Re: Volume License Key Question?

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In this case the client already had an account with Dell. I did provide
them with a spec and quote from Newegg for the retail product. They just
ordered another computer from Dell and the rep got involved to make the
sale. I didn't plan on that. This is the first time I have done OL for SBS
so I was not familiar with the media requirements. So it's a learning
lesson on my part and I'm not charging the client for that time. What I do
like about the OL concept is speed. If I have the media I can order an OL
product key and pretty much have it within hours to get started. Now if the
Dell rep was just smart enough to sell the client media with the OL then
this would not have been a problem..... he missed the sell on that one. <g>




"Lanwench [MVP - Exchange]"
<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:uFeDofCkIHA.944@xxxxxxxxxxxxxxxxxxxxxxx
Richard K <RichardK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I figured as much but this is just dumb. Media is media. Product
Keys are what explains the installation.

No, and the media is never 100% identical. This has always been the case.

What's more dumb is Dell
talked him into the OL to save a few bucks but then did not tell him
to get media. I told the client to order retail and even provided
him with the right skus.

Well - I don't generally have my clients talk to vendors except to give
them payment . Everything else, is my responsibility - spec out
hardware/software, get quotes, etc.

All told it's me who has to take more time to get this server up and
running but so is life! <g>

And it's billable time, isn't it? Next time maybe they'll decide to have
you do the work to ensure it gets done right, and on time. :-)



"Lanwench [MVP - Exchange]" wrote:

Richard K <Rkokoski@xxxxxxxxx> wrote:
I have a new client that purchased a volume license key via Dell for
SBS 2003 R2 Standard (T72-01675) and 5 additional cals (T74-00245).
I called to register the authoirization number and license agreement
number and I was sent an email with 2 Product Keys so I am thinking
all looks good.
Since the only purchase was for volume keys and no media I used
media I had from another installation (this media was from a retail
box of the same thing) figuring I just use the new keys from the
volume license, but no go. I am told during the initial install
that the keys sent to me in the email were invalid product keys.
What am I missing here? What do I do?

You can't use retail media with a volume license key.....I suggest
you pay the $30 or whatnot and get the media. The client should have
their own copy anyway. I always get media when I do any volume
license purchase - it sucks to arrive at an office ready to set up
something only to discover you don't have all the pieces.





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Relevant Pages

  • Re: Volume License Key Question?
    ... If I have the media I can order an OL product key ... Now if the Dell ... Keys are what explains the installation. ... I told the client to order retail and even provided ...
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  • Re: Windows XP Service Pack 2 - Volume License Key
    ... I DID use my retail CD when I ... > did the slipstream. ... > keys couldn't be used on each other. ... >>I have tested this with volume media and it works fine. ...
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  • Re: Roll XP Retail licences to Volume license?
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  • Re: Change SBS 2003 R1 Std. Product Key
    ... Your analogy, if fully applied, would imply that you have to throw out the SERVER because you cannot get new media. ... You only have to purchase new software but you still get the benefit of the hardware you bought...which since you bought used, should've been at a significant savings. ... In the longer term, it lets you buy retail as well, which even without SA, means you can transfer to new hardware if the old hardware dies OEM licenses CANNOT be transferred, so you would've been limited in options down the road anyways. ...
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