Re: Back up failing

Another problem I have seen in the past is where a power supply is weak or
starting to fail, it has enough power to run the server normally but when
the back-up ran it would occasionally fail like that.

I don't know what the differenece is I just know that once the power supply
was replaced all the errors went with it.


"Tami Farrelly" <TamiFarrelly@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6AD9FF56-E97A-4E00-A25F-5DD5BCC640F2@xxxxxxxxxxxxxxxx
The problem here is that NT backup...has no issues with detecting the
tape...

SBS Backup was starting...and the erroring out at 8:03pm every
night....obviously something is interfereing with the SBS backup...now it
cant detect the tape or drive??

I have a couple things to try from Tandberg...other then that I am going
to
schedule the backup with NT backup...and forget the SBS backup.

I use USB drives for archives....not daily backups. I may need to
reconsider
the tape strategy with the new servers. I am old school...tape backup has
saved my but several times in the past years....

Everyday I have a different error...thats just stupid...and illogical.

Sloppy software IMHO

Tami



"wedor" wrote:

Here is a bit from a previous MS post about this same issue posted by
Nathan
Liu

According to your description, I understand that you encountered the
failed
backup with the "Unable to detect tape drive or tape media.
GetTapeMediaPoolName failed. (0x80070458)¡*¡*" error message. If I have
misunderstood your concern, please don't hesitate to let me know.

From the backup log, obviously, this issue is caused by that following
procedure call cannot be fulfilled.

Unable to detect tape drive or tape media.
GetTapeMediaPoolName failed. (0x80070458)
GetBackupDestination failed. (0x80070458)
LaunchNTBackup failed. (0x80070458)

Translated from error code library, 0x80070458 is for
ERROR_NO_MEDIA_IN_DRIVE which means there is no media in drive.

To narrow down this issue, please refer to the below information:

1. What's the exact model of your tape drive? First of all, please make
sure the tape drive is compatible with Windows Small Business Server
2003,
refer to the below link to check the HCL list:
http://go.microsoft.com/fwlink/?LinkId=16906

2. If you put in a new tape does it start working? Clean the tape drive,
does it help?

3. If you configure the backup to backup to a fixed local disk (via the
backup wizard), do you have the same problem?

4. This issue can occur if the RSM database gets corrupted. Is there any
RSM error in event log? Please try the steps below and see how it goes:

A. Remove the tape drive from Device Manager.

B. Remove the tape device from RSM.

C. Do a scan for hardware changes in Device Manager.

D. Device Manager should re-detect the device and install it. RSM should
automatically install it a few minutes after that.

E. Attempt an inventory from a tape with backup data after RSM has
re-detected and installed the device.

5. If the issue still persists, let's try the steps below to rebuild the
RSM database and see how it goes:

A. In Computer Management, expand Services and Applications -> Services,
locate and stop the Removable Storage service.

B. Open Windows Explorer, go to the %SystemRoot%\System32\NtmsData
folder,
rename the existing files in this folder to a .old file extension, or
copy
them to a different folder.

C. Start the Removable Storage service.


"Tami Farrelly" <TamiFarrelly@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DADACF86-1CB0-43AE-B81D-9F60099A6B5E@xxxxxxxxxxxxxxxx
IO didnt change the driver...I shut down the server...removed the old
VXA-2
drive and replaced it with the exact same New VXA-2 drive.

I can back up manually with NT backup ...today the error is


3/10/2008 7:30 PM
-------------------------------
Date: 3/10/2008
Time: 7:30 PM
User: SYSTEM
-------------------------------

Backup Runner started.
NTMS session started successfully.
EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
Will enumerate on 5 media libraries found.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
Identify Media completed
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 1 media types found.
GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
Found an enabled library.
InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
Will enumerate on 0 media types found.
Unable to detect tape drive or tape media.
GetTapeMediaPoolName failed. (0x80070458)
GetBackupDestination failed. (0x80070458)
LaunchNTBackup failed. (0x80070458)
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414

Backup ended at Monday, March 10, 2008 7:30 PM
Backup error finished with error code 0X80070458.

"Larry Struckmeyer" wrote:

Also, the drivers, in addition to the firmware.

--
Larry


"Tami Farrelly" <TamiFarrelly@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:5C21A42C-68E1-4E36-AE4B-1C3EC3D5198E@xxxxxxxxxxxxxxxx
Hey there Larry...I am wondering on that firmware version thing...as
that
is
the only difference between the 2 drives...I may go back one (site
A)

Going to site B tomorrow...

Thanks for your help.

Tami

"Larry Struckmeyer" wrote:

Hi:

This gets ugly. In most cases that I have seen, when SBSBackup
files,
NT
Backup will usually work, but not always.

If possible, call the mfg and be certain that the firmware on the
controller, and the drive are current. In one case, Tandberg had
me
go
back
a version on an Exabyte VXA-320 and that helped. Be certain that
the
drive
is set for the correct emulation. Download the management software
for
the
drive and check its settings and its test routine. But be careful,
it
will
pass all of its internal tests and still not make a backup, for
reasons
that
are not clear to anyone.

And don't hesitate to call technical support for the card support
and
the
drive.

If the either or both of the backup routines, SBSBackup or NTBackup
will
backup to a local drive or an external drive, but not to the tape,
you
have
entered the 'tapefails zone', a slightly modified version of the
'twilight
zone'. It makes no sense to me either, but that is what it seems
to
do -
nothing.

MS CSS runs through the following:

Is the device on the HCL?

Will the backup succeed to the local drive or to an external drive.

If no to the first, or yes to the second, the don't have much more
to
offer.

If you happen to find a resolution to this, please post back or
email
me
personally at the reply address shown or

lstruckmeyer (*at*) mis-wizards (*dot*) com

--
Larry













.

Relevant Pages

  • Re: S.O.B.!!!
    ... You say you scheduled a backup using NT Backup. ... You also didn't provide many details about your tape hardware. ... I'd dump the tape and go for USB drives ... Usually some old media that was used weeks before. ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup Runner Problems
    ... SBS ROCKS ... > Device Manager) was not being recognised by the backup application. ... > this time the error message was "The Media failed to mount". ... > File - it shows to me how little I know about tape backup! ...
    (microsoft.public.windows.server.sbs)
  • Re: Backups Failing with error code 0X80070458
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    (microsoft.public.windows.server.sbs)
  • Re: Offsite backup options
    ... you'd want to run it on a workstation so you don't hang the server, ... I like Exabyte VXA Drives for this. ... Until our backups start to exceed a single tape I just wanted to use ... the Built-In SBS Backup which works pretty good for our current needs. ...
    (microsoft.public.windows.server.sbs)
  • RE: Backups Failing with error code 0X80070458
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    (microsoft.public.windows.server.sbs)
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