Re: Silly question of the day #2: Hosted e-mail vs. Exchange on SBS2003

Dave,

Perfect....Pretty much what I say. I do not know who the hosting company is
but it is not anything like Intermedia.net. It is simply a company that
hosts web sites and e-mail....I have had nothing but issues with one
specific company (IXWeb......). We dropped them like a bad habit.

Anyway, thanks for the input. It helps to back up my thoughts.....

Cary

"Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AA73698A-9643-4207-84D7-0A3B41C98733@xxxxxxxxxxxxxxxx
I have three reasons for preferring SBS/Exchange to hosted e-mail:

IMO Outlook is one of the primary reasons to have a computer. Aside from
ordinary e-mail, there's calendar, tasks, and contacts, including the
ability to share all of those features among users. In our business, we
use meeting requests constantly, and we have a large shared contacts
database. I don't imagine any of that is possible with the hosted service
(unless it's actually hosted Exchange). For the traveling users, Outlook
over RPC provides the same experience from any connected location, plus
the ability to work offline if no Internet connection is available.

My second reason depends on the hosting company. When I last had hosted
e-mail, the hosting company had an aggressive and undocumented spam
control plan that caused me a lot of problems. I could never predict when
a sender would be unable to get mail to me without my having to call tech
support and get them unblocked. (At one point, they blacklisted the IPs
of all of Israel, with the excuse that it was near terrorist areas. It
took me an hour to get one sending domain/IP white listed). With
Exchange, I control which messages come through and which don't.

Closely related to the second reason is hygiene. Although they denied it,
I was pretty sure that the hosting company was bypassing AV at times of
unusually high traffic. At one point they admitted to bypassing spam
filtering, which I could live with as a rare occurrence, but to me it's
critical to have messages virus scanned before they hit the desktop PCs.

"Cary W. Shultz" <cshultz@xxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:%23P1$rMblIHA.4480@xxxxxxxxxxxxxxxxxxxxxxx
Good afternoon!

I know that this question is asked and answered often, but:

Question: why would it be a better idea to leave the e-mail with the
current hosting company (who also hosts their web site) vs. moving to
Exchange 2003 SP2 when we are moving a client to SBS2003? Now, Internet
connection at the facility is excellent...we are not in Timbuktu! They
are just down the road from Virginia Tech....

Reason behind the question: same client, same setup (see previous
question). The guy who is kinda in charge of this new account does not
want to move them over to Exchange. Currently their e-mail is hosted by
the same company that hosts their web site and the e-mail "just works".
They are using various Clients (he does not know what they use...he
*thinks* they use the web mail "client" provided by the Hosting Company)
to access e-mail remotely. A couple of the guys at this client travel
frequently (that is an understatement).

Anyway, my points are that if we use Exchange 2003 SP2 then we can use
IMF v2 for anti-spam and, when the guys are on the road, have the option
of OWA (I can only image that OWA is 100% better than their current web
mail 'client'. I have not seen what they use so I can not be sure, but I
have seen 12 - 15 different web mail clients in my time and they all
blow!) or RPC over HTTPS.

Thanks,

Cary




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