Re: Question About Kernal Dumps, system crashing
- From: Steve <Steve@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 13 Mar 2008 15:11:00 -0700
Just today Trend Micro released urgent & critical updates for SMB 3.5+3.6 CGI
Server components. I just installed them, will see if it has an effect.
I also did an in place update to the Embedded SATA Raid Controller driver,
also reset the paging file.
"Dave Nickason [SBS MVP]" wrote:
Do you have Trend set to update at midnight? Or anything going on with.
Trend that could be causing this? Is your Trend software up to date? (I
always like AV as a possibility for otherwise unexplained software issues.
Not just Trend, but anybody - AV is often the cause).
You could try reinstalling that driver, checking the ASUS support web site,
or contacting their tech support.
Personally, I think it would be quite unusual to have hardware cause 3
system crashes at the same time of day. Also, I'd expect a RAM issue to be
more prevalent while the server is under heavier load (I get that backup is
running, but it has been running for a while by them).
If the motherboard or RAM manufacturer has a diagnostic tool, I'd try that.
Otherwise, one suggestion would be http://oca.microsoft.com/en/windiag.asp.
"Steve" <Steve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:78D4D137-0238-4796-AB81-B3E535BBDAFE@xxxxxxxxxxxxxxxx
Sorry, it is a ASUS P5M2 server board. I ran the debugger on the entire
memory.dmp from last night, besides the MegaIDE.sys, it also reported 3
Trend
Micro .sys files. What program would you suggest using to test the ram?
"Al Williams" wrote:
I'd still run a full overnight memory test to rule out bad RAM as any
driver
will fail with bad RAM.
Can't find a ASUS P552 mobo but if it's a desktop mobo then you can be
asking for trouble running server 2003 on it. Most don't have win2003
drivers so you need to use XP ones and don't install anything except the
bare drivers.
--
Allan Williams
"Steve" <Steve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8FEA811C-08F4-48FA-92E1-BC12E2AD351B@xxxxxxxxxxxxxxxx
Hello,
as Dave suggested I downloaded and ran the latest debugger over the
mini-dump files from the last few days. The mini-dumps are created even
if
it
is not defined in the dump settings.
The culprit seems to be the MegaIDE.sys which belongs to the LSI Logic
Embedded SATA Raid Controller on an ASUS P552 Motherboard. Driver
version
is
4.2.1011.2005 from 7/23/2007 and is Microsoft Windows Hardware
Compatible.
I looked for newer drivers at ASUS and I have the latest. I do not know
the
exact model of the chip to go downloading anything from LSI Logic.
Microsoft
is not publishing updated drivers.
I have the system drive running on this controller in
RAID-1(2xSATA3.0),
Data is running on a RAID-5 array using a separate SCSI card.
I'm wondering if simply removing and re-installing the current driver
would
help?
"Al Williams" wrote:
That stop code looks to be in the 0x7F arena (hardware)...
http://support.microsoft.com/?kbid=137539
Run diagnostic software and test the RAM in the computer. Replace any
RAM
reported as bad. Also, make sure all the RAM in the computer is the
same
speed. This is MS's tester:
http://oca.microsoft.com/en/windiag.asp
or you can use memtest86:
http://www.memtest86.com/
--
Allan Williams
"Steve" <Steve@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0B253D67-5F03-4BB8-97C2-8981E6172003@xxxxxxxxxxxxxxxx
My SBS2003 STD continues to reboot nightly, this time with the
following.
I
found the exact error, requested and downloaded the hotfix, only to
find
that
i already had it applied. I read somewhere else to download and
apply
hotfix
KB937455, which is a newer version of the previous KB. I was also
told
to
refer to KB307973 to check for proper settings in the kernal dump
properties.
I'm running sbs on a 32-bit box with 4gb of mem. In KB307973 it
states
that
'the maximum amount of space that must be available for a kernal
memory
dump
on a 32-bit system is 2GB plus 16MB' Just below that is a table that
says
the
'Paging file should be no smaller than 2GB plus 16mb'... which is
true?
The
system allocated and recommended Paging File size is 6142MB or 6GB.
What
are
the correct settings?
KB937455 also does not describe the error and stop codes i am
experiencing,
though it does address the random re-boot issues. Any Advice is
Appreciated!
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/13/2008
Time: 6:42:38 AM
User: N/A
Computer: PFLSERVER
Description:
Error code 1000007f, parameter1 00000008, parameter2 80042000,
parameter3
00000000, parameter4 00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 37 1000007
0020: 66 20 20 50 61 72 61 6d f Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 38 2c 20 000008,
0038: 38 30 30 34 32 30 30 30 80042000
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
- References:
- Re: Question About Kernal Dumps, system crashing
- From: Al Williams
- Re: Question About Kernal Dumps, system crashing
- From: Steve
- Re: Question About Kernal Dumps, system crashing
- From: Al Williams
- Re: Question About Kernal Dumps, system crashing
- From: Steve
- Re: Question About Kernal Dumps, system crashing
- From: Dave Nickason [SBS MVP]
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