Re: SBS.RWW Fatal Error

For community reference:
The Suggestion #1 and #2 from Terence Liu didn't solve my case. I have
emailed screenshots (they are still the same) and the requested .cab file
directly to him.

I will stand by for a reply until they have investigated the reports I have
sent.

Niklas

"Terence Liu [MSFT]" wrote:

Hello Niklas,

Thank you for posting here.

According to your description, I understand that you unable to access RWW
only with Administrator account and get event error 0 about SBS.RWW. If I
have misunderstood the problem, please don't hesitate to let me know.

I think the .NET is separate issue, you can follow Steve's suggestion or
create a new post to get help. I will work on the RWW issue with you here.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

Suggestion 1:

1. Please open the Default Domain Controllers Policy on SBS: Server
Management \ Advanced Management \ Group Policy Management \ Forest \
Domains \ SBSdomain.local \ Domain Controllers

2. Right click Default Domain Controllers Policy, select Edit

3. Extend to computer configuration \ windows settings \ security settings
\ system services

4. Is the "Terminal Services" enabled and configured to set the service to
automatic startup type? If yes, please perform the following steps:

A. Open the properties of Terminal Services, click Edit Security button,
add Administrators group to the list and give it Full Control permissions,
click OK twice. Run "gpupdate /force" command on SBS.

B. Open the properties of Terminal Services, uncheck "Define this policy
setting". Click OK. Run "gpupdate /force" command on SBS.

Then, test this issue. If the issue persists, please try the following
suggestion.

Suggestion 2:

1. Export the whole
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TermService registry
keys from a working SBS, and import to your problematic SBS.

2. Restart SBS.

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

1. Please capture screenshots on the error messages when you access RWW and
send the pictures to me at v-terliu@xxxxxxxxxxxxx

2. Gather MPS network report on SBS:

a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE

b. Run MPSRPT_NETWORK.exe.

c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.

d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\

e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

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--------------------
| Thread-Topic: SBS.RWW Fatal Error
| thread-index: AciZhmyNx3MxicpoQYiYbH0Pmu9yyA==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?TmlrbGFzIEp1bWxpbg==?= <niklas.jumlin@xxxxxxxxxxxxxxxxxx>
| References: <F46C6177-6042-4377-A5A4-BDFE49DEED22@xxxxxxxxxxxxx>
<eBIx0pWmIHA.5080@xxxxxxxxxxxxxxxxxxxx>
<CDBCC04F-A2E2-4108-B951-F4D3190639FC@xxxxxxxxxxxxx>
<O9ko6OXmIHA.4536@xxxxxxxxxxxxxxxxxxxx>
<54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxx>
<OIxOloXmIHA.5160@xxxxxxxxxxxxxxxxxxxx>
<802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxx>
<eaaIP7XmIHA.5280@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: SBS.RWW Fatal Error
| Date: Tue, 8 Apr 2008 07:40:00 -0700
| Lines: 246
| Message-ID: <6963EBC1-A279-4808-91A9-082C6D74EB78@xxxxxxxxxxxxx>
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| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| My system is Windows SBS R2 Premium with ISA 2004 with all updates and
| service packs. I don't know where to check the current service pack level
for
| Exchange. Maybe you can point me to some program that can output all the
data
| that you need?
|
| I have Serice Pack 3 installed for ISA 2004.
| For Exchange I dont know.
| The SBS OS is running Service Pack 2.
|
| About the SQL; I haven't done or setup anything about the builtin SQL
server
| unless some guide has created any databases for me.
|
| The problem with RWW started to occur after I had setup "Update Services"
| using the guide. I left it running for about 5 hours showing a percentage
on
| how much it had completed. It seems like (In Add & Remove Programs) that
it
| installed at least two updates for the server OS it self.
|
| 5 days afterwards:
|
| This article describes my problem so I followed it and found a link to
| another article which describes how to fix .Net Framework.
|
| http://www.itproffs.se/forumv2/printable.aspx?m=121405
|
| I read the article that .Net Framework could create problems for ASP.NET
and
| Remote Web Workplace if Windows Update had installed .Net Framework 2.0.
| So I followed the article which described a step-by-step sollution for
how
| to repair .Net Framework back to v1.1.
|
| This is the guide that I followed:
| http://blogs.msdn.com/astebner/archive/2005/06/21/431385.aspx
|
| After I have restarted the system (today) I noticed errors inside of
Server
| Management. The error says:
|
| C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll could not be
| loaded.
|
| Anyhow, the reason that I followed the guide is because I couldn't login
to
| RWW using any computer. I can login with any other user than the default
| administrator account.
|
| The error that shows in the Event Viewer is:
|
| Type: Error
| Event ID: 0
| Source: SBS.RWW
|
| The following fatal error occurred in the Remote Web Workplace
application:
| URL: https://subdomain.xyz.net/Remote/admin.aspx
| Error Message: Input string was not in a correct
format.
| Stack Trace: at System.Number.ParseDouble(String s,
| NumberStyles style,
| NumberFormatInfo info)
| at System.Double.Parse(String s, NumberStyles style, IFormatProvider
| provider)
| at System.Convert.ToDouble(String value, IFormatProvider provider)
| at remote.admin.Page_Load(Object sender, EventArgs e)
| at System.Web.UI.Control.OnLoad(EventArgs e)
| at System.Web.UI.Control.LoadRecursive()
| at System.Web.UI.Page.ProcessRequestMain()
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
| The error I get in Internet Explorer after trying to login as
Administrator
| is:
|
| "The page cannot be displayed
|
| A problem has occurred with the Remote Web Workplace. Close this browser
| window, and then log on again. If this problem continues, contact the
person
| responsible for your network."
|
| I'm greatful for your help.
|
| Best Regards
| Niklas
|
| "Henrik (Hear)" wrote:
|
| > Email TO customer:
| > ******************
| > Hello
| >
| > I have noted your latest reply and still miss some information.
| > I have some questions for you to answer.
| >
| > What version of SBS are you running including servicepack levels for
SBS,
| > Windows, Exchange etc?
| > If you are running Premiun edition, are you running ISA and SQL?
| > What happened before this error occured, did you install anything?
| > The error message on the picture show whats happens directly in the
GUI, do
| > you have any event ids in the windows eventlogs (system, application)
| > Du you get the same error spite what part of server management you are
| > using?
| > Check if MSSQL$SBSMonitoring is running.
| >
| > --
| > Henrik Arenblad, MCP SBS,
| >
| >
| > "Niklas Jumlin" <niklas.jumlin@xxxxxxxxxxxxxxxxxx> wrote in message
| > news:802F181D-913A-40E6-B000-E9930C972FC6@xxxxxxxxxxxxxxxx
| > > Yes you are entirely correct. To sum everything up; my subject is
about a
| > > fatal error in my RWW but you also asked me about which version of
ASP.NET
| > > that I use for IIS and I couldn't find the tab you were refering to.
But I
| > > do
| > > recieve error message inside of Server Management about .Net
Framework
| > > v2.0,
| > > so I thought that might be a reason that I can't see the ASP.NET tab
you
| > > were
| > > refering to earlier.
| > > I hope you have got everything more understood now.
| > >
| > > And yes, The event log shows Errors that I posted in my first post.
| > >
| > > Best Regards,
| > > Niklas
| > >
| > > "Henrik (Hear)" wrote:
| > >
| > >> The picture shows the user part of Server Management, you write
about
| > >> RWW,
| > >> Is It the same or are we just using different nomenclatures / names
for
| > >> the
| > >> same thing?
| > >>
| > >> Have you any event id in your event log?
| > >> What actions were takened prior to this fault? Have you installed,
| > >> reinstalled anything?
| > >> We need more info on this.
| > >>
| > >> --
| > >> Henrik Arenblad, MCP SBS,
| > >>
| > >>
| > >> "Niklas Jumlin" <niklas.jumlin@xxxxxxxxxxxxxxxxxx> wrote in message
| > >> news:54C36283-8954-403D-A151-D1039F19D46A@xxxxxxxxxxxxxxxx
| > >> >I dont have a ASP.NET tab there. Maybe this is the cause? Please
.

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