Re: Server login hangs

It won't let you restart using the shutdown command from your desktop PC?

I'm prejudiced as I'm currently fighting an AV problem, but I would always start with AV for any performance problem with no other ready explanation. If shutting down the AV services doesn't let you connect, I'd continue to stop non-MS services one at a time until it either starts responding, or you run out of things to stop. (FYI, I recommend starting with the non-MS stuff because if the cause is SBS or another commonly installed MS product, the problem would probably be more widely reported).


"Al Williams" <donotreplydirect@xxxxxxxxxxxxxxxx> wrote in message news:erUBn9%23cIHA.1164@xxxxxxxxxxxxxxxxxxxxxxx
Already looked in there - no events or issues that I could see. Perfmon logs show the CPU and disk idle as they usually are.

As for services - any I could restart that are related to the console or remote logons?

It would be nice if I could see a process/memory usage display but can't think of anyway of getting one...

I'll come back later and pull the plug on the UPS to force it to shutdown (need to test that anyways) but as you said I'd like to know how it got into this state. I also don't understand why remote access fails the same way...

--
Allan Williams



"Dave Nickason [SBS MVP]" <gwdibble@xxxxxxxxxxxxxxxxxxxxxx> wrote in message news:D7832E58-1595-4D98-AFAE-CE7E06015BD0@xxxxxxxxxxxxxxxx
Open Computer Management on your desktop. R-click Computer Management at the top of the list and click Connect to another computer. That should at least let you connect to the SBS to view the event viewer, which might point you in the right direction. You can also access Services - maybe shutting down 3rd party (non-Microsoft) services might free things up so you can log in.

If you want to restart the server, on the workstation go to Start -> Run and type "shutdown -i" without the quotes. That'll give you a GUI interface that will let you restart the server. I recommend at least looking at the event logs and any other information you can get to before initiating a reboot - if whatever this is prevents the server from restarting, the more you know, the better.


"Al Williams" <donotreplydirect@xxxxxxxxxxxxxxxx> wrote in message news:u$KzmG%23cIHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
Something strange just happened with my fully patched SBS2003 SP2 Premium server.

I went to login to the locked console and after I entered the password the screen went black, then painted the desktop color and hung at that point. Waited a while and no change, so I tried to RDP into the server and the RDP connection did the same thing - hangs after the desktop color is painted.

Strange thing is the server is working fine (I can remote manage it), no issues in the logs, no high CPU/disk activity seen, no services stopped - all clients are happy.

Anyway of finding out what is up so I can login to reboot it?

It would be nice if I could see a task list or something but I'm not sure how to do that if I can't login.

Thanks.

--
Allan Williams








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