RE: Errors running Manage Internet and E-Mail
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Tue, 19 Feb 2008 08:23:52 GMT
Hello Rick,
Thank you for posting here.
According to your description, I understand that you get error when you try
to run Configure Firewall wizard and Configure Remote Access wizard under
Server Management -> Internet and E-mail. If I have misunderstood the
problem, please don't hesitate to let me know.
1. Based on my research, after we install the SBS 2003, we will run the
CEICW (Configure E-mail and Internet Connection Wizard) instead of the
Configure Firewall wizard. The CEICW will includes all function of
Configure Firewall wizard. So, then you click Configure Firewall link, you
will get information "To Configure the firewall, run the Configure E-mail
and Internet Connection Wizard. Do you want to run the wizard now?". This
message is normal.
2. When you run Configure Remote Access wizard and get error cannot find
sbsrras.exe, I think the Configure Remote Access wizard does not install
properly. I suggest you try to perform the following steps to reinstall it:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
c. Click Next to start the wizard.
d. On the Windows Configuration page, click Next.
e. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change "Networking" component to Reinstall, and then
click Next.
f. On the Component Summary page, click Next. You may prompt to inset SBS
installation CD.
g. Inset the SBS installation CD and finish the wizard.
3. Then, please run the CEICW to reconfigure the SBS 2003:
Go through the follow KB and rerun CEICW carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Detailed steps for your reference:
a. On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
b. Click the "Connect to the Internet" link.
c. When navigating to the Firewall page, select "Enable firewall" and click
Next.
d. On the "Services Configuration" page, select all the items and then
click Next.
e. On the "Web Services Configuration" page, make sure "Allow access to the
entire Web site from the Internet" is selected. If you select "Allow access
to only the following Web site services from the Internet", make sure all
items in the list are selected. Click Next.
f. On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public domain name (your public DNS name)
that you will use to access OWA and RWW (for example, if your public domain
name that you use to access the sites is www.xyz.com, you should type
www.xyz.com as the new certificate name).
g. Go through the remaining steps.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
1. Please capture screenshots on the error messages and send the pictures
to me at v-terliu@xxxxxxxxxxxxx
2. Gather MPS network report on SBS:
a. Download MPSrepot_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
b. Run MPSRPT_NETWORK.exe.
c. The tool will automatically collect the information. This procedure will
take 10~15 minutes.
d. Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
3. Gather the icwlog.txt and rraslog.txt in the "C:\Program Files\Microsoft
Windows Small Business Server\Support" folder and send to me.
I hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: Rick <drummer10980@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Errors running Manage Internet and E-Mail
| Date: Fri, 15 Feb 2008 11:01:02 -0800 (PST)
| Organization: http://groups.google.com
| Lines: 5
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| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrtrans!
msrn-in!newshub.sdsu.edu!postnews.google.com!e23g2000prf.googlegroups.com!no
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| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| just installed SBS 2003. when I go into Server Management>Configure
| Firewall, I get an unspecified error. When I go into configure remote
| access I get Windows cannot find sbrras.exe. how do I fix this?
|
| Rick
|
.
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