Re: Service Pack 2 Install Problems
- From: v-mzhuan@xxxxxxxxxxxxxxxxxxxx (Manfred Zhuang [MSFT])
- Date: Fri, 14 Mar 2008 08:24:37 GMT
Hello Matt,
Thank you for posting here.
From your post, I understand that when attempting to install Windows 2003Server Service Pack 2, an error is encountered. If I have misunderstood
your concern, please feel free to correct me.
Based on my research, this problem may occur if one or more of the
following conditions are true:
- Log file or database corruption exists in the
%Systemroot%\System32\Catroot2 folder.
- Cryptographic Services is set to disabled.
- Other Windows files are corrupted or missing.
- The timestamp signature or certificate could not be verified or is
malformed.
- The hidden attribute is set for the %Windir% folder or one of its
subfolders.
- The Enable trusted publisher lockdown Group Policy setting is turned on,
and you do not have the appropriate certificate in your Trusted Publishers
certificate store. This Group Policy setting is located under User
Configuration, under Windows Settings, under Internet Explorer Maintenance,
under Security, under Authenticode Settings in the Group Policy MMC
snap-in.
- This issue occurs because there is an issue in the corrupted software
distribution folder.
To solve the problems above, please refer to KB 822798
You cannot install some updates or programs
http://support.microsoft.com/kb/822798
If the issue persists, let's move on:
1. Make a full backup of your system.
2. Click on Start, click on Administrative Tools, Click on Services.
Right-click on Cryptographic Services and choose "Stop".
3. Open Explorer and browse to
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
4. Create a temporary folder called "backup" under CatRoot
5. Move all KB*.cat, Q*.* and TMP*.cat files to
C:\WINDOWS\system32\CatRoot\backup.
NOTE: Please do not delete them.
6. If you moved KB912354.CAT, copy it back to
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE} folder.
(This step is very important to prevent a potential error with SBS
licensing).
7. Rename the C:\WINDOWS\SYSTEM32\CATROOT2\ folder to CATROOT2.old. Create
a blank folder named CATROOT2.
NOTE: Make sure you rename CATROOT2 not CATROOT (without the 2).
Again, make sure rename this folder, do not delete it.
8. Start Cryptographic Services from Services
9. Visit following website to download Windows 2003 Server SP2:
Windows Server 2003 Service Pack 2 (32-bit x86)
http://www.microsoft.com/downloads/details.aspx?FamilyID=95ac1610-c232-4644-
b828-c55eec605d55&DisplayLang=en
10. Please double click the downloaded package to install Windows 2003 SP2.
I hope the above information is helpful. However, if the issue persists,
please gather following information for me:
1. Please gather KB914961.log and Svcpack.log in C:\WINDOWS folder and send
them to my working mailbox v-mzhuan@xxxxxxxxxxxxx
2. Please download and run the setup MPS report tool on the SBS 2003 server.
a. Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.exe to download the file.
b. Run the MPSRPT_SETUPPerf.exe on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab
e. Send the .cab file to my mailbox: v-mzhuan@xxxxxxxxxxxxx
More information for your reference:
Windows Server 2003 SP2 Frequently Asked Questions
http://technet.microsoft.com/en-us/windowsserver/bb286758.aspx
Best regards,
Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| Thread-Topic: Service Pack 2 Install Problems
| thread-index: AciFm/3jPhSsZJgQQPO+fMGF7J9w6A==
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| From: =?Utf-8?B?TWF0dGhldyBXYWxrZXI=?=
<MatthewWalker@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <FBA7025A-5D58-488A-8BE4-F79C777DAA91@xxxxxxxxxxxxx>
<e7O8MlQhIHA.1408@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Service Pack 2 Install Problems
| Date: Thu, 13 Mar 2008 23:24:00 -0700
| Lines: 43
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| Thanks again for the link. I tried that tonight, and now run into errors
| 0x00000002 and 0xf0da (STR_FAILED_INF_INTEGRITY). Doing a bit of
research on
| those I saw it was suggested that I extract the certificate from the
..exe,
| but I couldn't find anything that explains how to do that. Any
assistance
| you can offer is greatly appreciated. Thanks!
|
| Matt Walker
| mwalker@xxxxxxxxxxxxxx
| mdwalker25@xxxxxxxxxxx
|
|
| "Henrik (Hear)" wrote:
|
| > Check this link.
| >
| > SP2 May Fail to Install If a Large Number of Updates Are Installed
| >
http://blogs.technet.com/sbs/archive/2007/06/22/sp2-may-fail-to-install-if-a
-large-number-of-updates-are-installed.aspx
| >
| > --
| > Henrik Arenblad, MCP SBS,
| >
| >
| > "Matthew Walker" <Matthew Walker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
| > news:FBA7025A-5D58-488A-8BE4-F79C777DAA91@xxxxxxxxxxxxxxxx
| > > Hi, when trying to install Service Pack 2, I run into an error of:
| > > InstallSingleCatalogFile: MyInstallCatalog failed for sp2.cat;
| > > error=0xfffffbfe
| > >
| > > As I understand it, this means that with the number of patches I have
on
| > > this machine already, an error occurs when trying to apply more
updates.
| > > The
| > > solution I see recommended is to install Service Pack 2. The catch
22, of
| > > course, is that I can't install Service Pack 2 due to this error. Is
| > > there
| > > another course of action I can take to resolve this issue? Thanks
for any
| > > info you can share.
| > >
| > > -Matt Walker
| > > mwalker@xxxxxxxxxxxxxx
| > > mdwalker25@xxxxxxxxxxx
| >
| >
| >
|
.
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