RE: RWW not accessible over web

Terence,

I re-did process.First time I got a message that the UPnP router (D-Link
DIR-130)could not be configured. I clicked OK and re-ran to successful
comclusion with manual configuration.

I can get internal and external access now. I did find out one issue. Under
ISA I cannot ping out to the internet. I use ping www.yahoo.com to verify
external access and it is now blocked (execept on the server).

I have one client issue. On my laptop, I cannot get images to download in
outlook client of exchange server. I checked that download images was OK.
However, on another PC with the same outlook account, I get downloaded
images. I also tried from another (wife's) PC in her account and the images
download OK.

Any idea why this one laptop with ISA firewall on will not download images
even though the Options panel says it is OK?

Thanks for sticking with me on this.
--
John L


"Terence Liu [MSFT]" wrote:

Hello John,

Thank you for your update.

You can install the ISA firewall client on the laptop. When you move out of
office, the ISA firewall client unable to detect ISA server, it will not
work. You do not need to disable or uninstall it. However, if you set the
IE proxy on client side, you need to change the settings back manually when
you move out of office.

I hope that will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: RWW not accessible over web
| thread-index: AciAYj796+jUZKhjRr2g6RWvo79vwA==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?Sm9obiBM?= <JohnL@xxxxxxxxxxxxxxxxxxxxxxxxx>
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<6Lqo1wQfIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<KNDS6xBgIHA.360@xxxxxxxxxxxxxxxxxxxxxx>
<e#dR$6BgIHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: RWW not accessible over web
| Date: Fri, 7 Mar 2008 06:48:03 -0800
| Lines: 195
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| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Terence,
|
| My laptop is docked to the LAN but I take it to client sites. Thus said,
I
| did not enable ISA on this laptop. How do I configure the laptop for both
LAN
| w/ISA and mobile w/o ISA?
|
| I will try your process on Monday and get back to you with the results.
|
| Thx for your support
|
| John
| --
| John L
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello John,
| >
| > Thank you for your update.
| >
| > I'm sorry to hear that your PC crashed. You can find this post under
the
| > following page:
| >
| >
http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul
| >
t.mspx?&query=%22accessible+over+web%22&lang=en&cr=US&guid=&sloc=en-us&dg=mi
| >
crosoft.public.windows.server.sbs&p=1&tid=f1252486-86ee-4cb0-a1b2-4ea80684ff
| > a7
| >
| > To run the CEICW, we still suggest you select "Enable firewall". This
| > option will configure ISA to provide network security and packet
filtering.
| > However, the clients unable to access Internet after you enable
firewall.
| > This is another issue. I will troubleshot it for you.
| >
| > Note: You select "Disable firewall" when run CEICW not means disable
whole
| > ISA server 2004 on SBS, but just disable some network security and
packet
| > filtering functions.
| >
| > Note: Usually, we do not need to manually configure the ISA server
2004,
| > the CEICW will help us to configure it.
| >
| > For the clients unable to access Internet after you enable firewall
thru
| > CEICW issue, I suggest we try the following steps to see if we can
resolve
| > this issue:
| >
| > 1. Your router support UPnP, we need to run the CEICW thru following
steps:
| >
| > Two network adapters - UPnP router connection to broadband
| >
| > a. Before you run the Configure E-mail and Internet Connection Wizard,
| > make sure that the network connection to the router is enabled, that
the
| > cables are connected, and that the router is turned on.
| > b. A message that reports that the UPnP router was detected appears.
| > c. On the Do you want the wizard to configure the router? page, click
Yes.
| >
| > d. On the Router Connection page, the values will be populated by the
UPnP
| > router. Type different values if the values that you want are
different.
| > e. Click to clear the My server uses a single network connection for
both
| > Internet access and the local network check box, and then click Next.
| > f. On the Network Connection, You must enable and configure the
network
| > connection to your ISP page, under Connection Name, click Network
| > Connection.
| > g. Click Obtain an IP address automatically (use DHCP), and then click
| > Next.
| > h. On the Network Connection, You must click the connection for your
ISP
| > and local network page, click Network Connection under ISP network
| > connection.
| > i. Under Local network connection, click Server Local Area Connection,
and
| > then click Next.
| > j. Complete the Configure E-mail and Internet Connection Wizard.
| >
| > 2. By default, the ISA 2004 will block anonymous Internet access. So
please
| > ensure the client computer join SBS domain thru connectcomputer wizard
and
| > logon the computer with domain user account.
| >
| > 3. Please ensure the client IE web proxy settings is properly:
| >
| > a. Open the IE on the client computer
| >
| > b. Open Internet Options, select Connections tab, click LAN settings
button
| >
| > c. Tick the option "Use a proxy server for your LAN", input SBS
internal IP
| > (192.168.16.2), and port 8080 (by default), and uncheck Automatically
| > detect settings
| >
| > d. Click OK three times to finish.
| >
| > 4. Please try to install the ISA server 2004 firewall client on the
client
| > computer:
| >
| > On each workstation, please access \\SBSServerName\mspclnt\, then run
| > setup.exe.
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. What error do you get when access Internet? Please capture
screenshots
| > on the error messages and send the pictures to me at
v-terliu@xxxxxxxxxxxxx
| >
| > 2. Can you access Internet on SBS?
| >
| > 3. Do you get any error when run CEICW?
| >
| > 4. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| > | Organization: Microsoft
| > | Date: Fri, 07 Mar 2008 06:28:33 GMT
| > | Subject: RE: RWW not accessible over web
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | MIME-Version: 1.0
| > | Content-Type: text/plain
| > | Content-Transfer-Encoding: 7bit
| > |
| > | Email from customer:
| > | ========================
| > | Terence,
| > |
| > | I lost the thread on my PC so I am sending you this eMail. (Disk
crash,
| > had
| > | to rebuild & old threads did not appear).
| > |
| > | I re-ran CEICEW like you said. The first time I enabled the ISA 2004
| > | firewall through my D-Link DIR-130 router. I could access RWW
internally
| > | over the LAN. However, all outbound internet access was blocked on my
| > | network clients. The server (Win2K3 SBS R2) could get out to the
internet.
| > |
| > | I re-ran CEICEW and disabled the firewall and now I have internet
.