Re: SBS.RWW Fatal Error

Hello Niklas,

Thank you for your update. I appreciate your time on this issue.

I'm glad to hear that things are working correctly for you now.

Issue:
=============
unable to access RWW only with Administrator account and get event error 0
about SBS.RWW

Cause:
=============
Corrupted administrator user profile on SBS

Resolutions:
=============
Recreate a new profile for administrator on SBS:

a. Logon the SBS with another domain admin account, but not built-in
administrator.
b. Right-click My Computer , and then click Properties .
c. On the Advanced tab, click Settings under User Profiles pane, click the
administrator profile, and then click Copy To .
d. In the Copy profile to box, click Browse , and then browse to the
folder to backup the user profiles.
f. Then, click Delete button to delete the administrator profile.
g. Then, logoff. Try to logon administrator account on SBS. The
administrator profile will recreate.

Please do not hesitate to post in SBS newsgroup if you need any assistance
in the future. I look forward to working with you again.

Thank you and have a nice day,

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: SBS.RWW Fatal Error
| thread-index: Acigf+ksvfzWPs6qQySd5ZPjenZFSg==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
<eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
<CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
<O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
<54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
<OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
<802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
<eaaIP7XmIHA.5280@xxxxxxxxxxxxxxxxxxxx>
<6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
<6UMb2IhmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
<F4FD2898-2385-4203-817A-31ACB0D9966B@xxxxxxxxxxxxx>
<43NhIWrmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
<7145B74E-C0F3-4BCA-B95B-4F06B04D281D@xxxxxxxxxxxxx>
<TOkjmN5mIHA.9016@xxxxxxxxxxxxxxxxxxxxxx>
<48155BBD-F106-4501-A703-1307EED0D9C6@xxxxxxxxxxxxx>
<wJl8EI6nIHA.9932@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: SBS.RWW Fatal Error
| Date: Thu, 17 Apr 2008 04:41:01 -0700
| Lines: 312
| Message-ID: <023154C7-0847-490F-9752-E65126D3DB82@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 8bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:103545
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Terence Liu.
| Step 1 solved my problem with RWW. Thank you very much for your help and
for
| your stubborness!!
|
| You may now close this thread and mark it as solved.
|
| Thanks again.
| Best Regards,
| Niklas
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Niklas,
| >
| > Thank you for your update.
| >
| > Since this issue is related to the local logon status of the SBS, I
think
| > it is caused by the corrupted user profile of administrator. I suggest
you
| > perform the following steps:
| >
| > 1. Recreate a new profile for administrator on SBS:
| >
| > a. Logon the SBS with another domain admin account, but not built-in
| > administrator.
| > b. Right-click My Computer , and then click Properties .
| > c. On the Advanced tab, click Settings under User Profiles pane, click
the
| > administrator profile, and then click Copy To .
| > d. In the Copy profile to box, click Browse , and then browse to the
| > folder to backup the user profiles.
| > f. Then, click Delete button to delete the administrator profile.
| > g. Then, logoff. Try to logon administrator account on SBS. The
| > administrator profile will recreate.
| >
| > Then, test this issue.
| >
| > 2. Give up to log on RWW thru built-in administrator account, use
another
| > domain admin instead:
| >
| > a. Please create a new domain user account thru Add User Wizard
| > b. In the Template Selection page, select Administrator Template
| > c. Finish the wizard.
| > d. Add the new user account to the Administrators group.
| >
| > Then, the user is same as built-in administrator, you can use this
account
| > to logon SBS thru RWW.
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: SBS.RWW Fatal Error
| > | thread-index: AcifJitMdy2ZPK6LRWmDpp7VAmhB4w==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| > | References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
| > <eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
| > <CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
| > <O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
| > <54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
| > <OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
| > <802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
| > <eaaIP7XmIHA.5280@xxxxxxxxxxxxxxxxxxxx>
| > <6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
| > <6UMb2IhmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > <F4FD2898-2385-4203-817A-31ACB0D9966B@xxxxxxxxxxxxx>
| > <43NhIWrmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > <7145B74E-C0F3-4BCA-B95B-4F06B04D281D@xxxxxxxxxxxxx>
| > <TOkjmN5mIHA.9016@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: SBS.RWW Fatal Error
| > | Date: Tue, 15 Apr 2008 11:26:06 -0700
| > | Lines: 310
| > | Message-ID: <48155BBD-F106-4501-A703-1307EED0D9C6@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 8bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:103224
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi again.
| > | Reinstalling RWW as you wrote in an earlier post didn't correct my
| > problem
| > | either.
| > | It's the same error as it has allways been. I'm greatful for your
help.
| > |
| > | Cheers,
| > | Niklas
| > |
| > | "Terence Liu [MSFT]" wrote:
| > |
| > | > Hello Niklas,
| > | >
| > | > Thank you for your update.
| > | >
| > | > Based on your current situation, I suggest that:
| > | >
| > | > 1. Since the WinVNC4 causes so many event errors, I suggest you
| > uninstall
| > | > it. Or you can contact the WinVNC4 vendor to resolve the issue.
| > | >
| > | > 2. For the clean boot, this is only a temporary option, it is no
harm
| > for
| > | > your SBS. You only need to schedule a down time of your system at
not
| > | > business hour.
| > | >
| > | > We can disable all non-Microsoft services, reboot SBS and see if
the
| > issue
| > | > reoccur.
| > | >
| > | > a. If the issue reoccurs, that means this issue is not relate to
| > | > non-Microsoft services on your SBS. Then you can enable all
| > non-Microsoft
| > | > services again and reboot SBS. In this scenario we only need to
reboot
| > SBS
| > | > twice. Then, you need to go to step #3 to reinstall RWW.
| > | >
| > | > b. If the issue disappear, that means this issue is caused by
| > non-Microsoft
| > | > services on your SBS. We are closing to the root cause of this
issue.
| > | > Therefore, we need to enable services and startup items one by one
and
| > | > reboot SBS in order to figure out which non-Microsoft services
causes
| > this
| > | > issue.
| > | >
| > | > Thanks and have a nice weekend!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: SBS.RWW Fatal Error
| > | > | thread-index: Acia7FVq0dpdwRuLQ861yHtb905Jjg==
| > | > | X-WBNR-Posting-Host: 207.46.193.207
| > | > | From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| > | > | References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
| > | > <eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
| > | > <CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
| > | > <O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
| > | > <54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
| > | > <OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
| > | > <802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
| > | > <eaaIP7XmIHA.5280@xxxxxxxxxxxxxxxxxxxx>
| > | > <6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
| > | > <6UMb2IhmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > | > <F4FD2898-2385-4203-817A-31ACB0D9966B@xxxxxxxxxxxxx>
| > | > <43NhIWrmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Re: SBS.RWW Fatal Error
| > | > | Date: Thu, 10 Apr 2008 02:22:01 -0700
| > | > | Lines: 344
| > | > | Message-ID: <7145B74E-C0F3-4BCA-B95B-4F06B04D281D@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 8bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.server.sbs:102372
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi Terence Liu
| > | > |
| > | > | Thank you for taking time to respond and helping me with my
problems.
| > | > |
| > | > | WinVNC4 is a remote administration server software which I had to
| > install
| > | > to
| > | > | get access remotely to the server regardless of RWW.
| > | > | However, I put great respect in your expertise so I have done as
you
| > | > | suggested and uninstalled the 3rd-party software.
| > | > |
| > | > | 1. I havenÃ?¢ââ??‰â??¢t installed any anti-virus software
on the system
| > yet. I
| > | > wanted
| > | > | to get rid of all the troubles that I have until I move on to
improve
| > the
| > | > | system security.
| > | > | 2. If you really insist on disabling the startup items as well
as
| > the
| > | > | non-Microsoft services I will do that. But I doubt that will fix
the
| > | > problem
| > | > | with RWW.
| > | > | The startup items are Server Management and the Service Manager
(for
| > the
| > | > MS
| > | > | SQL server) which are all Microsoft applications.
| > | > | The services that you wish me to disable are:
| > | > | Hansoft Project Server Ã?¢ââ??‰â?¬Å? A critical business
application for
| > the
| > | > company.
| > | > | Used for project planning and deadlines etc.
| > | > | DynDNS Updater Service Ã?¢ââ??‰â?¬Å? Just a DNS service that
updates the
| > dynamic IP
| > | > from
| > | > | the ISP to the DNS-name of ours, which is required as we
donÃ?¢ââ??‰â??¢t
| > have a
| > | > static
| > | > | IP.
| > | > | FileZilla Server FTP Service Ã?¢ââ??‰â?¬Å? A simple FTP
service that has
| > itÃ?¢ââ??‰â??¢s own
| > | > | account manager and permissions manager. It
doesnÃ?¢ââ??‰â??¢t use
| > windows
| > | > permissions
| > | > | or user accounts. This is also critical for the business.
| > | > |
| > | > | The reason I want to get a second confirmation from you is that I
| > doubt
| > | > that
| > | > | these services cause problems to the RWW. WinVNC4 however uses a
lot
| > of
| > | > the
| > | > | built-in Windows components for example permissions and NT
accounts
| > for
| > | > | authentication from remote clients. Therefore I have no trouble
to
| > | > uninstall
| > | > | it if you believe that is a cause.
| > | > |
| > | > | The server is actively in use everytime so if you have any
| > suggestions to
| > | > | minimize server reboots I would be very greatfull.
| > | > |
| > | > | Please advice again.
| > | > |
| > | > | Best Regards,
|

.