RE: Publishing a FTP server via ISA 2004
- From: v-mzhuan@xxxxxxxxxxxxxxxxxxxx (Manfred Zhuang [MSFT])
- Date: Wed, 27 Feb 2008 11:41:16 GMT
Hello Kevin,
Thank you for posting here.
From your post, I understand that a FTP server cannot work properly.
First, I strongly recommend you rerun the CEICW Wizard. The wizard can help
us configure the networking settings for a SBS server. It automatically
creates the ISA rules for internet access and site publishing. It's
strongly recommended to use the wizard to configure the SBS server. More
info:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
Then, please perform the following steps in order to narrow down this issue:
1. Does the issue happen at both internal side or external side?
2. Is the FTP site hosted on the SBS/ISA Server and listening on port 21?
If so, have you configured the FTP site on the IIS to listen on only the
internal IP address? In addition, have you created a server publishing rule
to publish this FTP site for external access?
If the answer is yes, please open the ISA management console, navigate to
Firewall Policy, locate your server publishing rule which is for FTP
publishing. Please right click the rule and select "Configure FTP". On the
property box, please UNCHECK the "Read Only" checkbox. Then click Apply to
save all the settings.
3. Can you upload/write to this FTP site from internal clients?
4. Which FTP application are you using to perform the FTP test, IE or
third-party FTP software?
5. Let's use the FTP command line to test the issue:
Note: If the FTP site works fine for internal clients, please test the
issue on external clients. If FTP uploading also doesn't work internally,
please do this test on the internal clients.
a. Go to a client computer, open the command prompt, enter "ftp" without
quotation mark.
b. Enter "open x.x.x.x" without quotation mark (please replace the x.x.x.x
with the IP/URL of the external FTP site).
c. Enter the user name at the FTP command prompt and press ENTER, then
enter a password.
d. After logging on enter dir. A list of files appears at the command
prompt. Try using the 'get' command to download a file (e.g. 'get
abc.txt'). Will this download be successful?
e. Try using the 'put' command to upload a file (e.g. 'put d:\abc.txt').
How will things go?
6. Please help to gather the ISA Info:
1) Download the file from the following URL:
http://www.isatools.org/isainfo/ISAInfo.zip
2) Extract all files to a folder on ISA server.
3) Double click Isainfo.js. This will generate 2 files
ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
current folder.
4) Please send these files to me at v-edtian@xxxxxxxxxxxxx
7. Please also help to gather the ISA logs:
1) Schedule a down time.
2) Open ISA 2004 management console.
3) Expand the server node and highlight 'Monitoring'.
4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
Pane' is showed there.
5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.
6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
Tasks', and then switch the 'log storage format' from 'MSDE database'
(default) to 'File'.
8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
9) Click 'Apply' to save changes and update the configuration.
10) Temporarily disable the Firewall service. To do that, please click
Monitoring | Services tab, and then right click 'Microsoft Firewall' to
choose 'Stop'.
11) Clear the current existing W3C logs. To do that, go to the log saving
directory and clean any existing .W3C logs. By default, the logs will be
saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may not
be able to deleted, that's normal.) You may backup them first and then
delete them.
12) Go back to the ISA 2004 management console, and then Start the stopped
'Microsoft Firewall' service.
13) Reproduce the problem, stop the service, and then gather the resulting
W3C files to me for analysis.
14) Please also let me know the IP address of the testing clients so that I
can filter the data.
Note: If you have installed the ISA Server and only use the RRAS to publish
this FTP site, this could be a pure IIS issue. You may also consider
posting the issue to the IIS newsgroup.
Thanks for your time and cooperation. Please feel free to let me know if
you have any questions or concerns.
Best regards,
Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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=====================================================
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--------------------
| Thread-Topic: Publishing a FTP server via ISA 2004
| thread-index: Ach4FZGqBMXHFHOXScCh1/k0shPSAw==
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| From: =?Utf-8?B?S2V2aW4=?= <Kevin@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Publishing a FTP server via ISA 2004
| Date: Mon, 25 Feb 2008 17:19:01 -0800
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|
| Have a client that has SBS 2003 Prem w/ ISa2004 sp3 loaded
| They brought in a second server and made it a application server.
| FTP services on the sbs box was uninstalled as ftp services are running
on
| the Application server.
| ISA 2004 has only one rule. My FTP Server rule with ftp server pointing
to
| the application server.
| ftp://fqdn.com will not allow an authenticate user to passthrough. if I
| ftp://ips addressof Application server it works.
|
| Help please...
| is it the isa or ftp site
|
.
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