RE: Cannot reinstall SharePoint Services 2.0
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Wed, 12 Mar 2008 02:24:38 GMT
Hello Tiran,
Thank you for your update.
Since you have got help for our CSS, I will close this thread. I believe
our CSS engineer will help you out. I hope everything goes well soon.
Please do not hesitate to post in SBS newsgroup if you need any assistance
in the future. I look forward to working with you again.
Thank you and have a nice day,
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Cannot reinstall SharePoint Services 2.0
| thread-index: AciDy8vlHdnFr4nySFGr1Y1el07kow==
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| From: =?Utf-8?B?VGlyYW4gSXJhbmk=?= <TiranIrani@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <5FA81F9D-0B31-44AD-90A5-A988F2591DFC@xxxxxxxxxxxxx>
<#B7ZUUDgIHA.360@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Cannot reinstall SharePoint Services 2.0
| Date: Tue, 11 Mar 2008 16:01:10 -0700
| Lines: 177
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|
| Hi Terence
|
| Many thanks for your post. Since my original post I have had a technician
| from Microsoft support contact me and we have been working through this
| problem. They also suggested article 829114 which we have worked through
and
| got Sharepoint re-installed. However, there is still an issue where the
| sharepoint service is not starting due to missing files. This has now
been
| escalated to the next support level - I'm currently waiting to hear
from
| them.
|
| Rather than waste your time on this I will pursue this with the contacts
I
| have and see how it goes.
|
| Once again, thanks for your input - much appreciated.
|
| Regards
| Tiran Irani
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Tiran,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that you unable to apply
| > Sharepoint sp2 on SBS. Then, you run the Windows Installer Cleanup
utility
| > and removed Sharepoint Services from the Add/Remove list. Now, you want
to
| > uninstall the whole Sharepoint on SBS. If I have misunderstood the
problem,
| > please don't hesitate to let me know.
| >
| > Based on my research, since you had run the Windows Installer Cleanup
| > utility and removed Sharepoint Services from the Add/Remove list, we
need
| > to skip the first 2 steps in the KB829114, and do manually remove
| > sharepoint from step 3# (Delete the companyweb and SharePoint Central
| > Administration Web sites). Then, perform the remaining steps (other
remove
| > steps and reinstall steps) in the KB:
| >
| > How to remove and how to install the Windows Small Business Server 2003
| > SharePoint Services 2.0 companyweb Web site
| > http://support.microsoft.com/?id=829114
| >
| > Some additional articles which may be helpful:
| > 827701 How to perform a disaster recovery operation of SharePoint
Services
| >
| > http://support.microsoft.com/?id=827701
| >
| > 829113 How to restore a Windows SharePoint Services CompanyWeb database
| > after
| > http://support.microsoft.com/?id=829113
| >
| > 829112 How to back up and restore http://companyweb data in Windows
Small
| > http://support.microsoft.com/?id=829112
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. What error do you get when apply the Sharepoint sp2 on SBS? Please
| > capture screenshots on the error messages and send the pictures to me
at
| > v-terliu@xxxxxxxxxxxxx
| >
| > 2. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > 3. Please gather all log files in c:\program files\microsoft
| > integration\windows small business server 2003\logs\ on SBS and send to
me.
| >
| > 4. Please let me know the detail steps you run the Windows Installer
| > Cleanup utility and removed Sharepoint Services from the Add/Remove
list.
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Cannot reinstall SharePoint Services 2.0
| > | thread-index: Ach/FcO4lV6aW+gkT7S22B1MWY/sSg==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?VGlyYW4gSXJhbmk=?=
<TiranIrani@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Cannot reinstall SharePoint Services 2.0
| > | Date: Wed, 5 Mar 2008 15:08:03 -0800
| > | Lines: 19
| > | Message-ID: <5FA81F9D-0B31-44AD-90A5-A988F2591DFC@xxxxxxxxxxxxx>
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| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I had an issue with applying the R2 upgrade components to a clients
SBS
| > 2003
| > | SP1 Premium server, specifically Sharepoint Services SP2. The initial
| > error
| > | just stated that it was unable to apply the update. Under Microsoft's
| > | direction I used the Windows Installer Cleanup utility and removed
| > Sharepoint
| > | Services from the list. I am now unable to uninstall Sharepoint
Services
| > (the
| > | Intranet component) from the Small Business Server add/remove
programs
| > | wizard. The server seems to be in a state where part thinks that
| > Sharepoint
| > | services is no longer installed and part thinks it is. I was also
| > directed
| > | to knowledbase article 829114 "How to remove and install SBS 2003
| > Sharepoint
| > | services 2.0 company web site" but the first 2 steps in this
procedure
| > failed.
| > |
| > | Has anyone experienced this before or can advise on the best way to
| > remove
| > | and re-install Sharepoint Services 2.0?
| > |
| > | All I was aiming to do was to get the server up to the R2 level and
get
| > ISA
| > | 2000 upgraded to ISA 2004.
| > |
| > | Thanks in advance
| > | Tiran
| > |
| >
| >
|
.
- References:
- RE: Cannot reinstall SharePoint Services 2.0
- From: Terence Liu [MSFT]
- RE: Cannot reinstall SharePoint Services 2.0
- From: Tiran Irani
- RE: Cannot reinstall SharePoint Services 2.0
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