Repeated Event Viewer errors during SBSBackup
- From: James Hurrell <user@xxxxxxxxxxxxxx>
- Date: Mon, 12 May 2008 11:17:57 +0100
I have an SBS 2003 R2 server (fully patched) that is working extremely well in every respect except for some niggly errors that occur during the SBSBackup process. My backup takes place at midnight - I'm using all the defaults - and backups are sent to an external USB HDD (they are around 12GB at the moment). The backups themselves never fail, but pretty much every Performance Report sent to me in the morning contains some red shields (I'm beginning to hate them) in the "Critical Errors" and/or "Critical Errors in Application Log" and all of these errors occur when the SBSBackup process is running - NEVER at any other time.
The errors are all related in that an error is generated when the system attempts to backup log files for certain services (DHCP/Exhange/WSUS etc..)during the SBSBackup:
DHCP - error message:
tcpsvcs (1740) An attempt to move the file "C:\WINDOWS\System32\dhcp\j50.log" to "C:\WINDOWS\System32\dhcp\j5001250.log" failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The move file operation will fail with error -1032 (0xfffffbf8).
OR:
tcpsvcs (1740) An attempt to move the file "C:\WINDOWS\System32\dhcp\backup\temp\" to "C:\WINDOWS\System32\dhcp\backup\new" failed with system error 5 (0x00000005): "Access is denied. ". The move file operation will fail with error -1032 (0xfffffbf8).
WSUS - error message:
The Windows Server Update Services Server experienced an error while attempting to write to the log file.
264.3
System.IO.IOException: The process cannot access the file "C:\Program Files\Update Services\LogFiles\SoftwareDistribution.log" because it is being used by another process.
Exchange Info Store:
Information Store (7936) First Storage Group: An attempt to move the file "C:\Program Files\Exchsrvr\mdbdata\E00.log" to "C:\Program Files\Exchsrvr\mdbdata\E000005D.log" failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The move file operation will fail with error -1032 (0xfffffbf8).
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In most instances the error is easily fixed by stopping and restarting the service, but in one instance I had to reboot. Now these are really niggly annoying problems and I wonder if anyone has come across this before? Here is my troubleshooting so far:
- plenty of free disk space
- Anti-virus exclusions set fine - in particular on the files and folders specified in the above errors.
- SBS BPA only reports a warning about an old driver for my NIC - so far not updated it
I am going to update the NIC driver to see if that helps, but apart from that I am at a loss.
My other thought was to exlude these specific log files from SBSBackup...
Any one any other thoughts? Is it likely to be the SBSBackup that's causing these errors (seems that way as they only ever occur during the backup)...?
Could it be a problem with the VSS Writers (http://blogs.technet.com/asksbs/archive/2008/04/23/troubleshooting-vss-and-backup.aspx)? I ran the command and some (not all) of my writers are saying "waiting for completion".
.
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