Re: SBS.RWW Fatal Error

Hello Niklas,

Thank you for your update.

Since this issue is related to the local logon status of the SBS, I think
it is caused by the corrupted user profile of administrator. I suggest you
perform the following steps:

1. Recreate a new profile for administrator on SBS:

a. Logon the SBS with another domain admin account, but not built-in
administrator.
b. Right-click My Computer , and then click Properties .
c. On the Advanced tab, click Settings under User Profiles pane, click the
administrator profile, and then click Copy To .
d. In the Copy profile to box, click Browse , and then browse to the
folder to backup the user profiles.
f. Then, click Delete button to delete the administrator profile.
g. Then, logoff. Try to logon administrator account on SBS. The
administrator profile will recreate.

Then, test this issue.

2. Give up to log on RWW thru built-in administrator account, use another
domain admin instead:

a. Please create a new domain user account thru Add User Wizard
b. In the Template Selection page, select Administrator Template
c. Finish the wizard.
d. Add the new user account to the Administrators group.

Then, the user is same as built-in administrator, you can use this account
to logon SBS thru RWW.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: SBS.RWW Fatal Error
| thread-index: AcifJitMdy2ZPK6LRWmDpp7VAmhB4w==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
<eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
<CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
<O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
<54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
<OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
<802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
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<6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
<6UMb2IhmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
<F4FD2898-2385-4203-817A-31ACB0D9966B@xxxxxxxxxxxxx>
<43NhIWrmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
<7145B74E-C0F3-4BCA-B95B-4F06B04D281D@xxxxxxxxxxxxx>
<TOkjmN5mIHA.9016@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: SBS.RWW Fatal Error
| Date: Tue, 15 Apr 2008 11:26:06 -0700
| Lines: 310
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| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
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|
| Hi again.
| Reinstalling RWW as you wrote in an earlier post didn't correct my
problem
| either.
| It's the same error as it has allways been. I'm greatful for your help.
|
| Cheers,
| Niklas
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Niklas,
| >
| > Thank you for your update.
| >
| > Based on your current situation, I suggest that:
| >
| > 1. Since the WinVNC4 causes so many event errors, I suggest you
uninstall
| > it. Or you can contact the WinVNC4 vendor to resolve the issue.
| >
| > 2. For the clean boot, this is only a temporary option, it is no harm
for
| > your SBS. You only need to schedule a down time of your system at not
| > business hour.
| >
| > We can disable all non-Microsoft services, reboot SBS and see if the
issue
| > reoccur.
| >
| > a. If the issue reoccurs, that means this issue is not relate to
| > non-Microsoft services on your SBS. Then you can enable all
non-Microsoft
| > services again and reboot SBS. In this scenario we only need to reboot
SBS
| > twice. Then, you need to go to step #3 to reinstall RWW.
| >
| > b. If the issue disappear, that means this issue is caused by
non-Microsoft
| > services on your SBS. We are closing to the root cause of this issue.
| > Therefore, we need to enable services and startup items one by one and
| > reboot SBS in order to figure out which non-Microsoft services causes
this
| > issue.
| >
| > Thanks and have a nice weekend!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: SBS.RWW Fatal Error
| > | thread-index: Acia7FVq0dpdwRuLQ861yHtb905Jjg==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| > | References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
| > <eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
| > <CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
| > <O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
| > <54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
| > <OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
| > <802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
| > <eaaIP7XmIHA.5280@xxxxxxxxxxxxxxxxxxxx>
| > <6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
| > <6UMb2IhmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > <F4FD2898-2385-4203-817A-31ACB0D9966B@xxxxxxxxxxxxx>
| > <43NhIWrmIHA.3756@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: SBS.RWW Fatal Error
| > | Date: Thu, 10 Apr 2008 02:22:01 -0700
| > | Lines: 344
| > | Message-ID: <7145B74E-C0F3-4BCA-B95B-4F06B04D281D@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 8bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:102372
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Terence Liu
| > |
| > | Thank you for taking time to respond and helping me with my problems.
| > |
| > | WinVNC4 is a remote administration server software which I had to
install
| > to
| > | get access remotely to the server regardless of RWW.
| > | However, I put great respect in your expertise so I have done as you
| > | suggested and uninstalled the 3rd-party software.
| > |
| > | 1. I haven�t installed any anti-virus software on the system
yet. I
| > wanted
| > | to get rid of all the troubles that I have until I move on to improve
the
| > | system security.
| > | 2. If you really insist on disabling the startup items as well as
the
| > | non-Microsoft services I will do that. But I doubt that will fix the
| > problem
| > | with RWW.
| > | The startup items are Server Management and the Service Manager (for
the
| > MS
| > | SQL server) which are all Microsoft applications.
| > | The services that you wish me to disable are:
| > | Hansoft Project Server ââ?¬â?? A critical business application for
the
| > company.
| > | Used for project planning and deadlines etc.
| > | DynDNS Updater Service ââ?¬â?? Just a DNS service that updates the
dynamic IP
| > from
| > | the ISP to the DNS-name of ours, which is required as we don�t
have a
| > static
| > | IP.
| > | FileZilla Server FTP Service ââ?¬â?? A simple FTP service that has
it�s own
| > | account manager and permissions manager. It doesn�t use
windows
| > permissions
| > | or user accounts. This is also critical for the business.
| > |
| > | The reason I want to get a second confirmation from you is that I
doubt
| > that
| > | these services cause problems to the RWW. WinVNC4 however uses a lot
of
| > the
| > | built-in Windows components for example permissions and NT accounts
for
| > | authentication from remote clients. Therefore I have no trouble to
| > uninstall
| > | it if you believe that is a cause.
| > |
| > | The server is actively in use everytime so if you have any
suggestions to
| > | minimize server reboots I would be very greatfull.
| > |
| > | Please advice again.
| > |
| > | Best Regards,
| > | Niklas
| > |
| > |
| > | "Terence Liu [MSFT]" wrote:
| > |
| > | > Hello Niklas,
| > | >
| > | > Thank you for your update.
| > | >
| > | > From your event log, I found many following error. This is a
3rd-party
| > | > software on the SBS.
| > | > =================
| > | > Event Type: Error
| > | > Event Source: WinVNC4
| > | > Event Category: None
| > | > Event ID: 1
| > | > Date: 4/9/2008
| > | > Time: 4:01:49 PM
| > | > User: N/A
| > | > Computer: SBS-SRVR
| > | > Description:
| > | > The description for Event ID ( 1 ) in Source ( WinVNC4 ) cannot be
| > found.
| > | > The local computer may not have the necessary registry information
or
| > | > message DLL files to display messages from a remote computer. You
may
| > be
| > | > able to use the /AUXSOURCE= flag to retrieve this description; see
Help
| > and
| > | > Support for details. The following information is part of the
event:
| > | > WinVNC4, error:unable to launch process: The parameter is
incorrect.
| > (87)
| > | > [session 3, state 1].
| > | > ==================
| > | > I suggest you perform the following steps:
| > | >
| > | > 1. Do you install any antivirus software on SBS? The real time scan
of
| > | > antivirus software may corrupted the RWW files. I suggest you
disable
| > or
| > | > uninstall it from SBS and then, test this issue.
| > | >
| > | > Note: Please also try to uninstall the WinVNC4 on SBS.
| > | >
| > | > 2. Please do clean boot on SBS to narrow down this issue:
| > | >
| > | > To clean boot the problematic computer, please use the steps below:
| > | > a. Click Start, click Run, and then in the Open box, type
"MSCONFIG"
| > | > (without the quotation marks). Click OK.
| > | >
| > | > b. In the System Configuration Utility (MSConfig) window, click to
| > select
| > | > the Selective Startup button.
| > | >
| > | > c. Click to clear the check mark from the "Load startup items"
below
| > | > Selective Startup.
| > | >
| > | > d. Click the Services tab, click to check the "Hide All Microsoft
| > Services"
| > | > box, and remove all the check marks from the remained Non-Microsoft
| > | > Services. Please note that the Exchange services could be marked as
| > | > non-Microsoft. Please do not disable those services.
| > | >
| > | > e. Click OK to close the MSConfig window. Click Yes when you are
asked
| > to
| > | > restart your computer in order to enable the changes.
| > | >
| > | > f. After restarting, please check whether this issue will reoccur.
| > | >
| > | > g. If there are no more problems, please use the above steps to
enable
| > | > services and startup items one by one in order to figure out the
root
| > cause
| > | > of this issue.
| > | >
| > | > 3. If the issue persists after the above steps, we need to
reinstall
| > RWW on
| > | > SBS:
| > | >
| > | > A. Open Control Panel->Add/Remove Programs.
| > | > B. Click Change/Remove for Windows Small Business Server 2003 in
Add or
| > | > Remove Programs:
| > | > C. Click "Windows Small Business Server 2003" and click on
| > "Change/Remove".
| > | > D. Follow the setup prompts until you reach the "Component
Selection"
| > | > dialog screen.
| > | > E. Set the "Server Tools" to "Reinstall", and set all its
subcomponents
| > to
| > | > "None (Installed)".
| > | > F. Complete the setup wizard. You'll be prompted for CD3, point it
to
| > the
| > | > SBS cd3 folder.
| > | >
| > | > After we reinstall the RWW, we need to run the CEICW again.
| > | >
| > | > Then, test this issue.
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: SBS.RWW Fatal Error
| > | > | thread-index: AciaJ6LMfLyyrXfdSYayR4jtakNHpw==
| > | > | X-WBNR-Posting-Host: 207.46.19.197
| > | > | From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxx>
| > | > | References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
| > | > <eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
| > | > <CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
| > | > <O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
| > | > <54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
| > | > <OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
|

.

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