Re: SBS 2003 Standard Internet problem
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Mon, 24 Mar 2008 08:07:25 GMT
Hello Customer,
Thank you for posting here.
According to your description, I understand that you unable to access the
web site www.wsgc.wa.gov from SBS and clients. If I have misunderstood the
problem, please don't hesitate to let me know.
Based on my research, I suggest we try the following steps to see if we can
resolve this issue:
Please rerun the CEICW to make sure your SBS 2003 server have right network
configuration. Go through the follow KB and rerun CEICW carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Detailed steps for your reference:
a. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
b. Click the "Connect to the Internet" link.
c. When navigating to the Firewall page, select "Enable firewall" and click
Next.
d. On the "Services Configuration" page, select all the items and then
click Next.
e. On the "Web Services Configuration" page, make sure "Allow access to the
entire Web site from the Internet" is selected. If you select "Allow access
to only the following Web site services from the Internet", make sure all
items in the list are selected. Click Next.
f. On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public domain name (your public DNS name)
that you will use to access OWA and RWW (for example, if your public domain
name that you use to access the sites is www.xyz.com, you should type
www.xyz.com as the new certificate name).
g. Go through the remaining steps.
Then, test this issue.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
1. Do you have single or double NICs on SBS?
2. What error do you get when access www.wsgc.wa.gov? Please capture
screenshots on the error messages and send the pictures to me at
v-terliu@xxxxxxxxxxxxx
3. Is "Widows Firewall Security Services" a customized GPO? I unable to
find it in my test SBS. Can you tell me the detail information about it?
4. Run command "ipconfig /all > c:\ipconfig_sbs.txt" and "route print >
c:\route_sbs.txt" on SBS, send the files c:\ipconfig_sbs.txt and
c:\route_sbs.txt to me at v-terliu@xxxxxxxxxxxxx
5. Run command "ipconfig /all > c:\ipconfig_client.txt" and "route print >
c:\route_client.txt" on problematic client, send the files
c:\ipconfig_client.txt and c:\route_client.txt to me at
v-terliu@xxxxxxxxxxxxx
6. Gather MPS network report on SBS:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
I appreciate your time and look forward to hearing from you.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: SBS 2003 Standard Internet problem
| thread-index: AciK3FC1Nez2+UIMTXq5oLbOwjyh4A==
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| References: <2B07E4B3-2E8E-4225-A57F-3179B92A23AB@xxxxxxxxxxxxx>
<550BE9D1-0525-4092-BA05-310C0B500734@xxxxxxxxxxxxx>
| Subject: Re: SBS 2003 Standard Internet problem
| Date: Thu, 20 Mar 2008 15:47:03 -0700
| Lines: 35
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|
| I do not believe it is the router or the modem. I did a test and disabled
the
| Widows Firewall Security Services in the Policy Management. After I did
this
| and restarted the Server the dsite now comes up. This tells me it is
| something within SBS that is causing this. I am just not sure as to where
the
| problem lies. I have added the site to the Trusted sites within IE on the
| Server.
| --
| Thanks for your help.
|
|
| "Bill Sanderson" wrote:
|
| > MTU?
| >
| > This is at least easy to test for:
| >
| > http://support.microsoft.com/kb/159211/en-us
| >
| >
| > "Northwest Upgrades Plus" <andyn@xxxxxxxxxxxxxxxxxx(donotspam)> wrote
in
| > message news:2B07E4B3-2E8E-4225-A57F-3179B92A23AB@xxxxxxxxxxxxxxxx
| > >I have a client that is using SBS 2003 Standard, so there is no ISA or
| > >Proxy
| > > Server. They are having problems connecting to a specific government
web
| > > site. None of the Machines within the Domain nor the SBS 2003 Server
can
| > > connect to www.wsgc.wa.gov. However, I am able to connect from my
office
| > > system and when they called wa.gov tech support, everyone else is
able to
| > > connect. I was under the assumption that unless ISA or Proxy was
installed
| > > on
| > > the Server, that there was no way to block specific sites. Please
advise
| > > as
| > > to what the problem might be.
| > > --
| > > Thanks for your help.
| >
|
.
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