines: 327
| > | Message-ID: <1C0EFE9C-23B3-44AE-844A-751B1009E5C3@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:107118
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Terence
| > |
| > | I have checked the permission on the directories you gave me and
modified
| > | the authenication and access Control options . The only folder that
didnt
| > | have the correct permissions was the "inetpub" folder. The Inetpub
folder
| > | didnt have the Authenticated Users added.
| > |
| > | We have made progress. I can now browse to the Company Web
| > | (https://servername/) internally and externally!! But i get a error
when
| > | trying to access OWA and OMA. When i try and access
| > | https://servername/exchange i get this error:
| > | 440 Login Timeout
| > |
| > | When i try and access the OMA i get the following error:
| > | "Outlook(R) Mobile Access is supported only on Microsoft(R) Exchange
| > Server
| > | 2003. Currently your mailbox is stored on an older version of
Exchange
| > | server. Please contact your system administrator for additional
| > assistance."
| > |
| > | do you have any suggestions?
| > |
| > |
| > | Many thanks again
| > |
| > | Brian
| > |
| > | "Younger88" wrote:
| > |
| > | > Hi Terence
| > | >
| > | > thank you for your reply. I will try this later.
| > | >
| > | > Please can you tell me what ASP.NET version the virtual directories
or
| > the
| > | > defualt website should be running?
| > | >
| > | > thanks
| > | >
| > | > "Terence Liu [MSFT]" wrote:
| > | >
| > | > > Hello Brian,
| > | > >
| > | > > Thank you for your email.
| > | > >
| > | > > After analyze your metabase and screenshoots, I suggest we try
the
| > | > > following steps:
| > | > >
| > | > > 1. Correct the settings in IIS:
| > | > > a. Open IIS on SBS
| > | > > b. Right click Default Web Site, select properties
| > | > > c. Select Home Directory tab, select "DefaultAppPool" in the
| > Application
| > | > > pool box.
| > | > > d. Select Directory Security tab, click Edit button under
| > Authentication
| > | > > and access control
| > | > > e. Tick Integrated Windows authentication option.
| > | > > f. Click OK twice,
| > | > > g. In the Inheritance Overrides window, click OK directly.
| > | > > h. Run command iisreset to reset IIS.
| > | > >
| > | > > Then, test this issue.
| > | > >
| > | > > 2. Grant the Authenticated Users group a minimum of Read and
Execute
| > | > > permissions, Read permissions, and List Folder Contents
permissions
| > on the
| > | > > appropriate Exchange and Microsoft Windows directories. To
assign
| > the
| > | > > correct permissions, follow these steps:
| > | > >
| > | > > a. In Windows Explorer, locate and right-click the
Exchsrvr\Exchweb
| > | > > folder, and then click Properties.
| > | > > b. Click the Security tab, and then make sure that the
Authenticated
| > Users
| > | > > group has the following permissions:
| > | > >
| > | > > Read and Execute
| > | > > List Folder Contents
| > | > > Read
| > | > >
| > | > > c. Verify that the system account has the Full Control
permission on
| > the
| > | > > Exchweb directory.
| > | > > d. Repeat step a through step c for the following directories:
| > | > >
| > | > > Windows\System32
| > | > > Windows \System32\Inetsrv
| > | > > Windows \System32\Wbem
| > | > > Exchsrvr\Bin
| > | > > Exchsrvr\RES
| > | > > C:\Inetpub
| > | > >
| > | > > Note: You may have to restart the World Wide Web Publishing
service
| > for
| > | > > these settings to take effect.
| > | > >
| > | > > 3. Do you run any 3rd-party web server on SBS? Please try to do
clean
| > boot
| > | > > on SBS to isolate this issue:
| > | > >
| > | > > To clean boot the problematic computer, please use the steps
below:
| > | > > a. Click Start, click Run, and then in the Open box, type
"MSCONFIG"
| > | > > (without the quotation marks). Click OK.
| > | > >
| > | > > b. In the System Configuration Utility (MSConfig) window, click
to
| > select
| > | > > the Selective Startup button.
| > | > >
| > | > > c. Click to clear the check mark from the "Load startup items"
below
| > | > > Selective Startup.
| > | > >
| > | > > d. Click the Services tab, click to check the "Hide All Microsoft
| > Services"
| > | > > box, and remove all the check marks from the remained
Non-Microsoft
| > | > > Services. Please note that the Exchange services could be marked
as
| > | > > non-Microsoft. Please do not disable those services.
| > | > >
| > | > > e. Click OK to close the MSConfig window. Click Yes when you are
| > asked to
| > | > > restart your computer in order to enable the changes.
| > | > >
| > | > > f. After restarting, please check whether this issue will reoccur.
| > | > >
| > | > > g. If there are no more problems, please use the above steps to
| > enable
| > | > > services and startup items one by one in order to figure out the
root
| > cause
| > | > > of this issue.
| > | > >
| > | > > If we cannot resolve the issue after we perform the above steps,
| > please
| > | > > help me collect some information for further investigation:
| > | > >
| > | > > 1. Gather the IIS log and Metabase again and send to me.
| > | > >
| > | > > 2. Gather MPS network report on SBS:
| > | > >
| > | > > a. Download MPSrepot_network from
| > | > >
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > | > > 15706/MPSRPT_NETWORK.EXE
| > | > >
| > | > > b. Run MPSRPT_NETWORK.exe.
| > | > >
| > | > > c. The tool will automatically collect the information. This
| > procedure will
| > | > > take 10~15 minutes.
| > | > >
| > | > > d. Open Windows Explorer, navigate to the folder:
| > | > > %SystemRoot%\MPSReports\Network\Reports\Cab\
| > | > >
| > | > > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| > | > >
| > | > > I hope these steps will give you some help.
| > | > >
| > | > > Thanks and have a nice day!
| > | > >
| > | > > Best regards,
| > | > >
| > | > > Terence Liu (MSFT)
| > | > >
| > | > > Microsoft CSS Online Newsgroup Support
| > | > >
| > | > > Get Secure! - www.microsoft.com/security
| > | > >
| > | > > =====================================================
| > | > > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > | > > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > > newsgroups so that they can be resolved in an efficient and
timely
| > manner.
| > | > > You can locate the newsgroup here:
| > | > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | > >
| > | > > When opening a new thread via the web interface, we recommend you
| > check the
| > | > > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > > please "Reply to Group" so that others may learn and benefit from
| > your
| > | > > issue.
| > | > >
| > | > > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > | > > provide other information for your reference, we recommend you
post
| > | > > different incidents in different threads to keep the thread
clean. In
| > doing
| > | > > so, it will ensure your issues are resolved in a timely manner.
| > | > >
| > | > > For urgent issues, you may want to contact Microsoft CSS
directly.
|

.

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