Re: server disconnection - very often
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Fri, 18 Apr 2008 06:51:52 GMT
Hello Tom,
Thank you for posting here. Let's also thank Larry for the input.
According to your description, I understand that you often get offline file
prompt about the redirected folders on client computers. If I have
misunderstood the problem, please don't hesitate to let me know.
Based on my research, this is mostly like the known issue after install
windows server 2003 sp2 on SBS 2003. I suggest we try the following steps
to see if we can resolve this issue:
1. Please download and install the following hotfix on SBS:
Update for Windows Server 2003 (KB948496)
http://www.microsoft.com/downloads/details.aspx?FamilyId=062E954C-FDEC-45AF-
A09C-5A05B8F010A5&displaylang=en
If the issue persists after the hotfix, please go to the following steps.
2. Disable the RSS support from the TCP/IP stack by doing the following:
Warning: Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These
problems might require that you reinstall the operating system. Microsoft
cannot guarantee that these problems can be solved. Modify the registry at
your own risk.
To work around this problem, disable Receive Side Scaling when the computer
is configured as an Internet Connection Sharing gateway. To do this, follow
these steps:
a. Click Start, click Run, type regedit , and then click OK.
b. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
c. On the Edit menu, point to New, click DWORD Value, and then type
EnableRSS .
d. Double-click EnableRSS, type 0 , and then click OK.
e. Exit Registry Editor.
3. Disable Offloading support:
a. Click Start, click Run, type regedit, and then click OK.
b. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
c. In the right pane, make sure that the DisableTaskOffload registry entry
exists. If this entry does not exist, follow these steps to add the entry:
On the Edit menu, point to New, and then click DWORD Value, and then type
DisableTaskOffload .
d. Double-Click DisableTaskOffload, type 1, and then click OK.
e. Exit Registry Editor.
(Reboot to make both changes effective)
4. Updating the NIC drivers to the latest version resolved the problem. So,
make sure you have the latest version for your Network Card drivers. Most
manufacturers have released updated drivers very recently.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
1. Please try to create a new shared folder on SBS. Do you get the same
issue?
2. Do you get any error when you try to access the shared folder? If yes,
Please capture screenshots on the error messages and send the pictures to
me at v-terliu@xxxxxxxxxxxxx
3. Run command "ipconfig /all > c:\ipconfig_client.txt" and "route print >
c:\route_client.txt" on problematic client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@xxxxxxxxxxxxx
4. Gather MPS network report on SBS:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
5. Can you access OWA, or companyweb from client when you get the prompt on
the clients?
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: "ZielonySBS" <ttrochanowski@xxxxxxxxxxxxxx>
| References: <Oii1eH6nIHA.3532@xxxxxxxxxxxxxxxxxxxx>
<#vrwDj7nIHA.1036@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: server disconnection - very often
| Date: Thu, 17 Apr 2008 09:29:33 +0100
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|
| Hi Larry,
|
| I pretty sure that none of above.
|
| 1. I have few switches and problems occurs in deferent places of network.
| 2. I have deferent clients, HP desktops, Lenovo laptops etc.
| 3. Not every cable in my network is faulty. (regular standard CAT5)
| 4. I have unmarked NIC ad a device which could go to sleep already.
|
| Do u have any other ideas?
|
| Cheers,
|
| Tom
|
|
| "Larry Struckmeyer" <lstruckmeyer(at)mis-wizards(dot)com> wrote in
message
| news:%23vrwDj7nIHA.1036@xxxxxxxxxxxxxxxxxxxxxxx
| > Hi Tom:
| >
| > Bad switch/port
| > Bad NIC
| > Bad cable
| > Nics going to sleep.
| >
| > Issues with various NIC drivers, be sure you are updated to the very
| > latest
| >
| > Possible issues with Windows Server SP2 being installed on the SBS.
There
| > are follow up fixes for this. Let us know if you need more info.
| >
| > Run the SBS BPA.
| >
| > --
| > Larry
| >
| > Please post the resolution to
| > your issue so that all can benefit.
| >
| >
| > "ZielonySBS" <ttrochanowski@xxxxxxxxxxxxxx> wrote in message
| > news:Oii1eH6nIHA.3532@xxxxxxxxxxxxxxxxxxxxxxx
| >> Hi I have a problem with server disconnection (in fact a client seems
to
| >> be connected but I everypone recive this popup few times a day)
| >>
| >> Do you have any idea what could cose this problem?
| >>
| >> Thanx,
| >>
| >> Tom
| >>
| >>
| >
| >
|
|
|
.
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